• Movie Studio

  7 answers, most recent on 9/4/2023

  RE: Vista does not start downloading
  @darijuss Assuming you mean Magix Movie Studio 2024, it requires Win 10 or 11 to run, as per the specs on Magix.com (the link for this is at the bottom of the Movie Studio product page). You can get a no-questions-asked refund, as per the sales
• Movie Studio

  3 answers, most recent on 6/30/2022

  RE: [Solved] I was double charged after my bank reopened my card again??
  @Antonio-Alagar Hi, and welcome to the user to user forums. As such there are no Magix staff present to see or handle this request. Personally if the bank originally caused a problem, the problem is still being caused at their end and I would get in
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• Rescue Your Videotapes!

  3 answers, most recent on 9/7/2023

  RE: Pre-recordeded VCR video tape movies to digital - copyrights.
  @Herb-Beck Hi and welcome to the user to user forums. As such there are no Magix personnel on the forums to answer this question. Maybe another user has used this program that will know the answer but most of us here do not use Rescue Your Video
• Movie Studio

  One answer, on 6/1/2024

  RE: computer tells me discount code has been applied cant proceed
  @Peggy-Jones Hi Please do not duplicate post on the same issue, your other post, the incorrect one, has been hidden to prevent splitting of responses. There are several types of code used by Magix A product voucher code is a sequence of characters
• Movie Studio

  One answer, on 8/8/2024

  RE: [Closed] How to cancel sony vegas lifetime license purchase?
  @Aline-Oliveira Hi Aline. Welcome to the Magix user to user forums which are for all Magix products with the exception of the Vegas product line. Technically you have posted in the wrong set of forums which should have been at the Vegas creatives
• Other products

  3 answers, most recent on 6/3/2022

  RE: [Solved] Purchased a full track with commercial license
  @Garry-Blackburn I would suggest you contact sales support at infoservice@magix.net or you could use a free stem separation tool like https://makenweb.com/SpleeterGUI and you can then rebalance the created stems in an audio software. Depending on
• Music Maker

  One answer, on 3/21/2022

  RE: [Solved] Buying MMM 2022 Premium
  @Joshua-Kovacs Yes, you need to buy the commercial licenses. Wait for a sale. There are 50% off sales every two or three months. On Black Friday there could be a 60% off sale.
• ACID

  2 answers, most recent on 1/29/2022

  RE: [Solved] Need to Return
  @Charlie-Sellers Contact sales support at infoservice@magix.net or shop@magix.net
• SOUND FORGE

  3 answers, most recent on 11/8/2021

  RE: [Solved] Upgrade From Sound Forge 8
  If your SF-8 info is not listed in your 'Service Center > My Products' account, you may had used a different email address when you last activated SF-8. Also, check out this recent comment on upgrading. If you have problems, emaill:
• SOUND FORGE

  7 answers, most recent on 9/9/2021

  RE: [Solved] Sound Forge Audio Studio 15 no serial number provided
  @Bernie-Young I got a resolve, they sent my serial # when I reached out to this email sales@magix.net
• SOUND FORGE

  2 answers, most recent on 8/16/2021

  RE: [Solved] Can I upgrade from Sound Forge Pro 13 to 15?
  @Catwoman2 I think you should get the upgrade without problems. You must first register your version of Sound Forge 13 to your user account before you can order the upgrade. The upgrade price is for all old versions regardless of whether your
• Music Maker

  32 answers, most recent on 6/11/2021

  RE: [Solved] Product Registration
  Hello, Magix community! I wanted to let you all know, I have finally got the product working again, thanks to the help of "sales@magix.net" A lady there asked for pics of me entering the serial number and she alerted me that I was not using the
• Other products

  3 answers, most recent on 6/1/2021

  RE: [Solved] No download available for Filtox
  @Havok Hi and welcome to the forum. Filtox is availalble on Producer Planet here - login with the account used to register the software and it should be available for download. Note this is a user to user forum, not Magix support or sales therefore
• Xara Designer Pro

  2 answers, most recent on 5/13/2021

  RE: [Solved] VAT Receipt
  @Dave-Cockburn Hi and welcome to the forum. Please never post order numbers, serial numbers or other confidential information - this is a public forum for users of Magix software, it is not Magix Sales or Support. For your request you will have to
• ACID

  3 answers, most recent on 5/5/2021

  RE: [Solved] Sales and Feature Inquiries on Acid Pro 10 and Suite
  @magixuser23 You should ask sales support at infoservice@magix.net because this is just a user forum and here is no Magix staff. But maybe I can suggest some things. There is no reduced upgrade price if you get the standard upgrade first and then
• ACID

  3 answers, most recent on 5/5/2021

  [Solved] Sales and Feature Inquiries on Acid Pro 10 and Suite
  Hello there. I was looking to upgrade to either the Standard or the Pro Suite version from Acid Music Studio 11 but first wanted to inquire a couple of things regarding sales and features before doing so. I notice that you currently have a sale
• Music Maker

  5 answers, most recent on 4/22/2021

  RE: [Solved] Error -24
  @Dawit7 Hi Thanks for the clarification. This issue needs you to you contact Magix Sales by email to infoservice@magix.net and give them the information on the information you have posted above. HTH John EB
• Video Pro X

  9 answers, most recent on 4/12/2021

  RE: [Solved] AVC Intra-Codec Activation
  @DonD Hi Don. If this is to reactive the HEVC codec using the automated generate a new code application, it does not work for the HEVC codec. For that you will have to put in a request to sales@magix.et with your original order number and they will
• Rescue Your Videotapes!

  2 answers, most recent on 3/15/2021

  [Solved] Email purchase confirmation HAS NO SERIAL NUMBER!!!!
  My original email has NO SERIAL NUMBER and every way of contacting sales or support is batted back with the autoresponder. The software will therefore not run. SOMEBODY PLEASE TELL ME HOW I CAN GET ANY SUPPORT TO OBTAIN THE SERIAL NUMBER??????
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2021

  [Solved] Purchasing RX 8 Audio Editor (64-bit) and Ozone 9 Elements plugin
  This is confusing. I just want to purchase from my trial software RX 8 Audio Editor (64-bit) and Ozone 9 Elements. When I click the "Buy" button it takes me to a page on the Izotope website of 50 different options of products to buy. The top of the
• Other products

  4 answers, most recent on 2/18/2021

  [Solved] How to turn off the ANNOYING popup sales promotions
  How do you permanently turn off the absolutely ANNOYING popup sales offers in the lower right corner of my screen. Happens several time per day and is absolutely annoying. If I want to buy more products, then I will sign in and browse your company's
• Music Maker

  3 answers, most recent on 1/20/2021

  [Solved] Purchasing Premium on sale not working (sale ends in 2 days)
  I am trying to buy the Premium Music Maker to take advantage of the sale and additional free content but it will not take my credit card info. I am entering everything correctly and I have plenty of room for the purchase but it keeps giving me an
• Music Maker

  9 answers, most recent on 1/14/2021

  [Solved] Instruments missing after upgrade?
  Hello there, MAGIX users. I'm here to ask a particular question, probably an issue that's happened to some of you.I had some issues with my old MAGIX Music Maker Premium 2020, Version 29.0.4.25, and so I decided on a fresh restart. Uninstalled it,