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Hi im really desperate. My vegas pro 22 crashes everytime i try to open a project. I remember i used to use vegas pro 20. Then i were stupid enough to get the VEGAS Pro Post 365 subscription which only have given me hell. Since Vegas Pro 22, i

Video Pro X

One answer, on 9/12/2025

RE: [Closed] Move timeline cursor while video is playing

@jake-m7368 Hello Jake, wrong forum, you want the Vegas forum. Link is at the bottom of this page. 👍

Video Pro X

One answer, on 1/30/2025

RE: [Closed] Project média

@michel-plante Hi, sorry you're on the wrong forum, copy & paste your request on the Vegas forum & someone there will help you. https://www.vegascreativesoftware.info/us/vegas-pro-forum/

Video Pro X

2 answers, most recent on 3/12/2025

RE: [Closed] Vegas Pro 22 Upscale

@Sebastian-Biel Hi, you've added the fx to the Output FX (preview window) drag the fx onto the event (Event FX) on the timeline but sorry this is the wrong forum, copy & paste your comment on the Vegas forum to discuss this further

Movie Studio

6 answers, most recent on 11/6/2025

RE: Text-To-Speech Generating Preview/Full Audio stopped working

There are threads on the Vegas forum on both the Hub and text issues. The problem appears to not be Magix's but linked to Microsoft issues with the hosting.

Other products

One answer, on 3/2/2026

[Closed] Vegas Pro 23.0

Hello,On November 22, 2025, I purchased Vegas Pro 23.0. I mentioned earlier that my computer was freezing and that I could manage to use the program. I asked for advice on what to do. At some point, I received an email informing me that the ticket

Video Pro X

4 answers, most recent on 1/10/2025

RE: [Closed] Reduce Frame rate in Pro X 19

@Steven123 Hi, thanks for clarifying that, @browj2's suggestion is referring to VPX (Vide Pro X) & won't work for you, it's a totally different program to Vegas Pro that you have. For Vegas Pro there's a different forum, yo should make a post on

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b Jesse, an email address Magix was using recently for licencing issues was infoservice@magix.net. I don't know if that is still working, but it is worth a try. Provide as many details as you can eg email addresses used, exact program

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@Arie2929 @Tom_Sp Hello welcome I have now brought it to the attention to Magix of said users PayPal payment issues in the Vegas forum and lack of support. Stephen Forum Moderator

Other products

One answer, on 1/4/2026

RE: [Closed] Sony Vegas Pro Error Code 24

@wanya-Jackson Hello, welcome You are in the wrong forum, scroll down to bottom of page and click on vegas forum. This post will be closed. Stephen Forum Moderator

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

Any problems you have with Vegas, you would have to ask about on the Vegas creatives forums and not here which only really covers Magix Movie Studio and Video Pro-X. You may find answers from the users on either forum biased towards the programs

SOUND FORGE

8 answers, most recent on 1/20/2026

RE: Sound Forge 365 activating and registering

@Darlene-Lam You can change the language at the bottom of the page. Then you'll end up here https://www.magix.info/us/support/ There is also an official Vegas support forum at https://www.vegascreativesoftware.info/us/ but usually only Magix

Movie Studio

2 answers, most recent on 8/5/2025

RE: [Closed] Authentication code for Movie Studio 13

@Kevin-Arkin Hi. This is the wrong forum to ask that question as that program version comes under the Vegas forums posts. It's only the later versions (17 onwards) that are dealt with here as the program shifted to a differently based program

Movie Studio

3 answers, most recent on 1/11/2025

RE: [Closed] HEVC in Studio 17

@David-Farmer Hi, can you clarify which program you are asking about? Vegas Movie studio (Movie Studio 17....?) was a scaled-down version of Vegas Pro. It was developed by Sony for its first 13 versions. It was sold in Sony's larger 2016 sale of

Movie Studio

3 answers, most recent on 6/9/2026

RE: Movie Studio Platinum 12.0

@Steve-Davis2595 Hi. All Vegas product questions are now handled at https://forum.borisfx.com/ Basically you have a legacy product now and I doubt there is any support for it. But you can at least ask for ideas at that forum. Ray.

Video Pro X

2 answers, most recent on 12/4/2024

RE: [Closed] I just purchased Sony Vegas 22 code does not work

There is no "Sony" Vegas 22. If you have purchased Vegas 22 from Magix then https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1274081/

Movie Studio

5 answers, most recent on 6/27/2025

RE: [Closed] Can't down load Movie Studio 14

@Jerry-Teplitz @ericlnz This should be posted to the Vegas forums. Ray.

Other products

6 answers, most recent on 12/5/2025

RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio

Thanks for clarifying Does anybody know where the upgrade rules are written? Google AI tells me it is possible to upgrade / crossgrade from Acid Pro to Vegas Pro Suite

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

You could try the unofficial infoservice@magix.net email, but that may not help these days with SF support being turned over to the Vegas team.

Movie Studio

2 answers, most recent on 7/7/2025

RE: [Closed] movie studio 13 cant continue installation get stuck at registration

@amir Sorry but this is a user forum only. No staff here. On the Vegas site you were pointed towards how to log into your Magix account. If you can't do that you need help from either Magix of Vegas Creatives support and send them a support

Movie Studio

One answer, on 3/11/2025

[Closed] Vegas no longer opens

Hi there can you help me? Magix hasn't responded to my support request and it's been 2 weeks. I upgraded to Windows 11 and now my Vegas 17 won't open. I also tried to download a new version of Vegas Pro that says it works with Windows 11 but it

Video Pro X

One answer, on 4/15/2026

[Closed] composite mode is completely stuck on Alpha

Not sure what to do here. It's stuck on Alpha. It was working last week. Now it's not. I've reset. Tried the parent/child composition. Reset the window arrangement. Run as admin. checked the text cursor. No luck. Using Vegas Pro 22. Windows 11.

Video Pro X

One answer, on 7/14/2025

[Closed] Want to update to Sony Vegas 22 - but download it on to a new computer

update download to new computer