• Other products

  5 answers, most recent on 1/5/2022

  RE: Video easy Rescue Your Videotapes
  Good day, this is not as simple as getting the cd or downloading this software. This software requires a key. If you purchased this software and hardware then go to your products list with Magix that you bought and there should be your key and the
• Movie Studio

  3 answers, most recent on 9/1/2021

  RE: [Closed] Cancellation
  Please see the Important Posts at the top of this forum. There are 3 that pertain to you that will guide you to the Vegas forum, capitalized and in bold: VEGAS PRO, POST and MOVIE STUDIO users PLEASE READ HERE FIRST. Also, there is no such program
• Web Designer

  One answer, on 8/26/2021

  RE: Can't download any components. Script error... Object expected.
  @Wolfgang-Oehry Hi . . . . Since Magix took over Xara, real support became unavailable, no sending a message to support, and even here, no attaching a screen shot. . . . . Magix and Xara, are 2 independent companies. To attach a screen shot use the
• Music Maker

  13 answers, most recent on 12/2/2021

  How do I add 3rd party VSTs to magix music maker edm edition
  all I can find is an outdated guide from 2019
• Other products

  One answer, on 8/22/2021

  [Closed] What is Vegas Edit?
  I'm a Vegas Movie Studio 17, Vegas Pro 18, and Vegas Pro 19 (the latter 2 via the great recent twofer deal) customer.I don't see Vegas Edit in any category here or anywhere.What is Vegas Edit and why am I getting this?I just received this email
• Music Maker

  9 answers, most recent on 8/13/2021

  RE: Creating your own soundpools
  @Jason-Alls Hi My apologies the link I posted did not take for some reason - the tutorial I referred to is here. HTH John EB
• Movie Studio

  25 answers, most recent on 8/10/2021

  RE: Moving on from MEP 13
  @Reyfox Hi. the Adobe image you added to your post is not for Adobe Premiere, but is for VR system requirements. Look again at the top of that page. Actually, no. Look at the top of the page and use the blue links to get to the correct boxes. What
• Other products

  9 answers, most recent on 8/6/2021

  RE: Customer Support Phone Number...
  @Rhonda-Schmidt Hi . . . . We are a school district and I need info for an upgrade/purchase please . . . . Depending on the product you want enquire about and: it is a Magix product (not the Vegas range) or Movie Studio 18 the only other contact is
• Photostory

  2 answers, most recent on 7/23/2021

  start up guide
  need start up guide
• MAGIX

  55 answers, most recent on 12/15/2021

  RE: [RELEASE] Movie Studio 18
  @tsoilihoi Hi, Other than the tutorials listed by John EB (mine), there are 7 tutorials on the Magix.com site here, explaining how to use MMS. Watch them first. This forum has plenty of help and we have guided at least one user through many
• Movie Studio

  15 answers, most recent on 7/19/2021

  RE: Reinstallation of Movie Edit Pro 2021
  @ericlnz Could you give others a guide to where it might be. Presumably it gets deleted when installation is completed. I believe that comment was directed at me, and sorry, I should have said where my files end up. It does vary sometimes, but the
• Movie Studio

  15 answers, most recent on 7/19/2021

  RE: Reinstallation of Movie Edit Pro 2021
  I locate the update file on the C drive; @LightfireCreative Could you give others a guide to where it might be. Presumably it gets deleted when installation is completed.
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @johnebaker Hi John. Ye,I had never noticed that in VPX. Not all of those options are available in MEP where I had looked at it previously. Have now checked with VPX 11. 👍 While I don't disagree that different systems may well need different
• Movie Studio

  5 answers, most recent on 7/9/2021

  RE: New member
  @Ross-Jackson Welcome to the Magix user to user forums, from a moderator who is nearly 70! Please feel free to post your questions and comments here about Movie Edit Pro, or whichever Magix programme(s) you have. Just one suggestion: if you do have
• Other products

  5 answers, most recent on 7/10/2021

  RE: Can't download photos from Iphone
  @bob-gove Hi . . . . That seems like a lot of work for something that used to be seemless and automatic . . . . Did this use to work with the same iPhone? If so then the issue may be caused by a Windows update/upgrade changing your security
• Xara Designer Pro

  9 answers, most recent on 7/7/2021

  RE: Selection handles
  @Robert-Johnson7648 Hi Moderators are users like yourself, Magix Support staff rarely visit the forums. As this issue is also seen on another device and a reset did not fix it, I would suggest you raise a support ticket - see this guide on how to
• Music Maker

  8 answers, most recent on 7/5/2021

  RE: Your software update deleted all of my previous purchases.
  @talk2robby Hi Sounds like like you did not follow the last 3 instruction in the guide I linked to. Also when searching for the issue use key words only - eg loops missing John EBForum Moderator
• Video Pro X

  One answer, on 7/5/2021

  RE: [Closed] Black Circles after exporting my 360 Videos
  @Grusso42 Hi There are very few users in the forum who work with 360° video, so if any one else has encountered this issue you may be waiting a while for a response. As this is the same question as your previous one here I will close this to prevent
• Music Maker

  8 answers, most recent on 7/5/2021

  RE: Your software update deleted all of my previous purchases.
  @talk2robby Hi . . . . I spent about 45 minutes trying to figure out how to contact support on this. It doesn't exist.  . . . . It does - if you went through the Support link above the main issue in not finding the Support request is due to not
• Movie Studio

  26 answers, most recent on 6/22/2021

  RE: Problems with setting fade duration
  @Basel-Shishani Hi . . . . Is the 'Ask Support' link supposed to get me some other page?! Because it's talking about '2-4 days answer' but is not taking to a page where I can contact support! . . . . From the images you have not continued from the
• Xara Designer Pro

  15 answers, most recent on 6/20/2021

  RE: Software will not install
  @Michael-Fraidenburg Hi In addition to @emmrecs comment, I would advise you to read this guide on navigating the Support system. John EBForum Moderator
• Movie Studio

  23 answers, most recent on 6/14/2021

  RE: plug-ins
  Which one of these goes with my software please? Movie Edit Pro - 2004 - Operating Guide Movie Edit Pro - 15.0 - Operating Guide Movie Edit Pro - 16.0 - Operating Instructions Movie Edit Pro - MX - Operating Guide Movie Edit Pro - 2013 - Operating
• Video Pro X

  One answer, on 6/14/2021

  RE: Activating proDAD Mercalli v5 in Video Pro X 18
  @Niels-Srensen Welcome to the Magix user to user forums, so not a contact for any Magix staff and we do not provide any guide in an email. Do you see Mercalli listed under the Effects tab as available to download? If so, have you actually downloaded
• Video Pro X

  One answer, on 6/14/2021

  Activating proDAD Mercalli v5 in Video Pro X 18
  Hi, I just upgraded my Video Pro X to the latest version (18). Everything works well exept one important thing: I can't unlock proDAD Mercalli v5 suite.I seems like the guide you provide in the email is not adequate. I can't figure out how to get a