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  • Movie Studio
    6 answers, most recent on 9/5/2023
    [Solved] MP4 Problem
    Having paid for the MP4 feature I find it only worked with the current file I was editing. Having started a new file it has reverted to M2TS files only and not MP4. Does this mean I have to pay a fee for every new file?  
  • SOUND FORGE
    6 answers, most recent on 5/10/2024
    [Solved] New Installation Fails To Begin Sound Forge Pro 17
    Attempting to install SF Pro 17 for the first time, file name is soundforgepro17_dlm_kluw9n.exeOnce I run that file, this blank popup immediately opens:No virus programs running.No active firewalls.System details -Processor    Intel(R) Xeon(R)
  • Movie Studio
    20 answers, most recent on 10/9/2025
    RE: Video files not loading
    @Vincent-OBrien Hi Thanks for the info, the error message: . . . . Error in module mx dec mf audio x64.dll . . . . Is a known issue with some video files which have the audio encoded in a 'non standard' or not supported for the video and file
  • ACID
    6 answers, most recent on 8/8/2025
    RE: Error Saving
    @Peter-Post Which folders are you using? Aside from the Documents folder and external hard drives Windows usually has pretty tight security. So, moving or writing files in the Program Files folder will be problematic.
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
  • SOUND FORGE
    8 answers, most recent on 11/21/2025
    RE: Sound Forge 17 not loading on Windows 11
    @Justin-Brummer I see you are attempting to save your file to OneDrive. Try using a different location on your computer, NOT your desktop either! As a general rule, with most types of files it is considered to never be a good idea to save directly
  • Movie Studio
    13 answers, most recent on 3/21/2026
    RE: MAGIX Video deluxe 2026 Premium - time line list
    @browj2 Hi John . . . . can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, . . . Which options are you using for the EDL export? The EDL export
  • Video Pro X
    25 answers, most recent on 2/11/2026
    RE: Cannot start VPX17 by double-clicking on MVP file
    @browj2, I don't know if this is helpful for your database: to open Projects with VDX17 (or VDL2026) from a command-line these would be the appropriate commands: cmd /c start /min powershell -command "& C: ; & 'C:\Program Files\MAGIX\Video
  • Movie Studio
    15 answers, most recent on 9/26/2025
    RE: MAGIX Video deluxe 2026-encoding failed
    @AAProds Hi Al The folder Jeff mentioned is the first half, ie render all the video files needed, of a 2 stage burn process, it is the second stage, the actual burn, whether to disc or ISO file, that creates the correct folder structure from the
  • SOUND FORGE
    28 answers, most recent on 1/27/2025
    [Solved] INSTALLING LEGACY PLUG-INS
    Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running
  • Movie Studio
    11 answers, most recent on 5/2/2026
    RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
    @CarpentersMate Mike, I would strongly suggest you keep ALL a project's files, including the MVP, in the same folder, and preferably not on your C drive/Documents folder.
  • Music Maker
    2 answers, most recent on 10/6/2024
    RE: [Solved] How to add MORE file manager shortcut locations?
    @Film.Maker It might help to create some symlinks on your C drive. For example, open the command prompt and enter mklink /J "C:\Users\Public\Documents\Soundpools\NameOfMySoundpoolFolder1" "E:\Path\to\Soundpool\Folder1\" This will create the junction
  • Video Pro X
    25 answers, most recent on 2/11/2026
    RE: Cannot start VPX17 by double-clicking on MVP file
    @Marc-Goder Hi I have checked the reg files as well, they look good to me. To anyone using the registry files, I will repeat @korntunnel comment, 'using or executing the software is at your own risk'. John EB  
  • SOUND FORGE
    8 answers, most recent on 2/25/2026
    RE: Sound Forge Audio Studio works incorrect with VST3 plugins
    I tested SFAS 17 with plugin scan files taken from Music Maker 2026. Yes, the program recognized all plugins, but not all of them agreed to work correctly. If anyone is interested, I will now describe the results of my tests. The program acts
  • Photostory
    One answer, on 9/11/2025
    Photo files
    I now use an iphone 15 photos and they have an extension ".HEIC." HEIC does not seem to work in Photostory. It loads into photostory but doesn't open the files. Is there an update to Photostory or another fix for this?
  • Movie Studio
    8 answers, most recent on 6/6/2024
    [Solved] Imported videos have sound but all frames are black
    Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    SF has had the 'proxy' option for as long as I can recall and the default was always disabled. According to my experience and other user reports, it was usually not necessary until the later versions, starting around 14, 15 or 16? I would surmise
  • Movie Studio
    30 answers, most recent on 9/24/2025
    No sound from combined files
    I combined several MP4 files using the attached settings, but there is no sound coming out. What should I do?
  • SOUND FORGE
    2 answers, most recent on 12/29/2023
    [Solved] Choppy audio when saving files.
    I recently purchased Sound Forge Pro Version 17.0.2 (build 109) My system is Win 10, Asus Sabretooth M/B, AMD FX cpu, 16 Gb ram, a mix of HDD's (I have both mechanical and SSD). The issue is when I try saving any file, I get a glitch within the
  • Music Maker
    14 answers, most recent on 9/27/2025
    RE: What are the corresponding albums to Soundpools with no images showing
    @Leonard-1 The loop names should be identical. So, you can either search them in a text editor via CTRL + F shortcut or load the CSV file into Microsoft Excel, Libre Office Calc or Google Sheets and sort or filter it there. I cannot find the
  • Other products
    3 answers, most recent on 2/2/2024
    RE: [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
    @Pieter-Muller Welcome to the Magix user to user forums. First, you say you have version 3. Did you mean version 13, which is the latest? Your post about the database piqued my curiosity and I attempted to do some research about this on my own
  • Other products
    One answer, on 11/6/2023
    [Solved] Non-commercial, Commercial (Royalty Free) download limit reached
    Hi I tried to download Ambient - Sleep on wave files but it said download limot reached. I was downloading other files at the same time. Can you help please many thanks   Aidan Campbell
  • SOUND FORGE
    4 answers, most recent on 9/20/2025
    RE: Soundforge Pro 18 automatically changing the sound of my files
    @Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern
  • Movie Studio
    48 answers, most recent on 9/29/2025
    RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
    @jak.willis I also subsequently had problems with mts files I created from Shutter Encoder when experimenting. Unfortunately m2ts wasn't available as an option. Anyway it's academic now as you are going to have to re-render your mp4 files to disc
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