• Video Pro X

  31 answers, most recent on 11/27/2021

  RE: Video Pro X constantly crashes or stalls
  @Sense_Mary Mary, rather than do a re-encode, try setting up the MP42 decoder with FFDShow. I have a guide here: https://drive.google.com/file/d/1N0Jfu5ner3zCPfgAlJqV4zKzoJdo9Lbs/view?usp=sharing
• Music Maker

  3 answers, most recent on 11/24/2021

  RE: Orange Vocoder not exporting
  @Joshua-Estes Hi . . . . Premium 2021 30.0.3.39 . . . . This is Music Maker 2022, and is a bug - the workarounds for the same issue with MMM 2021 29.0.x.x, ie switch the program audio driver to Wave driver or Direct X - do not work in MMM
• Music Maker

  5 answers, most recent on 11/15/2021

  RE: New Update Has Limited My Features
  @Kamille-Hackney Hi, First off, there is no "full" Magix Music Maker (MM). MM is free and has been for a few years. Also, there is no "pro" feature. There are Editions, like 2021 Premium Edition, 2022 Premium Edition, EDM Edition, which gets
• Movie Studio

  81 answers, most recent on 11/8/2021

  RE: MPEG-2 to MPEG-4
  @jak.willis @johnebaker Thanks both. I learned a bit about MEP's deinterlacing too. Not that I understand why those settings eg Interpolate intermediate images work! 🙂 . The written description/explanation of each setting certainly doesn't
• Movie Studio

  81 answers, most recent on 11/8/2021

  RE: MPEG-2 to MPEG-4
  @jak.willis @johnebaker Thanks both. I learned a bit about MEP's deinterlacing too. Not that I understand why those settings eg Interpolate intermediate images work! 🙂 . The written description/explanation of each setting certainly doesn't
• Samplitude

  19 answers, most recent on 11/2/2021

  RE: Acid Music Studio
  I have the english installation guide and the pc download - key card. No nothing about a coupon number
• SOUND FORGE

  11 answers, most recent on 10/26/2021

  RE: CAN NOT OPEN MY SOUND FORGE SOFTWARE.
  @Mark-Martinez Have you tried to restart your Computer. Click on "Restart" and NOT on "Shut down". This will reset all drivers. Maybe it will work then. Before doing the next steps I would strongly recommend you make a backup of your system with a
• Movie Studio

  One answer, on 10/18/2021

  RE: Movie Edit Pro Premium is not working for me
  @Richard-Keeler Hi Richard and welcome to the user to user forums. As such there are no Magix staff here that interact with users and being a public forum and posting your email address you may end up getting a lot of unwanted spam. You should find
• Other products

  16 answers, most recent on 6/22/2022

  RE: Sending emails with Magix email account
  @richardspencer007 Searched all over to try and find how to raise a ticket again but can find no way to do it. I refuse to trawl through FAQ's No need to search all over, just scroll to the bottom of each page and click on Ask Support or do what is
• Video Pro X

  2 answers, most recent on 10/7/2021

  RE: CANCEL
  @Triston-Lane As should be obvious by the name, this is the Magix Community Forum, not Magix Support. We could possibly guide you if you at least indicated the program that you have. If you have Vegas, then you are definitely in the wrong forum.
• Music Maker

  6 answers, most recent on 10/6/2021

  RE: Can't find the serial number
  Thanks for the reply. I bought is at Best Buy in Florence, SC. Again, there was nothing in the box but an installation guide and a card (no CD or DVD) with "PC Download- Key Card" across the top and this info: Dear valued customer, Thank you for
• Music Maker

  6 answers, most recent on 10/6/2021

  RE: Can't find the serial number
  @Bhakti Welcome to the Magix user to user forums. Where, exactly, did you buy the software? It is the responsibility of the seller to supply all the information you need to be able to install and register the software. Please do not post any
• Music Maker

  6 answers, most recent on 10/6/2021

  Can't find the serial number
  I just bought Music Maker Plus Edition with Samplitude Music Studio and can't find the serial number anywhere. There was nothing in the box but an installation guide and PC Download Key Card and it's not listed on either of them.
• Video Pro X

  2 answers, most recent on 10/4/2021

  RE: Problem with Video Pro
  @JuanCarlos-Martinez Hi . . . . It is very difficult to find where to go to ask questions about a product, . . . . Te forum is the correct place, while not Magix Support there are may experienced users here who can help. . . . .  apply "Effects:
• Music Maker

  2 answers, most recent on 9/30/2021

  RE: Update released today.....crashed within a few minutes
  @coneman Hi . . . . shame the screen < = > function has gone . . . . This may be an oversight, I would suggest you raise a support ticket, follow this Support guide if you have not used the ticketing system before. The Shift + F12 keyboard
• Movie Studio

  13 answers, most recent on 9/24/2021

  RE: Exception 0xc0000005 "ACCESS_VIOLATION"
  @LuckyCharms @Former user Hi,and welcome to the user to user forums. First I'm very concerned about the Error in module "combase.dll" (Load address: 0x00007FFCE3E10000) to address 0x00007FFCE3F3B990 (Exception 0xc0000005 "ACCESS_VIOLATION") Which is
• Movie Studio

  One answer, on 9/15/2021

  Contrast // Screen Capture
  Is there a simple way for me to increase the contrast of screen captures ? I'm using an app that creates a fake emulated screen, and the text is coming out a little bit sad. You can still see that an "A" is an "A", but it's not the sharp clear stuff
• Movie Studio

  2 answers, most recent on 9/15/2021

  RE: How to make a video black and white?
  Under effects | Video effect > Colour . Adjust Saturation.Under the effects, make sure the eye next to the “Saturation Strength” is enabled to see the effect curve in the arranger. (See page 120 of the PDF MEP 2022 user guide)
• Photostory

  8 answers, most recent on 9/23/2021

  RE: Unable to burn to USB for use on smart TV
  @KenW41 Please help us to help you!!! You really do need to find out exactly which "flavour" of mp4 file your Smart TV needs! Without that information I doubt very much whether anyone can give you any guide, for idiots or otherwise. Jeff
• Photostory

  8 answers, most recent on 9/23/2021

  RE: Unable to burn to USB for use on smart TV
  Has any one using the right hand pop up downloaded a slide show to a USB to be played on a Smart TV? If so could you please share your expertise with a newbie to this, DVD all ok USB will not work, so would need an idiots guide to help
• Movie Studio

  3 answers, most recent on 9/9/2021

  RE: proDAD Hide V1 & proDAD Mercalli V5 Suite not taking serial number.
  @Andy-Caba Hi Andy. I just found this guide for Hide. And this one for proDAD Mercalli V5 Suite which also covers New Blue Filters 5 Ultimate. All plugins now seem to have a guide in the support section above. Rat.
• Movie Studio

  2 answers, most recent on 9/8/2021

  RE: Procedure Entry Point Createdxgifactory2 not Located dxgi.dll
  @AB-Singh This has been seen here before by other users running Windows 7. The Microsoft user forum has multiple questions on this subject and appears to be a Windows problem mainly concerned with people running older versions of Windows running
• ACID

  23 answers, most recent on 9/6/2021

  RE: [Closed] Acid Pro 7-Last best version to ever surface.
  I can take the personal slights, unlike others here, but please, this is a forum for Magix customers, not a forum for continued attempts at poaching people to a competing product - although that is not against the community rules turning threads to,
• ACID

  23 answers, most recent on 9/6/2021

  RE: [Closed] Acid Pro 7-Last best version to ever surface.
  On the most part, I feel sheppo means well. He's a user like you and me who accepted the unrewarding offer of being a forum moderator. He at least knows Acid well enough to a certain extent. I do feel some of his responses could be better guided by