• Video Pro X

  36 answers, most recent on 12/2/2022

  RE: Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  @johnebaker Hi John. I did find both of those, plus seven other models marked Fireface, but they don't end in USB (as per posted specs here) whereas other models do. RME Website Ray.    
• Movie Studio

  45 answers, most recent on 2/2/2023

  RE: Timeline colour and selection
  @CubeAce Greetings Ray DCH graphics driver support is now dead with only critical updates being applied, so how long will it be before Magix drops Intel DCH graphics support It stands a very good chance that I'm talking (writing) complete nonsense
• SOUND FORGE

  7 answers, most recent on 10/27/2022

  RE: Download installer fails to complete (both trial or retail)
  @David-Courvoisier Allow the download. https://learn.microsoft.com/en-us/answers/questions/586004/how-to-avoid-the-34file-can39t-be-downloaded-secur.html
• Movie Studio

  31 answers, most recent on 1/8/2023

  RE: proDAD Mercalli V6 SAL
  @AlanA Got an answer back from Prodad, Yes we can get the plugin using our Mercalli V6 SAL (and, it seems, our V5 or V4 plugins). If you click on the link you gave above, then click on the left-hand option "V6 SAL Upgrade", you'll get taken to the
• Web Designer

  One answer, on 3/7/2023

  RE: Publishing web page no longer working
  @Dennis-Martin Hi Has your hosting provider updated the FTP protocols required to upload? Assuming you are not using Xara Online then try changing the option shown below to FTPS if it is not already set. If the option is not available then
• Video Pro X

  29 answers, most recent on 4/5/2023

  RE: Adding audio causes export to crash.
  @CubeAce Hi Ray . . . . Is it possible the the file is placed in the desktop space? . . . . C:\Users\username\Music\ is the default path for the Music library in Windows (not in the Desktop folder). @Lunacorva Hi Were the mp3 files captured from
• Movie Studio

  13 answers, most recent on 8/17/2023

  RE: Program Error
  @PETER-CLARKE @emmrecs Hi Guys. I find this interesting as I can import and use my Nikon raw files along with jpegs from the same folder although there is no actual benefit and possibly a few downsides in doing so. First the raw files are much
• Off topic

  One answer, on 10/2/2023

  RE: Saving Up For Black Friday To Build My Own PC
  @CLINT-DANBURY Hi Taking your points in order I would suggest the following for future prrofing: Intel 8 to 12 core processor with integrated GPU at least 10th generation eg i7-10xxx, or newer. Avoid AMD processors, user have more problems with
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @CubeAce Hi Ray . . . . Xe is inboard in both desktop . . . . According to Intels list of Xe GPU equiped processors, they are either mobile or embedded, no desktop CPU's are listed. Also see this article. Quick Sync is Intel's brand name for the
• Other products

  9 answers, most recent on 9/12/2023

  RE: Soundpool Russian Hard Bass
  @SP. thank you very much. I compared the two files to the ones I already had and they're identical. The new "AI" info is stored somewhere else. I have some homemade soundpools that also produce similar messages indicating missing info. All of these
• ACID

  12 answers, most recent on 10/21/2022

  RE: No sound on soft synths
  @Robert-Joseph Ok, if you don't use a MIDI input device, you probably need to draw the MIDI notes for the soft synth with your mouse in the MIDI editor to get it to play a sound. You could try a virtual MIDI keyboard, if you don't have access to a
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @johnebaker @AAProds Hi, I'm definitely not an expert on video capture as you will see. I managed to make the capture device work, then not work... Right now, it's not working. I'm becoming an expert on plugging, unplugging...repeat, hoping that the
• Movie Studio

  31 answers, most recent on 1/8/2023

  RE: proDAD Mercalli V6 SAL
  @AlanA @AAProds On their website Plugin versions, it only shows V5 ?🤷‍♂️ https://www.prodad.com/Plug-in-solutions-tailor-made/MAGIX-29808,l-us.html
• Web Designer

  6 answers, most recent on 2/18/2023

  RE: Xara Web Designer Premium 19.0.1.65946 DL x64 Feb 7 2023
  @johnebaker 1. Help > Introductions... only returns an error message2. Help > Movies sends you to the main Xara page for "Web Designer+" with a link in the upper corner to try or buy3. Help > More Xara Web Designer Premium > Xara Web
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @johnebaker @AAProds @CubeAce @Tina-Baker Hi, As you indicated, the error message in your last images says "...to decode the format 'FMP4'" Does anyone know which codec will handel an 'FMP4' file? Here is one that I found but I don't know if it
• Movie Studio

  4 answers, most recent on 12/23/2022

  RE: Keeps freezing
  @JBA Hi Is the Intel UHD 630 integrated graphics selectable on the Program settings, Device options tab, Hardware acceleration section, Import, Processing and Export options? If so are the drivers up to date? The latest version is
• Movie Studio

  31 answers, most recent on 7/26/2023

  RE: Capture-Transfer HD Video Into MEP2016 Plus
  Hello testataan (nice to see you again). And thanx for ALL your help. Yes you were the 1st person to mention the strange 'Headphone Journey' (which acts a prompt to bring up some techincal adjustments that would have been impossible to find). I've
• Web Designer

  5 answers, most recent on 2/23/2023

  RE: Update and OpenGL Error
  @Fatih-Sipahi Thank you for the additional information. Two things stand out to me in your computer spec: You are running an "old" version of Win 10. The latest is version 22H2. Yours is two full builds behind the latest. (And I suspect this is
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @CubeAce Hi Ray, First the questionnaire/survey is here and you replied. VegasDerek confirmed that Jeff Krebbs and Magix have parted ways. Where and how did you get your screen shot showing the Agree screen? Is this when you log in the first time? I
• ACID

  6 answers, most recent on 10/5/2022

  RE: VST hosts
  @sheppo I don't know Metaplugin in detail but Bidule comes with a lot of building blocks (What the developer calls bidules) which you can use to basically create your own instruments like in NI Reaktor. https://www.plogue.com/bidule/help/ch04.html
• Movie Studio

  56 answers, most recent on 12/21/2022

  RE: installation problem
  @Greg123 Hi Thanks for that: The line: Fault Module Name:    OpenCL.dll indicates that the issue is with the graphics card drivers. Update the Intel HD Graphics 530 drivers to the latest version - 31.0.101.3790 / 31.0.101.2114 - available from here.
• Web Designer

  No answers, created on 10/8/2022

  CAN I USE MORE CHARACTER WITH XARA DESIGNER PRO X 19
  Hello, Everyone   When I save my HTML files, can I use more than 68 characters to export my document as a website (HTML) with XARA DESIGNER PRO X 19?   I have Xara Web Designer 19 Premium. I have to use less than 32 characters and that's not good
• Movie Studio

  4 answers, most recent on 12/24/2022

  RE: Importing video clips
  @William-Potter Hi It may be possible to get some Hardware Acceleration from the Intel HD4600 integrated GPU in the processor, if it is avaialble, ie the GTX 760 has not disabled it. As @CubeAce has commented this depends on the format of the video
• Video Pro X

  27 answers, most recent on 11/18/2024

  VPX Feedback Button - Features In Consideration/Planning - Comments
  Hi, In VPX16, there is a new button at the right of the top menu - Feedback. Clicking on this opens the following in the Media Pool MAGIX Hub: You can expand these to see details: The only feedback that you can give is clicking on the thumbs up