• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, .....Magix error message says: "The file format of '... filename.mkv' cannot be read"..... First of all, I'm sorry that you cannot provide the requested MediaInfo file that @CubeAce (Ray) is asking for. The fact that VDL2026 cannot
• Movie Studio

  14 answers, most recent on 3/25/2024

  RE: simple update from version 2023 to 2024! Impossible to do!
  @Betovalle Hi The Brazil website also works for me in both Chrome and Firefox. . . . . I have already cleared the cache of the chrome browser, updated it . . . . Try a different browser eg Firefox. John EB
• Rescue Your Videotapes!

  3 answers, most recent on 7/30/2024

  RE: Error when activating account
  @Bethan Hi Browse to the Magix website (magix.com) and log in to your account, Account icon is top right of the home page using the old email address and password, it does not matter if the email address no longer exists so long as you can remember
• ACID

  10 answers, most recent on 11/29/2023

  RE: Main studio computer died, have v 7.x - can't find serial
  @Jack-Millz Of course, resetting the mail password at Sony won't work for the Magix website.
• Other products

  One answer, on 3/14/2024

  RE: Magix MP3 Deluxe 19
  @DAVID-CHAMBERLAND Hi A patch is unlikely, the program is over 8yrs old and is no longer listed on the Magix website. What is the full error message and , Windows version. John EBForum Moderator
• SOUND FORGE

  One answer, on 7/25/2024

  RE: Sound Forge 17
  @R-Barkley I recommend you use a plugin chainer. Try the following: Plogue Bidule, DDMF Metaplugin, New Sonic Arts Freestyle, Blue Cat Audio Patchwork. Try loading the chainer first, then load the Waves plugins inside the chainer. This way you
• ACID

  One answer, on 11/24/2023

  RE: Serial Number
  @Matthew-Irving Is this message from the website? You enter the serial number in the program.
• Music Maker

  9 answers, most recent on 7/18/2024

  RE: Not working
  Thank you! The program works. There are no hidden dialogs behind the splash screen, just the splash screen and the VST plugin screen. This plugin caused the problem. This is a free plugin: Elektrostudio_DavosynthVSTI_v2.54b. I guess I shouldn't
• Movie Studio

  5 answers, most recent on 7/6/2024

  RE: Movie Studio 2025 Ultimate suite installation issues
  @David-Lewinsohn Hi David and welcome to the user to user forums. This could be a GPU related problem and as the Ryzen 9 3900 does not have it's own GPU. What is the GPU in your system? Make and model number please. Are its drivers up to date? For
• Movie Studio

  One answer, on 5/8/2026

  [Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription
  Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of
• Movie Studio

  14 answers, most recent on 3/25/2024

  RE: simple update from version 2023 to 2024! Impossible to do!
  Hi, Solved! It's Kaspersky's fault, which changed the default between updates and started restricting operations involving website purchases. I've been using it for over 15 years. At this time it benefited from the Vegas Pro website and restricted
• Web Designer

  11 answers, most recent on 3/24/2024

  RE: Language upload problems
  @Ian-Hamilton Hi Is this your sons website on Siteground? If so it is working fine for me. If not, and the site is not a personal/private site, what is the URL? John EBForum Moderator
• Other products

  8 answers, most recent on 2/14/2024

  Independence pro standard... WHERE?!?!?!?
  Okay I've run both installers. Restarted the whole computer. Where the $#@$#@ is it????? Using Acid 11. Brand new Asus vivobook. How do I get in? The documentation / help on this website absolutely stinks.
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @johnebaker @bjtap @Betovalle @me_again @Can-Dive @Bol @Gid @Marc-Goder It appears to be a setting within the website's forums. Go to the blue gear wheel on the main page for video and open it. Proceed to click on the following icons as I haven't
• Movie Studio

  2 answers, most recent on 5/29/2024

  RE: MP4 Codec Needed
  @Roger-Fleming Hi and welcome to the user to user forums. It should still be possible to log into your Magix account on the main website with your old email address if you can still remember it and then change your details from there. If you can't
• Web Designer

  13 answers, most recent on 9/19/2025

  My Magix account
  Please could you check the status of my Magix account? I don't have access to updates and I would like to continue building my websites.
• Xara Designer Pro

  4 answers, most recent on 4/8/2024

  RE: publish
  Xara premium 19 does not allow me to update only the changes made to the document. It always uploads the entire website
• Movie Studio

  16 answers, most recent on 7/17/2024

  RE: MMS 2025 Suite - BCC Boris FX Chroma Key Studio
  @jean-luclami Hi, there's some videos on the Boris website, they're in different hosts so it will look different & there may be some things in the videos that you can't do but the controls in Chroma key Studio will be pretty much the same,
• Samplitude

  2 answers, most recent on 6/28/2024

  mixer faders colors / how to assign or change
  😉 Hello,    Thanks for your great Magic Samplitude Pro X.   Please I would like to know what way I eventually could change the colors of volume faders in the mixer of Magic Samplitude, as in some of your pictures on your website sometime you show
• Music Maker

  17 answers, most recent on 10/1/2024

  RE: [Closed] Why can't I start Music Maker?
  You don't know what you are writing!! hehe...and where does Magix say that Music Maker is a program for creating background music for videos and streaming podcasts? Huh? On the Magic website they write and falsely state that it is a program even for
• Other products

  5 answers, most recent on 9/30/2025

  RE: Independence Pro 3.5
  I still think that there is an issue with HP computers as it has been mentioned here and elsewhere. When I was in contact with Florian at support I went through every iteration to load the samples and removing the software etc…. His suggestion was
• Xara Designer Pro

  3 answers, most recent on 11/7/2023

  RE: Using Xara Designer Pro to create or export to Wordpress.com
  kunt u mij helpen? Mijn website krijg ik niet op mijn telefoon te zien orgelklanken.com
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid Premiere and Avid are generic. But they can "afford" to be. Adobe is stockpiling cash. Everyone knows the product line. Avid is a Hollywood staple. So they don't worry about how their websites look. They can point to the movies done with their
• Music Maker

  6 answers, most recent on 4/25/2024

  RE: equalizer / visualizer
  @playoftheyear Hi . . . a visualizer showing like wavelengths of the Sound going up and down to my song wanted to create that as my video track for a song. Is this possible? . . . There are many 3rd party programs/websites that do what you require,