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  • Movie Studio
    6 answers, most recent on 4/29/2020
    RE: what free items do i get with purchase
    @CubeAce Hi Ray. I, like you, am in the UK but have never seen any such offer so I doubt it is country-specific. You're sure this was for MEP and not for MM??? Jeff
  • Movie Studio
    6 answers, most recent on 4/29/2020
    RE: what free items do i get with purchase
    @browj2 @emmrecs @chris-Dymale Hi Jeff. John. You normally get a 'voucher amount' equal to four of the cheapest downloads to the store. I have had them on my initial purchase of MEP Premium and every subsequent upgrade. Maybe it's country
  • Music Maker
    4 answers, most recent on 4/23/2020
    MMM 2020 premium edition. No playback sound for vocals.
    Hello, I'm new to the DAW world and really looking forward to exploring the possibilities. I purchased MMM 2020 premium edition because of the great offer and looking to work with a friend across the country using MMM also. My issue - once I record
  • Audio Cleaning Lab
    2 answers, most recent on 4/19/2020
    RE: Payment process doesn't work
    Thank you for the suggestion. I finally did find a way to send an email to support, but only after bouncing around a lot of links and screens that didn't address my problem. It finally occurred to me to try changing the country setting on the site.
  • Music Maker
    4 answers, most recent on 4/17/2020
    RE: Disappointed newbie related to loops.
    @yeto Have you looked at Magix' own ProducerPlanet? A quick search for Audio>Country style on that site led to this page. Just make sure you choose items for MM and not Acid Pro, if you decide to buy any. Might be a useful place to start, at
  • Music Maker
    4 answers, most recent on 4/17/2020
    RE: Disappointed newbie related to loops.
    @yeto Have you looked at Magix' own ProducerPlanet? A quick search for Audio>Country style on that site led to this page. Just make sure you choose items for MM and not Acid Pro, if you decide to buy any. Might be a useful place to start, at
  • Music Maker
    4 answers, most recent on 4/17/2020
    Disappointed newbie related to loops.
    I purchased Music Maker Premium to help with some country songs. I have the Modern Country Complete Bundle. There only a handful of rhythm guitar/keyboard patterns in that package. Most of the guitar/keyboard loops are intros, fills, endings, etc.
  • Movie Studio
    15 answers, most recent on 4/17/2020
    RE: Why are videos suddenly shortened by x seconds
    @FF22 Hi Do you get any messages about gaps when exporting gaps? Are you mixing different frame rate mode video, ie variable frame rate (Pixel video?) with constant frame rate video (Panasonic & Osmo?) and also at different frame rates? If so
  • Movie Studio
    32 answers, most recent on 4/18/2020
    RE: Magix Freezes / Non-responsive for 1-minute EVERYTIME it's opened!! :@
    @RogerGunkel High Roger. Sadly the spell check didn't pick up on my name. 😇 @browj2 Hi John. Could there not possibly be a third reason during this particular time? That being one of some countries suffering more than others with current internet
  • Movie Studio
    7 answers, most recent on 3/31/2020
    RE: Video Calls
    @Mark-Jarema . . . . Does Movie Edit Pro record video calls . . . . In theory, as the conference call will be in a windows on your computer, MEP should record, ie screen capture, the video conference. Testing with Youtube video it works. There is a
  • Movie Studio
    28 answers, most recent on 3/28/2020
    RE: Moving/slotting images and transitions in Timeline Mode
    @FF22 I would have thought that amount of free space would be more than adequate. I wish I knew what MEP does internally. I have a stills editing package where if I have too many images in a folder the Editing package tries to load all of them into
  • Movie Studio
    2 answers, most recent on 3/16/2020
    RE: It won't download.
    @Thurman-Jenner Hi . . . . Oh for crying out loud... I just found out what country AE is. AE is the two-letter country abbreviation for United Arab Emirates. So now what? . . . . There is a trick to reading URLs correctly to find where it is
  • Movie Studio
    2 answers, most recent on 3/16/2020
    It won't download.
    When I launch movieeditproplus2020_dlm it tells me to wait for the download to complete and stalls at 0%. After a period, it times out and prompts a continue button, but this just makes it loop doing the same thing. It never gets past the 0%.I have
  • Photostory
    21 answers, most recent on 3/12/2020
    RE: Photostory Burn disc will not play on DVD player
    @Philip-Hall Welcome to the Magix forums. The problem of non-playing discs could be caused by various factors, so you may need to do some checking of your set-up of PS Deluxe. Depending where in the world you are you may have the disc standard set
  • Movie Studio
    26 answers, most recent on 3/10/2020
    RE: Where did the key frames go for Title Templates?
    @pmikep Hi Mike. You do need a smartphone to activate it and get firmware updates but it doesn't have to be coupled to a phone to work and only shares information with the phone the same as smart phones log positioning when using the connecting app.
  • Movie Studio
    13 answers, most recent on 1/17/2020
    RE: igdrclneo64.dll error on installlation
    Hi. It's doubtful it's because the motherboard is Chinese. I'm running an Asus Strix motherboard. Asus are a Taiwanese company with factories in many countries. I think my motherboard was made in China. Is your machine pre-built by Asus? That board
  • ACID
    No answers, created on 1/14/2020
    Acid Pro with option to choose Polish language?
    Hello Question to the development team responsible for the development Magix Acid Pro, would it be possible the release option interface with the Polish language?I think that wouldn't be a bigger problem?Even as a separate addition to the
  • Video Pro X
    9 answers, most recent on 12/21/2019
    RE: Chapter names missing after saving/closing
    Support confirmed my latest bug and have put it on the urgent list for the next patch.It does my head in that this program has been in production for so many years and is as unstable as the day it was released.Why is it that every time a patch comes
  • ACID
    One answer, on 12/13/2019
    RE: Installing on an Offline Computer
    Response from support: Hi Wren,Thank you for writing us.  I'm the Sound Forge support manager, our Acid support manager is out of the country for the holidays.  Unfortunately, an internet connection is required for the activation of AP8, AP9, and AP
  • Movie Studio
    35 answers, most recent on 12/12/2019
    RE: Possible Bug During Save Project
    @johnebaker Hi John. Have you considered an acoustic baffle behind the mic? They can be very convenient and reasonably effective without the need to alter a
  • Movie Studio
    8 answers, most recent on 11/29/2019
    RE: Ethical or legal dilemas of use of MEP with T&Cs.
    @CubeAce Hi Ray, One solution is to get VPX which allows commercial use of content. Article on licensing issues with Soundpools: http://magazine.magix.com/en/commercial-use-of-music/ For Soundpools, I vaguely recall Ralph mentioning on the Music
  • Movie Studio
    8 answers, most recent on 11/29/2019
    RE: Ethical or legal dilemas of use of MEP with T&Cs.
    Thank you John. So the first hurdle (for the want of a better term) is the word 'commercial' which would mean no moneymaking from the finished video or forward selling. No income from a YouTube video or similar for example if containing anything you
  • Movie Studio
    195 answers, most recent on 2/12/2026
    RE: Any problems to expect if upgrading CPU/MB/ and operating system?
    @johnebaker Hi John. I don't disagree that larger fans are quieter and my fans are only 3" but they are very quiet and running on a monitored speed controller. If I'm working with no sound on in my room I can hear my smartphone text 'microwave ping'
  • Movie Studio
    195 answers, most recent on 2/12/2026
    RE: Any problems to expect if upgrading CPU/MB/ and operating system?
    @Scenestealer Hi Peter. I had checked both sites. I looked at the Intel drivers and on the Asus site about warnings on updates. Hence I'm not touching that side of things for now. It can wait. I also have the page for their tool. Have you looked at
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