• Audio Cleaning Lab

  One answer, on 2/14/2024

  Re installing Cleaning Lab 2013
  For the last 10 years or so, I have been using Audio Cleaning Lab 2013 with an old Windows XP computer. Everything as worked great. However recently I wanted to clean out my c drive, and therefore I wiped clean my c drive and reinstalled my Windows
• Off topic

  One answer, on 7/5/2023

  Bough 2nd copy of PC check & tuneup online. Can't download -"invalid"
  I purchase one copy of the PC checkup online. Went online again and purchased second for wife's PC. Got the confirmation and a new serial number. However, when I try entering that new serial to download the product, it rejects, saying "invalid"
• ACID

  2 answers, most recent on 9/10/2024

  RE: Why does my track change tempo when changing the key signature?
  hi it is easier than you think ! load the track (you can convert it to a wav either by rendering to a new track or use a free online converter but it will work just fine withe mp3 if you dont want to bother ) once loaded right click on the track and
• Video Pro X

  One answer, on 8/12/2024

  [Closed] Vegas Hub Login not working
  I purchased Vegas Pro Post 21 about a month ago. It worked fine, and after I entered my initial registration, it automatically logged into Vegas Hub, allowing me to use text-to-speech. However, after I updated to Vegas Pro 22, the hub stopped
• Web Designer

  7 answers, most recent on 9/3/2022

  RE: [Solved] Allocated Web Space Unavailable
  @Mike-Grimes Hi Mike Have you checked in the Xara-Online Control Center, Web Space that there are not multiple versions of the same site or the video file in different folders. If there are none I would suggest you contact Xara-online
• Music Maker

  2 answers, most recent on 12/9/2024

  RE: How to not hear myself while recording.
  @Lambc Welcome to the Magix users forums. Although you've not specified exactly what hardware you are using to hear yourself, headphones or speakers etc., I think you need to consider eliminating the delay, known as latency, rather than turning off
• Movie Studio

  11 answers, most recent on 8/3/2023

  RE: Capturing/Importing 1080 from a 'P2 Card' Panasonic HVX200
  @CarpentersMate Hi, no worries I found a DVCPRO HD online, 👍
• Other products

  3 answers, most recent on 9/28/2022

  [Solved] Error Code 29
  Hello! When starting up my Audio & Music Lab 2014 Premium I was prompted that the licensing needed to be check and clicked on "check license now." After doing so a box popped up that said "Unfortunately your license was not successfully checked.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot
• Movie Studio

  One answer, on 1/16/2024

  Is my Movie Studio 14 eligible for upgrade?
  Is my Movie Studio 14 eligible for upgrade? I have the disk, a serial number, and an alternative identification code but am unable to register it online. I can't load this on my rebuilt machine, because it complains it can't connect to the internet.
• Web Designer

  One answer, on 11/17/2023

  RE: SSL Certificate
  @Marcel-Zeestraten HI . . . . What do I need to do to publish my website with an SSL certificate? Can it be done with Xara-online, or do I need to find a different hosting service . . . . SSL certification is the responsibility of the hosting
• Movie Studio

  One answer, on 10/31/2023

  RE: cannot activate software keeps asking for computer id
  @George-Koutsoubos Hi Is this a new installation and which program - full name and version and Windows version is on the PC ? The Computer ID is for older versions of Movie Studio/Movie Edit Pro and would not normally be used for program activation
• Music Maker

  2 answers, most recent on 9/8/2022

  [Solved] Magix has locked me out of their product that I have a legal license t
  After reinstalling on a new computer, Music Maker 16 was working until I went online. I put in an second email different from my original email and lost my registration. Now the program is rendered unfunctional. Hopefully they will fix this.
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @Carolly  Thanks, yep it's not 100% clear 🤷‍♂️, I read this doc which sort of implies that monetisation is allowed 🤷‍♂️ - https://producerplanet.com/us/licenses/ (The infoservice@magix.net link is near the bottom of the list in that link) A few
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth
• Movie Studio

  14 answers, most recent on 2/21/2024

  RE: Preloading slow, wave display does not match audio /Movie Studio 2023
  Hi John. The only info I got is the following: GeneralComplete name                            : D:\ONLINE COURSES 2023\2pp with audio\Signet Ring heart.MVPFile size                                : 4.58 MiB It is the .MVP file I am working with in
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @D-C4557 Ok, I searched a little bit and it looks like version 25 was Music Maker 2018. I believe back then the in-app-store was already introduced. With these old versions you need to login, but after the login, you can disconnect the Internet
• ACID

  12 answers, most recent on 9/7/2024

  RE: ACID 11 Quits responding.
  @Jared-Emery You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Maybe your
• Movie Studio

  8 answers, most recent on 3/21/2024

  RE: Add-on compatibility with upgrade
  Thank you. I checked as you indicated above. Weird. I bought a new computer on January 2024 and reinstalled MAGIX. The available content screen shows these were installed in July 2023 (I guess based on online record), but they seem to be present for
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  @Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking
• ACID

  8 answers, most recent on 11/20/2023

  RE: product won't accept serial number, and other comments
  @Dan-Spalt They don't even sell it. Anyway, it makes sense to still show the description since old copies are still floating around at online retailers.
• Music Maker

  5 answers, most recent on 2/2/2024

  RE: Storage Online Cloud for music producers
  Thank you Jeff, its reassuring to hear what you do. I do have an external drive! I guess I am nervous of it malfunctioning and losing my stuff. I guess I could upload all the soundpools/creations to the online drive aswell for backup. It just seems
• Web Designer

  9 answers, most recent on 9/26/2023

  RE: Web Designer 10 Premium Templates
  I go to Local Designs Gallery, More Online, and search. But the newer templates are not there. That would be about the top 7 rows on this page https://www.xara.com/us/web-designer/templates/#!
• Music Maker

  23 answers, most recent on 4/4/2026

  RE: Producer Base
  Yeah, that at symbol thing messed me up. Didn't realize it would cause an action. Thank you for clarifying what it does. Thanks for the subscribe as well! Yeah, I don't like to tempt fate and I follow the FAA rules because I would like to turn this