• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again Hi Andy Interesting article, the majority of the posts that provide the GPU model would suggest the predominant failures occur with the RTX 5000 series GPU's. John EB
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Im on W10. Tried compatibility mode for W7 and W8. No good. Tried holding the keys down while starting acid and it just carries on till failure. No options or extra boxes appear. Does it store configurations/settings in a hidden file somewhere that
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick, Thanks for the images; everything appears "normal" there! And for listing the type of disc. But are they DVD+R or DVD-R? In my experience, for single-layer -R are "better", i.e. produce fewer failures. What about the other
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything.   If
• Video Pro X

  10 answers, most recent on 10/23/2025

  App failure to load
  error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but
• ACID

  8 answers, most recent on 2/27/2026

  Acid Music Studio 11, Auto update failure.
  Every time I run Music Studio 11, im prompted to upgrade. So I have been trying but it always fails at installing the Microsoft Visual Studio redistributable . I have tried downloading the version from microsoft and running a repair, then installing
• Music Maker

  16 answers, most recent on 10/3/2025

  RE: Plug-ins not working.
  @JustRaccoon Have you tried to uninstall it? You open Windows Apps and Features and uninstall Magix Content and Soundpools. There you can select the instrument that's not working. After it has been uninstalled start Music Maker again and redownload
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  My Audiostudio16 all of a sudden failed to record.
  My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth One of the MP4 files that is causing the codec activation message to be displayed: It won't work for a new file and when I open the demo file I cannot add a MP4 because it repeats the failure to activate the codec.  
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Sorrento You have now created a second post which is wholly irrelevant to this thread. Hence it has been hidden. Please follow the advice you were given by @johnebaker following your previous post. Failure to do this may result in your access to
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  I tried mediainfo and framerate on videos is constant. I'm going to experiment using mpeg4 instead of HEVC and see if it still has failures. I have noticed that mpeg4 gives better results than HEVC anyway using the default bitrates. There seems to
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  Adrenalin (25.3.1). The failure point is inconsistent. I've tried it quite a few times and occasionally it doesn't fail at all. The project is around 180 minutes long and takes many hours just using software encoding....but it's never failed with
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
    @emmrecs I did all of the above and it failed.   @johnebaker It won't work for a new file and when I open the demo file I cannot add a MP4 because it repeats the failure to activate the codec. I deleted all old files when I cleared the system of
• Movie Studio

  One answer, on 7/27/2025

  RE: issue with loading purchase
  @Jerry-White Welcome to the Magix users forums. Unfortunately your first post here is very much lacking in detail! Please tell us at which step in the installation process the failure occurs. Assuming you have downloaded the initial file, which is
• Audio Cleaning Lab

  2 answers, most recent on 8/16/2025

  RE: Error message when attempting to play back a music file
  @srcb2 Hi The error message you are getting is usually a result of the Windows drivers for the Realtek sound card being damaged or corrupt. Try re-installing the drivers if you can get them from Realtek Is this the Dell XPS 8700 PC mentioned in your
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John I have tested both RTX and iGPU exports with an 11 min 31s long Project in VPX 17, set up as you described above. The RTX export concluded with no crash, or error messages and played correctly.to the end. The iGPU rendered exported
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Hi, SFACL4 is available at BestBuy, at least in Canada, for 99$. Too expensive when you consider that Magix was almost giving this away a year ago for about 25$. On the BestBuy site, for SFACL4, the show images of Audio Studio. To be
• Movie Studio

  9 answers, most recent on 8/4/2023

  [Solved] Registration Failure
  Per your email confirmation, sent S/N is a failure, please send a valid one.
• Movie Studio

  One answer, on 2/7/2025

  RE: DVD Media/Disks
  @AAProds Hi Al, Thanks for this link. The post confirms what I have found over a number of years; Ritek blank discs are certainly the least "problematic" of various ones I have tried! I have very rarely had a burn failure with any of their
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
• Samplitude

  3 answers, most recent on 4/20/2024

  [Solved] Failure of install of Samplitude
  Hello, I have a Samsung laptop with Windows 11, all updates installed. Can't figure out why, Samplitude Music Studio 2023 won't install. I get an error, something about "the code execution cannot proceed because mfc140u.dll was not found. I have
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi . . . . Here's the crash reports, hardware error, that seems pretty definitive that it's the card . . . . Unfortunately not, that report tells us the error is with Windows WindowsWcpOtherFailure3 would suggest the issue is with a Windows
• Movie Studio

  26 answers, most recent on 1/17/2025

  RE: Blu ray disk chapters blank
  In software engineering and UX fields, if you want to evaluate a user interface, also not IT or strictly Windows, you can use 10 Usability Heuristics (Nielsen Norman). The "closing" business I choose as example, is a failure of heuristic 4:
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  Finally - installed new DVD Burner (same make/model) - and I have just successfully cut a DVD. 😀 My thanks to all who worked so hard to solve this problem for me. I am sorry that it turned out to be a wild goose chase it's just that I have never