• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  The characteristics of my desktop PC that I use to work with photostory are :Desktop PC Windows 11 Home Version 24H2 Build 26100.3194 / 64-BitProcessor : 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHzRam memory : 32 GBMonitor resolution :
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I started with ACL 3, then 10, then 15 and bought Sony Noise Reduction 2.0 through Magix. Sony Noise reduction has the best click and scratch remover, but the ACL version is probably second best. I sampled many programs and used their demos on the
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  @marvinglenn Hi. Sorry for a late reply. Have been entertaining guests. I understand you are a musician first and possibly not as technically inclined to know the workings of your machine. That's fine. But to help fault find it may be necessary to
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  That is a serious graphics card and system overall; there is something fundamentally wrong here. That should go pretty well.
• SOUND FORGE

  2 answers, most recent on 12/29/2023

  [Solved] Choppy audio when saving files.
  I recently purchased Sound Forge Pro Version 17.0.2 (build 109) My system is Win 10, Asus Sabretooth M/B, AMD FX cpu, 16 Gb ram, a mix of HDD's (I have both mechanical and SSD). The issue is when I try saving any file, I get a glitch within the
• Movie Studio

  7 answers, most recent on 12/19/2024

  RE: Video Scopes
  @browj2 Hi John. It could be a bios setting. Use the nvidia software to check you have resizable BAR enabled. That's found in Help, System information and should read enabled. It will only work for the nvidia card as the Intel UHD 630 is not capable
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  @JANET-NICOLAS Hi . . . . The other is that I have "missing files" . . . . Assuming you are getting an error message like this: Click the Folder button and browse to the location where the file(s), you may have to do this one by one as the file
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 You don't mention the use of any graphics card on your system and no matter how powerful a CPU you may have, or how much system ram you have, without a sufficiently powerful GPU it could well strain the system to a breaking point. System ram
• Music Maker

  13 answers, most recent on 1/28/2024

  RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing
  @Oka Hi . . . it's an internal Sound Blaster card. . . . Is this one of the current AE- models or an older Audigy audio card? AFAIK there has never been a Sound Blaster audio card with USB ports. Did you try connecting the cable to a USB port on the
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I'm using a PS Audio NPC (preamp) connected directly via shielded XLRs to a Tascam DR-100MKIII. Everything is native 24/192 and recorded direct to SD card. It's definitely not the recording process. The file(s) are copied at the OS level to the hard
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @Carl-Johansson Based on those 3950x numbers, Carl, I'd still get a dedicated GPU. I realise my system in Intel but my CPU (i7-13700K) isn't much faster than the 3950x. I think my export times, using CPU only, are similar... slow! Approx 3x play
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 I found the same with AVIDemux. Handbrake works: Summary and Dimensions tabs: no change Filters tab: Detelecine and Interlace Detection Off. Video tab: -H.264 (either x264 or whatever you have available via your graphics card) -Frame
• Other products

  No answers, created on 8/1/2025

  New ASIO driver from Steinberg.
  A new widely compatible ASIO driver has been released by Steinberg. For those that may be having to use an inboard sound chip or older sound card or one relying on the ASIO4ALL or Magix own ASIO driver, this new, more efficient driver, has at least
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  Rob,   my pc kept trying to update these drivers via the card control program and it fails and i get a popup that i cancel i need to investigate this   but again thanks for all help love this forum and movie studio   B.  
• Movie Studio

  One answer, on 4/11/2026

  RE: ファイルを開くと強制終了してします
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Thanks for the information. I agree with @Marc-Goder comment regarding Open DML and playback on a Snapdragon device. I assume that the Win 10 PC had an intel or AMD CPU, is this correct? Do note:- Snapdragon ARM processors are not
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Screenshots would be helpful. You only downloaded the indices, correct? If you cannot see a list of devices that have updates available please try restarting Snappy Driver Installer and it should show you a list of components where newer
• Music Maker

  One answer, on 6/19/2023

  [Solved] Export sound with APU_ModerEQ_x64
  When I try to export the sound to the WAV format, the program crashes. Sometimes I manage to export it, but the sound quality is terrible, even though it sounded fine within the program. From my observations, it seems that the issue arises from
• Audio Cleaning Lab

  7 answers, most recent on 2/1/2024

  RE: cannot get any sound from speaker.
  Hello, the issue is now fixed. On the star tech sound card cannot have sound come out of it, you have to use the build in sound on PC, and just use the sound card for line in. Thanks
• Movie Studio

  32 answers, most recent on 8/5/2024

  RE: Timeline Cursor Question
  @Can-Dive Reset the program and nothing different - Wave driver 35/35, Direct Sound nothing, nowt, not a sausage. I'm wondering if maybe it's because I have a onboard sound chip rather that a dedicated sound card? AndyW
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  I have a voucher number on the back of the card that came with the DVD, but no serial number?
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding
• Movie Studio

  3 answers, most recent on 11/25/2024

  RE: “No playback device activated”
  @jak.willis Hi These are the Realtek sound card settings I use - The Windows system sounds are turned off to avoid the 'pings and whistles' of Windows notifications etc, and the Spatial setting to avoid 'weird' audio effects. HTH John EB
• Other products

  One answer, on 10/18/2024

  Email
  My subscription to your email went overdue because my card changed and I seem to have been cut off but I need this email address for work is there any way to set it back up again. i can be reached at *****,, i have had this email for more than 10