• Music Maker

  2 answers, most recent on 9/30/2023

  RE: Importing soundpool from Producer Planet
  @peterkbartholomew Hi, You have to move or copy the Pop Guitar folder to be under the Soundpools folder and then do an Add Soundpools and navigate to it. You can find the location of the Soundpools folder under Program Settings, Folders. John CB
• Music Maker

  7 answers, most recent on 8/3/2023

  RE: Purchased 2023 Premium, will not let me select the promised sounds
  My purchased the software but I could not seem to get the download to open it popped up as an error on two different computers and resetting doesn’t work either
• SOUND FORGE

  12 answers, most recent on 3/27/2024

  RE: [Solved] SoundForge 17.0.2 crackling
  What do you mean by "do not start at the zero crossing" When editing, it is recommended to have "Options> Snapping> Zero Crossings" enabled to prevent extraneous pops, clicks, glitches for occurring at the edit points. On your kick drum
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  10.6, or 10.0.6 Ah, yes mine says the same, with (Build 9) next to it.I think I disabled the online store pop-up option as well, it's been a while, not sure.Does it happen everytime or once in a while?You could try:Preferences->General
• Audio Cleaning Lab

  5 answers, most recent on 12/29/2023

  RE: Editing Audio and Saving Changes
  Hi @rraud. Thank you! The Sound Forge I'm using is the Audio Cleaning Lab 4 so maybe that's the problem. As for the pop, it's actually the sound of the needle coming off the record. I selected that part of the song and deleted it. CTRL+S appears to
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• SOUND FORGE

  4 answers, most recent on 6/12/2023

  Pops & Clicks every time play is pressed
  Trying to keep SF12 and move to a new CPU, have a Presonus interface, pops and clicks whenever play is pressed, no matter the settings I try in preferences. Is this a reckoning that I must update to the latest version? or is there an advanced
• Movie Studio

  11 answers, most recent on 12/29/2023

  RE: Freezes upon loading
  @emmrecs Hi Jeff. It's confusing. Why then this quote? I only saw Movie Edit Now as an option. I hope I'm in the right place. And I also hope you can still help me with this issue. I launch the app. I get the 'What do you want to do' pop up window.
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I just upgraded to AP11, so maybe hopefully fingers crossed, that won't be a thing anymore :) How is the AP? Issue gone?VMP Couple things still popping up, but mostly ok so far in getting reacquainted. I've had to do the Cntrl+shift thing once
• Movie Studio

  2 answers, most recent on 11/16/2023

  See Transition Opts between image, like Cross Fade/Cut in Timeline?
  I know that I see the Transition Options (crossfade, fade-to-black, cut) pop up occasionally when moving the mouse while in Timeline Mode but I can't always initiate it. Obviously, it is easy from StoryBoard. Is there a technique? Ctrl-Shift-B
• Web Designer

  No answers, created on 6/29/2023

  Pop-up images titles and alt text missing
  Hi MAGIX, I have been struggling to get the image pop-up (under web properties) titles and footers to appear on exporting a website either to HTLM or direct FTP upload. I can get them to appear when I export a single page when exporting as HTML but
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  RE: SF 18 Pro Trial Crashing
  @ItsMeTho In case sfk files get modified during file editing, you might lose the waveform graphics, but maybe this also makes the program unstable, but that's just a guess from me. Makes no sense that the Reliability Monitor isn't showing any
• Movie Studio

  8 answers, most recent on 5/4/2025

  RE: Magix Movie Studio 2024 Suite-no sound in a mp4-file
  @Alfns Hi, Check your audio is on a separate track, you can do this in Settings (click Y on the keyboard) There's a right click on the object timeline, Right click on the object timeline - Object Properties, if your video & audio are on one
• Music Maker

  One answer, on 6/6/2022

  RE: [Solved] AI data not found on Pop Rock - Replay
  It is working now after re-downloading Soundpools: Pop Rock - ReplaySo, please, re-download Soundpools when you, all see "AI data not found error". 😅
• Music Maker

  One answer, on 6/6/2022

  [Solved] AI data not found on Pop Rock - Replay
  Whenever I choose Soundpools: Pop Rock - Replay in AI song maker , it shows error.  
• Music Maker

  4 answers, most recent on 5/31/2022

  [Solved] Keeping getting a Vita 64 not enough ram error.
  Hi, as the title says, I keep getting this error. I'm running 32gb of ram and it says not enough ram and than says I have between 80-85%? Also, i'm having issues accessing the store to purchase stuff. It keeps giving me some sorta error that says
• Video Pro X

  One answer, on 5/20/2022

  RE: [Solved] Installation manager starts on every start
  @christianf7 Hi Assuming you have already installed the additional content listed in the Installations Manager - if not do so, then see this comment on how to disable the Installation Manager pop up - it refers to Movie Edit Pro (MEP), however also
• Music Maker

  2 answers, most recent on 4/21/2022

  [Solved] Can't export MP3 after purchase
  Hey everyone. I have the Music Maker 2022 Plus Edition. I bought the Collection (Feature) More Tracks & Formats. That allowed me to save projects as MP3, AIFF, and FLAC files. I must have saved (at least) six MP3 files and everything seemed to
• Movie Studio

  2 answers, most recent on 4/22/2022

  [Solved] No access to online content?
  Today when I fired up my (Sony) Movie Studio Platinum (v13.0), it offered me an upgrade to Movie Studio Platinum (v2022) which, as I originally bought the application 9 years ago, I figured was 'about time.' That was this morning. Here I am, 10
• Web Designer

  6 answers, most recent on 4/8/2022

  [Solved] favicon
  "How can I make a "Favicon"?" Followed the above recipe and the manual using WD17Prem : perfect. Tried to do the same with WD18ProX but the favicon didn't turn up. Trying to include other than jpg-file (ie png, ico) failed. The only icon popping up
• SOUND FORGE

  2 answers, most recent on 4/5/2022

  [Solved] Downloaded SF Studio 16, but nothing pops up to run the activation
  Can't get any pop up or window to open and run the program? Have Windows 11. To even register or anything no pop up. Shows in download window wizard deal and is installed, but not the sound forge downloads app. Control panel does not show it was
• Web Designer

  3 answers, most recent on 3/24/2022

  [Solved] Update
  wont update correctly to (19)Finally got it (19) installed by clean install, but have annoying pop up WebDesigner.exe - Bad Image But I am running Windows 11After the error, the app will run, however it cannot export, ftp upload, or allow viewing of
• Movie Studio

  4 answers, most recent on 3/13/2022

  [Solved] Start Up Error - unelevated post finished process could not be created
  Hello, I'm on Windows 10 Pro as my O/S and use Movie Edit Pro 2021 Premium and running the update to update to 2022. When I do all the updates and attempt to launch - I get this error popping up as per image - anyone know what this is? I Checked my
• Movie Studio

  11 answers, most recent on 3/14/2022

  RE: [Solved] Movie Edit PRO update error
  @blvigh The final version of MEP 2021 was 20.0.1.80. Any update from now on will be to MEP 2022 if you still have a valid update service. If there are no other suggestions, I would suggest you go to your My Products page on Magix.com (log in first),