• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: [Solved] New Installation Fails To Begin Sound Forge Pro 17
  @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
• ACID

  2 answers, most recent on 10/19/2023

  [Solved] Acid 10 Keeps Crashing every time I try to render a solo'd track
  Acid 10 Keeps Crashing every time I try to render a solo'd (or isolated) track. I have saved backed up versions of the song I am working on. I am usually able to render solo'd tracks as .WAV's in order to send them to a friend so he can work on the
• Photostory

  4 answers, most recent on 3/29/2024

  [Solved] Unlink Audio and Video Tracks in PhotoStory 2024
  Hi! Hope everyone is keeping well. I just bought MAGIX Photostory Deluxe 2024 and find it's a great addition to my business software. I'm using it in Windows 10 and have run into a problem when adding CD music to the show to accompany the video and
• Movie Studio

  2 answers, most recent on 9/23/2023

  RE: [Solved] edit masks
  @RobStirl Hi and welcome to the forum In addition to @Former user's example see the tutorial list here for tutorials on 'how to's' you may find useful - though some are done in an older version of Movie Studio (previously called Movie Edit Pro) the
• Movie Studio

  7 answers, most recent on 11/11/2023

  RE: [Solved] Mediapool imports my landscape photos distorted
  @Carly-Simons Hi. A second thought if that is not your problem. Once imported onto the timeline, right click the object on the timeline and select object properties. One the dialogue box opens, click on the Image section and select the correct
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @emmrecs Hi Jeff, At the bottom of the link to the VegasCreativeSoftware page for Sound Forge Pro, they offer SF Audio Studio 17 for £28.99. @rose-h Hi, Try it before you buy to make sure that it works on your system and does what you need it to
• Video Pro X

  One answer, on 2/16/2026

  RE: New version of Neat Video released
  @emmrecs Hi Jeff Thanks for the heads up. John EB
• Movie Studio

  5 answers, most recent on 9/10/2024

  RE: [Solved] synchronize video tracks with audio tracks
  @JLTison Hi, By "split video and audio on different tracks" I presume that the audio and video are still grouped, meaning that when you select one, the other is also selected. Make sure that you have room at the left side of everything for the clip
• Movie Studio

  4 answers, most recent on 8/29/2023

  RE: [Solved] MS2023: Audio track: Set Volume
  @john-x Hi, I presume that you mean on an audio object, not a track, or adjustments to the object volume curve. Carefully click and hold on the level slider on the object to see the level. If you move the mouse even slightly, the level will
• Video Pro X

  13 answers, most recent on 1/15/2024

  RE: [Solved] key frame icons grayed out?
  @Ralph_S Hi Click the KF item indicated by the arrow in the image below, the KF icons will then become active. John EBForum Moderator
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, My computer which is only about 10 days old has Windows 25H2. Could this version be the cause of the ndll problem?
• Music Maker

  4 answers, most recent on 1/8/2024

  RE: [Solved] Soundpools missing
  @Lennart-Nordenbjerg Hi, you need to make a litle program that put them in the loop again. Assuming that you have logged in, I created a button to Add new Soundpools which also adds old Soundpools and surreptitiously added it to your Music Maker
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• ACID

  8 answers, most recent on 7/31/2023

  [Solved] Mixing console window completely disappeared
  Hi, sorry if this is a simple fix but the mixing console has completely disappeared for me. I usually have it tabbed in the dock or floating because i refer to it all the time. Cannot see it at all now. Thanks It would cool if the master meters were
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  Magix Sold Sound Forge!
  Hi! I've been using Sound Forge since v5.0 (Sonic Foundry). I've bought v15 & v17 from Magix. However, I've always complained about the fact that both versions are hi-DPI incompatible! (They look bad on 4K displays). Recently Boris FX bought
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @David-Stromski Hi He will probably contact you here in the forum. Stephen Forum Moderator
• Photostory

  9 answers, most recent on 12/29/2023

  RE: [Solved] Travel Maps version 5.0.0.500 crashes
  Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: [Solved] VPX16; Make Newblue Effect Window bigger!?
  @johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with
• Movie Studio

  7 answers, most recent on 4/20/2024

  RE: [Solved] Saved video plays at half speed, sound is normal speed
  @Brian-Gardner, @emmrecs Hi Brian, Jeff One immediate 'peculiarity' is in the export settings, the source video is 60.8 Mb/s and 60.000 FPS, in the export settings used, the Average Bitrate setting of 6000 kbits/s (6 Mb/s) and audio bitrate of 120
• Movie Studio

  40 answers, most recent on 11/24/2023

  [Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  Hi All, Recently bought Movie Studio 2024 Suite. Added some MP4 files and on first adding it told me I needed to "activate" something for copyright reasons. I clicked activate and it let me add the videos. However, the videos won't playback in the
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @emmrecs Hi Jeff, Thank You for your reply. How can I request for a refund?
• Music Maker

  8 answers, most recent on 9/14/2023

  [Solved] What should volume be set to when finalizing songs?
  Hi everyone, Finished my first song. I have 6 tracks and they all set to same volume (midway (50%) using the volume slider on the left of the tracks). My question is now that I am ready to publish it, what should the volume be set to each of the
• Movie Studio

  2 answers, most recent on 6/26/2023

  RE: [Solved] Does Magix MEP2016 Allow Web Cam Capture?
  @CarpentersMate Hi, Yes, but I have never had much success. The audio is always way out of sync with the video. Maybe others have had better success. Try it yourself. Just click on the red record button and select Analog. Then you have to select the