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@Iris-Willis Hi, I'd decide on the export choice & then set the project to that. It's a complicated matter so I just choose 30fps for mine. Your phone prob creates variable frame rate videos as my phone does but my GoPro 11 creates constant

Audio Cleaning Lab

6 answers, most recent on 2/15/2024

RE: Recording through Import Vinyl stops prematurely

@Ronald-Chin Does the recording stop each time at the same position (middle of the second song, independent from the start of the recording) or each time after about 7 minutes? Maybe you have USB energy saving enabled and Windows shuts down the USB

Movie Studio

7 answers, most recent on 11/8/2024

RE: Export Error

@natebarker, @emmrecs, @AAProds Hi, On a computer with an Intel Core i7-2600 it is impossible to install Windows 11 by default, because it does not have TPM 2.0 (Trusted Platform Models), but it is still possible to install Windows 11 via a

Movie Studio

24 answers, most recent on 9/3/2024

RE: Xara 3D Maker 7

@allaa-Azawi, @johnebaker, @emmrecs, @CubeAce, @browj2 Hi, I just got a reply from Xara. This was the answer. Thanks for your message.Xara3D was sold and supported by our reseller partner Magix. Your previously purchased Xara product download and

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

Thanks for the continued help. The program installs just fine, and it's under a Sony folder in C: Everything normal there. The program opens normally and functions, except that I keep getting the "26 days left" message. It started with 30 days, and

Movie Studio

24 answers, most recent on 9/3/2024

RE: Xara 3D Maker 7

Hi, @allaa-Azawi, As far as I know MMS 2025 is a stripped down version of Pro X16. Because if they also put all the functions that are in Pro X16 in MMS 2025, then the purchase price of MMS 2025 will have to be higher. @browj2 See my video that 3D

Movie Studio

3 answers, most recent on 1/30/2025

RE: Shuffle in timeline

@DRORENGEL Hi, there's sort orders in the Import tab, change this, maybe swap back to thumbnail view & select the ones you want, drag them to the timeline, or drag from a windows folder where there are multiple sort order options, Timeline mode

Photo & Graphic Designer

3 answers, most recent on 7/2/2024

Text Tool Freezes the program for about 5-7 minutes

So, I've been using Xara Photo and Graphic Designer for about 20 years. Updating as they come along. I never had an issue. I couple of years ago I started having an issue with the program freezing or crashing for about 5-7 minutes on startup as soon

Video Pro X

14 answers, most recent on 8/5/2024

RE: VPX16; Make Newblue Effect Window bigger!?

@browj2 Hi John, the display is the recommended 2560 x1600 and I think that is part of the problem. If I change the display to 1920 x 1080 the display becomes too large and VPX gets cut off. 1920 x 1080 full screen capture @johnebaker has a

Movie Studio

13 answers, most recent on 4/4/2023

[Solved] Multicam Editing Problem

I'm pretty new to multicam editing and just made a quick video showing the issue I am facing. I set this project up in a previous version, then after experiencing this problem, I upgraded to Studio 2023 Suite but the issue persists. It's likely user

Movie Studio

4 answers, most recent on 9/25/2024

RE: Fade in/Fade out effects disappeared? (Movie Edit Pro 2019 Premium)

So usually when objects are on a timeline there are bubbles that let you fade in and fade out. I was editing a project last night, and all the bubbles were there. I saved it and left it open on my computer overnight. I must've turned off an option?

Movie Studio

35 answers, most recent on 9/14/2023

[Solved] Frame Could Not Be Calculated

This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It

SOUND FORGE

38 answers, most recent on 12/23/2023

RE: Unable to save project in any format other than .SFAS

Taking a screenshot (photo of your display) is a Windows function.I believe Windows10/11 has a screenshot utility built in, then attach the image/photo file in the comment.

Video Pro X

37 answers, most recent on 11/9/2024

RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)

@Bol These were done months ago but still every time I get. With MMS 2024. VPX 14 and all previous versions of both programs have installed without incident. Never had the installation problems we often see here. There is even no record of a

Music Maker

4 answers, most recent on 10/16/2024

Unable to open due to authentication error after update

After updating to version "33.0.2.10", I was unable to open it due to an authentication error. If you uninstall it and return to the version at the time of purchase, the authentication will pass and you can open it normally. I only use one PC (I

Music Maker

5 answers, most recent on 6/7/2023

[Solved] UNABLE TO INSTALL PURCHASED PRODUCT

I purchased MUSIC MAKER PREMIUM. Attempted to load it on a Windows 7 computer. Install failed, system is out of date-uninstalled software. Bought a new computer and attempted to install from my purchased item and the web page downloads the free

Rescue Your Videotapes!

No answers, created on 4/2/2024

COLORED STRIP TOP OF SCREEN COLOU INSTABILITY

Coloured stripe at the top of the screen. Color instability in hi8 tape scanning. I changed cables, I changed computers. On camera or through the TV these artifacts are not seen. What is the cause?. EQUIPMENT: i7 2.6 ghz, windows 10, rescue your

SOUND FORGE

29 answers, most recent on 9/16/2025

SF 11 refuses to start, even full re install

After years of using the same original install, Sound Forge 11 suddenly started crashing on launch. I contacted support, and the only suggestion I received was to fully uninstall and reinstall the software. I followed those instructions, but after a

Movie Studio

9 answers, most recent on 5/14/2024

RE: Movie Studio 2024, How can I convert the mv_ to mp4?

@Chris-Royster If you have Exported your video check the destination you sent it to. When you did export the movie did you see this progress window pop up?

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet

Movie Studio

24 answers, most recent on 12/28/2023

RE: problems with import mov files

my computer: Intel(R) Core(TM) i5-4200H CPU @ 2.80GHz 2.79 GHz 8,00 GB (dostępne: 7,89 GB) Windows 10 Home

Movie Studio

4 answers, most recent on 4/10/2024

RE: Non vedo e non sento la traccia audio in un file MP4

@folco-p Hi. Make sure your Windows Sound settings allows your microphone input to be used by applications and is not set to private. When the program is running you should be able to see the volume working in the Windows sound settings. Ray.