• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  @RayBin I am having to uninstall and reinstall the program Regrettably, this may not solve whichever problem you now have! Because a number of files/folders/registry entries are created after the initial installation process is completed the default
• Movie Edit Now

  One answer, on 2/28/2026

  RE: Activation of HVEC-Codec Feature
  @Fergal1 HI The same as when you had the issue before, you need contact Magix by email to infoservice@magix.net giving details of the purchase etc. Response times are extended at the moment, if you get an email from the AI Support system, offering
• SOUND FORGE

  5 answers, most recent on 6/12/2024

  [Solved] Soundforge 15 - Windows 11 - Won't save settings on close and reopen
  Too long a story - but after purchasing a New Lenovo P16 laptop - Win. 11 - in January - and problems w/Lenovo that involved The NYS Attorney General - This past Friday - WITH a Lenovo Tech on the line for 2+ hours - with a Windows USB Reboot and
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  RE: [Solved] Install Audio Cleaning Lab 2016 on new PC
  @goodone2 Assuming your version of ACL will run on a modern computer you need to deactivate your existing registrations of the app. To do this (since your desktop ... died years ago) you need to go to your Magix account, log in and go to My
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce Hi Ray . . . . If you reside in one of the other supported language country versions of the program and log in accordingly, do they get their own forums? No, they end up here. . . . Try the following, select another language, eg Spanish,
• Music Maker

  One answer, on 4/9/2025

  RE: Synthesiser
  @David-Pook This is not how this works. Your synth can either send MIDI messages to Music Maker or an audio signal (its own sounds). If you have a VST instrument or effect with a resonance/frequency/tone setting you can try to map it to the knobs of
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Yes, they look like it. You can make file extensions visible via the Explorer settings. Hello @SP. I tried this and it did not work. I noticed that the software is crashing when it searches my audio drivers and not the VST
• Video Pro X

  27 answers, most recent on 3/3/2024

  RE: Export Video as AVI
  @Jamil-Taylor Hi Which video codec - h.264 or h.265 etc? John EB
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi Thanks for the feedback, that helps us with settings etc. I did forget to mention that what I said in my last comment re VPX also applies to Movie Studio. A sample of a .m2ts file from the camera, as @Can-Dive requested would help,
• Movie Studio

  32 answers, most recent on 7/29/2024

  RE: Deinterlacing-How does Magix do it?
  @AAProds @johnebaker Al, for my own edification, if we take your first example; Movie setting 25fps, file 25fps TFF, Video properties set to TFF; I note that the fields that appear are 26, 28, 30 etc. If we change the settings to; Movie setting
• Video Pro X

  One answer, on 4/25/2024

  [Closed] Missing software
  I installed Vegas 21 Pro which was supposed to include sound forge, mocha, Boris, etc. Vegas 21 seems to been installed ok but I can’t find the other prodrams. help
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Music Maker

  15 answers, most recent on 5/16/2024

  RE: why is the option to upload using wav files not available
  Yeh I’ve done all that connected the keyboard etc and recorded midi both on vat instruments and keyboard. Even if I record midi with vst , it still wants that vst instrument open to play the sound again
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 How big is your project on the timeline? Are we talking about a duration of 3 minutes or 3 hours? When does the freezing happen? After loading the media onto the timeline and playing the project? After applying effects or colour
• Movie Studio

  23 answers, most recent on 6/2/2024

  RE: What is Movie Edit Pro 2021?
  @Sonny-G Hi The link you have posted is available only to you, can you post a screenshot of the open message, after removing any personal information such as email address etc. John EBForum Moderator
• Video Pro X

  13 answers, most recent on 4/16/2025

  RE: Saving Custom Window Arrangement - saving main and sub navigation?
  @Can-Dive Hi When saving Main and sub navigation, there is an extra parameter added to the layout file which determines which tab is to be opened. For example, if you save the Windows layout with the Effects tab open, and save with the sub
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I haven't really heard anything negative about Win11, nothing great either tho. Mostly just "meh".. I'm definitely not looking to buy a new PC. Especially if there is no great improvements in processor speed, etc. My current PC is still pretty fast
• Music Maker

  5 answers, most recent on 1/23/2024

  Beats
  I know you cant actually sell any beats you make in MMM, either non - commercial or commercial (royalty free), cant upload beats to beatstars, etc but if you paid or someone charged you to sing, rap, etc on a beat you made using commercial (royalty
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  Hi, I checked the drivers and the system is saying they are fine, but I could be wrong, I actually installed FL Studio Production Edition last night but haven't used it due to the uncertainty of the problems with software and drivers etc, my
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Larry-Burkholder Hi Video deluxe is the new name for Movie Studio 2018 and later versions which was formerly known as Movie Edit Pro. The project file formats are compatible, with the caveat that any 3rd party software, addons, or older effects,
• Photostory

  53 answers, most recent on 11/30/2024

  new photostory 2025 version is completely UNUSABLE and crashes...
  I have been using this for the past day since released and can't get anything done. constantly freezes, jams, etc. The store is useless as none of the items you click take less than 5 minutes to display. This new version has so many bugs and quarks
• SOUND FORGE

  4 answers, most recent on 6/3/2025

  RE: Can SF play continuously as you edit?
  Hi Rick, thanks for those. I had actually disabled Seek cursor on playback, which helped a bit in that when I selected something for processing, it didn't reset the play head. But as soon as I did anything to that audio, playback stopped.I had no
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  Ok, I think that was the issue. I left pc playing on loop and came home to it still looping and I was able to switch files and go into the song I linked file fine. You guys have no idea how much money I have spent replacing parts and adding..and
• Music Maker

  2 answers, most recent on 8/24/2024

  Got new laptop
  What's the easiest way of reinstalling Magix if I have bought a new laptop and can't find the original setup file. It's not the most recent version of Mysic Maker. Will it be on the site somewhere and if I log in will it be registered and will I