• Other products

  One answer, on 5/15/2026

  Unlimited Loops on Magix music 2025
  Why is it that nearly every time i go on to magix music my unlimited do not come on, i have done every thing to try and get it back on but it still do not come on. i pay good money every month really for nothing. i also cannot finish the music i
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  Was this this a one-time occurrence? Or have you tried record then save multiple times, (after restarting the PC). I assume you have tried both the 'Save' and 'Save as' commands saving to Documents for instance. Try recording again, then copy the
• Rescue Your Videotapes!

  One answer, on 1/30/2026

  USB Videowandler 2 – video jumps back and forth on Windows 11
  Hi, I’m using Rescue Your Videotapes! (USB Videowandler 2), purchased in 2017. It worked perfectly for years on Windows 10. After moving to Windows 11, the audio works flawlessly, but the video repeatedly jumps a few frames backwards and then back
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Tim-Baker, Acid has been in the garbage for years and it's going to stay there. There is no development or plans for a new version. It's just a money grab by Magix. Time to move on
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  @Alfns Hi . . . . Encoding failed. Encoding of the movie failed . . . . This usually means there is something on the timeline, at the same time point on the timeline as the failure occurs, that the encoder cannot handle. Try exporting the video as a
• SOUND FORGE

  3 answers, most recent on 3/16/2025

  Spring Sale Upgrade for Sound Forge Pro Suite v16.1
  I tried to do the upgrade five different times and every time I try to go to the payment screen it says I have nothing in my cart and wants to take me back to other unrelated products. This offer ends tomorrow so I'd like some answers.
• Movie Studio

  24 answers, most recent on 9/26/2023

  [Solved] Object Length Indicator?
  Previous versions had a small square on or near the bar with the View mode selections which indicated the time length of any object(s) selected. I can't find it anywhere. Has this useful feature been moved or removed in Movie Studio 2024?
• Photostory

  16 answers, most recent on 10/15/2025

  I've been using photostory for some time but now have hit bugs.
  My problems have arisen since I performed the suggested update. Now, my voice-overs are not being saved, the timeline doesn't show time and the little stop tab, adjustable for the end of my film is proliferating, and unusable. I have removed and
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  Thanks for your time, you are right, the video is from a Canon video camera. The audio is there at the start of the clip, it is when I move the slider to get to the end of the video (or further along) that it goes wrong, like wise if it does start
• Movie Studio

  12 answers, most recent on 9/21/2023

  RE: [Solved] Playback Magix Studio 2023
  It seems to be solved. I bought a new TV, then I took a pure .mts file and with no any settings I exported it to .mp4 format and put it on tv. Playback worked with no problem. Time has passed from my old tv.
• Music Maker

  10 answers, most recent on 12/16/2025

  RE: [Closed] MMM Crashes/Freezes at every start
  For me, Music Maker freezes were caused by OneDrive. I prohibited OneDrive from asking if files should be deleted. Each time the OneDrive keep/delete files requester came up, Music Maker froze. The only way out was via Task Manager. After that, I
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @S-S6754 Hi There was an outage with one of the Magix cloud providers which was causing this issue, see this notification from Magix. Check again, it is now working for me at the time of this comment. John EBForum Moderator
• SOUND FORGE

  2 answers, most recent on 6/11/2024

  [Solved] Metadata - song information
  HI! thanks for your time. i recently upgraded from sound forge 9 to sound forge 17. in the previous version, i could add information about the song ie. song writer, copyright date, notes etc when i rendered/saved the song. there were actually
• Samplitude

  3 answers, most recent on 4/20/2024

  [Solved] Failure of install of Samplitude
  Hello, I have a Samsung laptop with Windows 11, all updates installed. Can't figure out why, Samplitude Music Studio 2023 won't install. I get an error, something about "the code execution cannot proceed because mfc140u.dll was not found. I have
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  [Solved] Soundforge Pro 18 automatically changing the sound of my files
  Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  @SP. You are MY HERO!!!!! That fixed it, it finally opened!!!! I can't thank you enough for taking the time to trouble shoot this and walk me through it all! Thank you!!
• Off topic

  5 answers, most recent on 10/28/2025

  RE: Education Purchase - Still waiting!@!#
  Yes (twice), I've even tried again. I've opened a support ticket, emailed the US Shop, and verification at least 3 times. No Response, however, they accepted my payment and I have no licenses for the products I purchased. What's going on here? Very
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  Fingers crossed, but one can always have a hope, been so long time Acid pro series user, though still with 10 and trying to convince myself to buy 11...
• Xara Designer Pro

  10 answers, most recent on 5/28/2025

  RE: Will not publish my webpage
  @Brian-Koncher Hi Assuming you are uploading to Xara hosting, it is online for me at this time. John EB
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  [Solved] New Installation Fails To Begin Sound Forge Pro 17
  Attempting to install SF Pro 17 for the first time, file name is soundforgepro17_dlm_kluw9n.exeOnce I run that file, this blank popup immediately opens:No virus programs running.No active firewalls.System details -Processor    Intel(R) Xeon(R)
• Video Pro X

  5 answers, most recent on 9/3/2025

  Bugs still in Video Pro X17
  I was so hoping that the two major bugs (at least for me) in Video Pro X would be fixed in Version 17, but they have not been fixed. 1. When recording video it will not hold it's settings from the last time I recorded. Thus I set it to what I want,
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I don't get it, either. Went back to using Acid Pro 10, as it does work----somewhat. Have some issues here and there with it, however. And a bit ironic, as they are still selling another former Sonic Foundry/Sony product---Sound Forge---and in fact,
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• Music Maker

  One answer, on 10/13/2023

  [Solved] (Solved) Loops Unlimited Not Working
  Loops Unlimited is showing up in my subscriptions in Magix Music Maker Premium 2024 program home page, but it's not working in the store, the only option is to buy the soundpools. I have restarted Magix Music Maker Premium 2024 3 times. I tried