• Audio Cleaning Lab

  6 answers, most recent on 5/13/2024

  RE: Record button greyed out
  I restarted the computer without shutting it down and nothing happened the desktop apps do have access to the microphone and it's turned on that is still grayed out
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• Rescue Your Videotapes!

  One answer, on 11/24/2025

  RE: dark picture, Magix Video Saver 2023 version.
  @Stefan-Trngren Gday Stefan, it is conceivable that different types of grabber have different default settings, and that, combined with your VCR, could well produce a darker image. I do a lot of VHS transfers and almost always need to adjust the
• ACID

  2 answers, most recent on 3/12/2024

  RE: Can't get access to editable audio files
  All the same. It seems that the function to disable file access does not work at all
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @johnebaker Thanks for the clarification. So essentially it is one website segregated by region/language. So I entered "fr" to access the French forum and looked at what they had in their Important Posts @sasiuk appears to be the main Moderator and
• ACID

  One answer, on 8/17/2024

  RE: sharing files between DAWs and over the internet
  @martin-smith Export each track individually as WAV and put them into a password protected archive, then you can use a provider like Wetransfer without them being able to access your project. E-mail is usually limited in file size. Some providers
• Rescue Your Videotapes!

  3 answers, most recent on 7/30/2024

  Error when activating account
  I've successfully entered the serial number but this was linked to an old e-mail that I've no longer got access to (BT) . Whenever I try to make changes I'm directed back to support pages. Going round and round with no resolution.
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  As requested I’ve added my PC details in my Profile and under Signature. I purchased the software, registered it and then installed on my PC using the program download from Magix. I started the program and Imported two MP4 Home-made Videos that I
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l OK, if the volume indicator of the Internal Aux Jack moves while you play audio then the sound of the computer audio is sent to it. Technically, you should be able to record that. I have one other idea, if you open the properties of the
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Do you still have access to your previous installation of Sound Forge or was it uninstalled or is the computer no longer available? Your correct e-mail address should be shown under Help > About. This problem might be caused by either
• Movie Studio

  2 answers, most recent on 11/7/2025

  RE: Text To Speak
  @Hydie Hi To access the AI and Hub features you need to log in to the Magix Hub using the email address and password used to activate the software. Note: set up the voice style, pitch and speed and check the result using the Generate Preview
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Hi John Sadly, no website yet. I still get the 'website under construction notice'. I have managed to access the storage space at OVH using FileZilla. I can see that my website files are uploaded, but whether they are in the correct folder, I don't
• Video Pro X

  4 answers, most recent on 11/1/2023

  [Solved] Download Location for Addons
  Hi everyone, I have mucked up my installation and am looking for help. I'll try to be as succinct as I can. I downloaded Vegas Pro 21 yesterday. To my C Drive. Then I decided to opt in for a TRIAL of Vegas Pro Post and decided to put the files on my
• Photostory

  No answers, created on 9/25/2024

  Error in module vcruntime140.dll access_vialation
  I get this error when starting Photostory: I have tried to reinstall Photostory, Visual C++ /Microsoft Visual C++ 2015 Redistributable Update 3 RC, but still get this error....how to fix?
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @browj2 Hi John . . . . Neat Video problem was caused by patches 233 in MMS and 255 in VPX . . . . According to your post here the issue was there before 233, was there a patch between 221 and 233, I skipped some patches in that release period due
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis It's a shame you can't just edit in Magix as you used to do. Can you share one of your pictures for us to try? 1. Open Google, top right is a sq of dots - Open Google Drive.2. Drag that EIC picture onto the Google Drive window, let it
• ACID

  4 answers, most recent on 3/25/2025

  RE: I have a crackling sounds in WAVs rendered audio files
  @Tiago-Lins After render the audio in wav the file end up having cracking and pop sound in the file. What settings are accessible within the Scarlett software to adjust size of the audio buffers? The most common reason for the type of glitches you
• ACID

  4 answers, most recent on 4/19/2024

  RE: Independence Library Standard
  @Andres-Meza If you have selected ASIO4ALL as the audio driver of Acid, then ONLY Acid will have access to the sound device. ASIO4ALL is a driver that needs exclusive access to the sound device, no other program will have sound while Acid is
• Music Maker

  17 answers, most recent on 5/29/2024

  RE: Music Maker just locks up & becomes un-responsive
  @mongoose666 Hi, It works fine here (32.1.0.18). Did you try to disable the text cursor indicator in the Windows accessibility settings as suggested? John CB
• Movie Studio

  7 answers, most recent on 11/10/2024

  Program will not run.
  Error in module "Elements.ofx (Load address 0x00000000411300000) to address 0x000000004137AE62 (Exception 0xc000000 "ACCESS_VIOLATION") MAGIX Movie Studio 2025 Suite Windows 11
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi Download and install MediaInfo and analyse one of the audio clips that will not convert and post all the analysis data, see this tutorial on how to setup MediaInfo and analyse the audio clip for all the data required. Alternatively, we
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich @gjonny suggested you look for backups of your project file. Did you do this? With what result? With reference to the file named in your screenshot, I suspect it may, unfortunately, be corrupted and so not readable by MMM. If it
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  @Former user Getting "access denied" on that Google Drive link. 😉