• SOUND FORGE

  2 answers, most recent on 4/27/2026

  RE: From Sound Forge Audio Studio 10 to 13
  Hi @Rosalie, the legacy UI for all versions of Sound Forge Pro and Audio Studio is basically the same... aside from SF Audio Studio 12, which was a one-off unique build (pros and cons). All the Magix versions have dark and light color options in the
• Video Pro X

  One answer, on 2/22/2026

  RE: [Closed] VEGAS Pro 21 Crashing
  https://www.magix.info/us/forum/vegas-support-forums-here--1294808/
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:
• SOUND FORGE

  6 answers, most recent on 3/24/2024

  RE: [Solved] VST plugin as real time effect
  Welcome to the Magix Sound Forge users community @Carl-Curry.Put the room emulator plug-in last in a plug-in chain. It would be easier to use the timeline chainer mode instead of the (temporary) "Apply plug-in chain" in FX Plug-ins.
• Other products

  3 answers, most recent on 2/28/2026

  RE: MAGIX playR
  @dj_ost1n Welcome to the Magix user to user forums. As such, there are no Magix staff here to answer your questions, sorry. Instead, you will need to email infoservice@magix.net to ask them whether the information you request is
• Music Maker

  10 answers, most recent on 3/22/2026

  I need to get a refund processed but Magix support keeps bouncing it
  Hello,I need to get a refund processed, but Magix support keeps bouncing it with an irritating AI response, asking for non-related system information:Where, and how can I contact Magix support for this refund? Magix support level is severely
• Samplitude

  3 answers, most recent on 5/3/2026

  RE: independent sampler
  @cory-holtz Here are the links, in case you have a Mac which is compatible. http://dl03.magix.net/independence_softwaresuite_32_dlm.pkg http://dl03.magix.net/independence_freelibrary_dlm.zip
• Movie Studio

  2 answers, most recent on 4/11/2026

  [Closed] re-registration with MAGIX
  I own several products, including Vegas Movie Studio HD Platinum. I registered these products several years ago on the website of the original distributor, Sony. I reinstalled them during a computer update, but I can't use the products because they
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: [Solved] unable to start program as it insists I have already registered and wi
  Support thought it was due to an old copy of Music Maker on my system, so I carefully removed all traces of MAGIX. Then I installed from a new link they sent me and all worked OK.
• Other products

  One answer, on 2/14/2026

  RE: [Closed] Vegas Pro 23 HDR video rendering
  https://www.magix.info/us/forum/vegas-support-forums-here--1294808/
• Off topic

  163 answers, most recent 15 hours ago

  RE: Magix support has not responded to support tickets for months
  I have just done a google search to find out who is hosting Magix, and found this: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services, replacing their legacy, in-house hosting, which was permanently shut
• Samplitude

  3 answers, most recent on 11/16/2023

  RE: [Solved] iLok Activation code
  @biuro2 We are all users like you. I suggest you contact customer support at proservice@magix.net.
• Off topic

  2 answers, most recent on 4/11/2026

  RE: Ownership of Vegas Pro
  @Time-Tree You might also want to read https://www.magix.info/us/forum/important-update-regarding-our-product-portfolio--1352886/ for further information direct from Magix. JeffForum Moderator
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• Movie Studio

  2 answers, most recent on 5/30/2024

  RE: [Solved] Magix Hub contnet download
  @Paul523 Hi Once downloaded, the videos should be in the Magix Content folder located as specified in the program settings Folder tab. The direct link in program is here: HTH John EBForum Moderator  
• ACID

  One answer, on 2/4/2026

  RE: Magix acid pro
  @yassineouhia Hello welcome This is a user forum and not Magix personnel. I have removed your email as it was available for public view. Please contact Magix at infoservice@magix.net for further enquiries. Stephen Forum Moderator
• Video Pro X

  4 answers, most recent on 5/23/2024

  [Solved] Purchased Magix Store audio (ogg) files not found
  Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Music Maker

  11 answers, most recent on 2/4/2024

  RE: [Solved] Song Collections
  @ProductionSavard I believe most Song Collections from Magix are the Soundpool demo songs, but as an audio file, not as loop pack. It's simply stock music. No, you can't sell your music on Producerplanet.com
• Off topic

  3 answers, most recent on 5/1/2026

  RE: If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17
  @DesertSweeper Hmm, maybe it was showing Video Pro X17? There is currently a redesign sale on Magix.com. You can disable the pop-ups. Usually the easiest way is to uninstall the Magix Update Notifier.
• Music Maker

  6 answers, most recent on 12/14/2023

  [Solved] Drops VST
  Magix Music Maker 2023 pro never has really worked. Application hangs, freezes, latent, and drops/loses VST paths for 3rd party plug ins like Silklby Waves and also drops Audio Essentials FX published by Magix Music Maker which I have to remap every
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @S-S6754 Hi There was an outage with one of the Magix cloud providers which was causing this issue, see this notification from Magix. Check again, it is now working for me at the time of this comment. John EBForum Moderator
• Music Maker

  One answer, on 11/1/2023

  [Solved] magix music creator premium 2024 and loops unlimited
  i purchased magix music creator premium 2024 with 1 yr loops unlimited included. however when i try to download anything that says part of loops unlimited, it asks me to pay for it? am i missing something? program logged in and shows i m premium but