• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: Error in module "OpenCL.dll"
  John, we may not be on the same page. Photo Designer 7 was not re-installed after the W10 rebuild. Only MEP was re-installed. Again, Photo Designer is presently not installed, and never has been installed since the W10 rebuild. Revo cannot find
• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: Error in module "OpenCL.dll"
  CubeAce, I made the change to MS WARP and MEP still failed. Footnote. This MEP failure began after I reloaded all my software because of a Windows failure. My guess is the computer was not entirely "cleaned" with the reload of Windows.
• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: Error in module "OpenCL.dll"
  @Bob-Shepard Hi Bob. As an experiment please try opening MEP. Do not load anything from the popup menu. Not even the project you have labeled EMPTY. Go to the program settings and select Microsoft WARP for all of the Device Options settings and then
• Movie Studio

  27 answers, most recent on 11/7/2021

  RE: Error in module "OpenCL.dll"
  Failure occurs on startup of MEP. Screen shot of failure and settings below.
• Music Maker

  18 answers, most recent on 10/26/2021

  VST instruments failure
  Hi, after installing a new instrument all midi instruments are failing when I try to export to mp3 or wav. This is really distrurbing, I've invested already more than 400 Euro in Music Maker and the*** program does not seem to be stable. Can you
• SOUND FORGE

  6 answers, most recent on 10/19/2021

  RE: Registering MP3 Plug-in
  I have an original installation cd from a long time ago with the original serial number. I was able to activate SF-7 online without incident. I am saving sound files as .mp3 and after 15 or so, I now get the following when I try to open one of my
• Movie Studio

  25 answers, most recent on 10/27/2021

  RE: Encoding fails with errNo 5
  Thank you, John. Here's what I have: Mother Board:Gigabyte GA-H97-D3hIntel(R) Core(TM) i5-4460  CPU @ 3.20GHz   3.20 GHzRAM - 24.0 GB (23.9 GB usable) Graphics:EVGA Board -- NVidia GeForce GTX 1060  6GBDriver Version: 26.21.14.3200 (listed as up to
• Music Maker

  6 answers, most recent on 10/6/2021

  RE: Can't find the serial number
  @Bhakti If entering those numbers on the website still leads to failure then I think you should return the product to BestBuy for a possible full refund as soon as possible! Magix cannot give you a number because they have no record of your
• Movie Studio

  7 answers, most recent on 10/6/2021

  Export problems - dropped frames followed by black screen to end
  Hi everyone, have recently accepted the invitation to upgrade from Edit Pro Premium 2021 to 2022 when informed there was an upgrade waiting for me. Now having random export failures which start with missing frames eventually turning into a complete
• Movie Studio

  25 answers, most recent on 10/27/2021

  Encoding fails with errNo 5
  Using MEP Premium - just installed today. Last line of log file says: DBK BurnProject: 10 - movie encoding failed. Working on Windows 10 machine with an EVGA GeForce GTX 1060. My MB is a GigaByte GA-H97-D3H. Windows 10 is fully updated (in fact just
• Video Pro X

  7 answers, most recent on 10/1/2021

  RE: Can't shutdown Video Pro X - have to kill it with task manager
  @simmiv I have also experienced the failure to shut down properly in VPX 13. But I can't confirm your finding about the size of the .mvp file being a contributory factor, sorry. For me, it can happen (or not) with almost any size of project
• Movie Studio

  19 answers, most recent on 3/18/2022

  RE: Error on installation
  Problem solved John.After much web searching I found this article - https://answers.microsoft.com/en-us/windows/forum/all/visual-c-2015-2019-x64-failure-to-install/9eab23a5-df46-4b97-9be8-4e7dd5cd8d61It seems that the culprit was the 2015 version of
• Movie Studio

  22 answers, most recent on 9/30/2021

  Failure to hold image rotation
  I posted this problem once before but did not get a solution. I am using movie Studion18 Platinum, version 18.1.0.24 on a Windows 10 machine with all updates. I cannot get the program to hold a rotation. I am preparing a slide show from images taken
• Photo & Graphic Designer

  One answer, on 9/25/2021

  Bogging down on PDF import
  I do large graphic layouts for Automotive Safety Layouts. If importing a converted PDF as an underlay to trace the program often bogs down and will have to be restarted after waiting an extended period of time. Processing sticks at 99% but goes no
• Movie Studio

  13 answers, most recent on 9/24/2021

  RE: Exception 0xc0000005 "ACCESS_VIOLATION"
  @LuckyCharms Hi @Former user has supplied the necessary information for you to check, in addition to the information supplied, what is your computer specification, see this topic for details of what is required, please quote the processor and
• Movie Studio

  11 answers, most recent on 9/22/2021

  RE: Version 2022
  @mojoaudioguru Hi. In this instance I don't think the amount of vram is the problem but the way the card is being used to create textures. It starts just before this line. 2021/09/18 23:33:58 [FATAL]   [MX3dVfxManager]:
• Movie Studio

  11 answers, most recent on 9/22/2021

  Version 2022
  I'm trying to render a BDR, but I keep getting "Error Encoding Menu" It's the same menu that I've always used in previous versions of MEP+. I can't make heads nor tails out of all the nomenclature. My computer is up to specs. The rendering of the 3
• Photostory

  4 answers, most recent on 9/18/2021

  RE: Error during export MP4/HVEC
  Export to above formats fails whilst using the GPU. (NVIDIA GeForce GTX 1060 3GB) Gives the error below (from log file) 2021/08/28 14:29:07 [FATAL]   [MPEGIntel]: DP4::IntelVideoEncoder::Encode: SEH exception 0xC0000005: access violation2021/08/28
• SOUND FORGE

  3 answers, most recent on 11/13/2021

  Bad Crumb Error
  After updating my Sound Forge Pro 15 to Sound forge MAC =, when I run the programme it returns the error "Bad Crumbs, failure setting up crumbs" and closes after ok
• ACID

  3 answers, most recent on 9/10/2021

  RE: Installation of Loop Packages
  @Stephen-Hines Your most recent post has been hidden because of the abuse directed at a moderator. Why did you not actually answer the questions which John asked?You were previously warned about your use of unacceptable language in a public forum.
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @browj2 @johnebaker @CubeAce @Reyfox @PATIENT-X JohnEB said: I am going to contradict @AAProds comment regarding a water cooler - avoid at all cost - they require a very specific mounting arrangement which is not achievable with a lot of cases and
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @browj2 Hi John . . . . Should I insist on a larger MB? ATX instead of M-ATX? If so, which one? . . . . Yes, also re-read my earlier post above. I am going to contradict @AAProds comment regarding a water cooler - avoid at all cost - they require a
• Other products

  No answers, created on 9/1/2021

  Reinstalling the product after a failure it blocks the insatll
• Other products

  One answer, on 9/1/2021

  Reinstalling the product after a failure it blocks the insatll
  Why does the program not allow you to reinstall if there's a problem with the hard drive. Photo Manager 12