• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @johnebaker Hi, If I select these 3 the only one that shows in the Source monitor is the one that's highlighted dark yellow. If i select this image (I suspect it doesn't matter if it's a video or pic) The three videos selected get the Shot Match
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: Can't get Samplitude to recognize my input
  @Jim-Roshelli Hi Assuming the new computer is running Windows 11, check the following setting is turned on:- Contrary to the description this affects all audio inputs to the computer neing available for 'desktop apps'. In addition check the option
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle, @johnebaker Hi Roberto, How strange that John EB can't reproduce your problem. I can do this in Pro X16 version 22.0.1.244. What's going on here?? Greetings,Rob
• Movie Studio

  30 answers, most recent on 3/8/2024

  RE: MMS 2022 Suite, Slideshow Maker
  @Greg123 Hi . . . .  Slideshow maker needs at least 8 tracks in a arranger..." What 8 tracks?  . . . . . Tracks 1 to 8, as @browj2 has commented, all images and video must be on track 1, all other tracks being empty. If there image/videoaudio
• Photostory

  11 answers, most recent on 2/5/2025

  RE: Adding my own music
  @JANET-NICOLAS Photostory says it cannot play them That is because, as John wrote in his reply to you, If the files have DRM (Digital Rights Management) attached then they will only play in Apple apps, ie they cannot be used by any other
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @CubeAce Hi Ray, did you upgrade to the MMS2024 perpetual license or the Annual 365 license? As for the new VPX 16 perpetual license, it looks like it has access to the HUB although more limited than the annual subscription. My question is; with
• Movie Studio

  13 answers, most recent on 12/30/2024

  RE: Movie Sutdio 2025 Suite - Display Color vs Video Area
  @CubeAce Hi RAy . . . . I think the plug-in 'ink outline' which was really meant to make text more defined might work or some form of lined boarder or shadow in those instances would be useful. . . . . I put a black or solid colour image behind the
• Movie Studio

  14 answers, most recent on 10/29/2024

  RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption
  @Apollo89x Hi . . . . footage itself was filmed at around only 8k bitrate . . . . Do a MediaInfo analysis of the ~ 8k bitrate footage - if you see this line in the video section: Frame rate mode                          : Variable This may be the
• Movie Studio

  32 answers, most recent on 7/29/2024

  RE: Deinterlacing-How does Magix do it?
  Hi Al Thanks for the clarification. I also did some testing changing framerate and exporting progressive with and without Interpolation. Without interpolation it looks like duplication of each frame, and with interpolation on, frame/field
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley, @AAProds Hi Rick. Al . . . . you can further reduce the eventual file size by removing the end of "Shane", at the start, and the start of "Jackal", at the end . . . I repeated the tests with the original mts file, removing the above and
• Movie Studio

  13 answers, most recent on 4/28/2023

  RE: [Solved] stretching or shrinking a video track to match length of another track
  @AAProds Hi Al, True. I was just pointing out that it can be done. Also, if there is uneven drift over a long duration (this has happened to me with S8 sound files), Speed can be keyframed. Alternatively, make cuts at scene changes and realign each
• SOUND FORGE

  6 answers, most recent on 5/3/2025

  RE: Personal email address in ENGINEER meta data field !
  @Duncan-Dettmer HI . . . . Its definitely Sound Forge adding this. . . . It is, however this only occurs after the Metadata options in the export dialog have been filled in manually, by default SF export metadata is blank, as shown in the image
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @Reyfox Hi . . . . MMS can edit HEVC 4K 10 bit 4:2:0 . . . . Yes - see image below MMS 2024 . . . . HEVC because on the hardware demands which could compromise timeline editing performance . . . . . It can, depending on what effects are
• Photostory

  4 answers, most recent on 12/12/2025

  RE: Inserting image
  @Tom-Borg Hi, Version 25 is PhotoStory 2026. The tip while dragging 'Press Ctrl for further insert/replace options' is a new feature in 2026. However, I don't see it in Storyboard mode, only timeline. In Storyboard mode, dragging opens up a space
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @johnebaker Hi John EB, You're quite right as is Andy who initially found the issue. I blame old age multi-tasking with too much or not enough coffee, a day after 8-10 inches of snow removal 2h20m. MMS - patch 227 VPX - patch 253 (according to what
• Movie Studio

  One answer, on 4/20/2024

  RE: trial program isn't working
  @Thomas-Walker6247 Hi and welcome to the user to user forums. It looks like Windows defender is blocking the program from loading by stopping it from connecting to the internet to verify it is a legitimate copy of the program. Go to Settings \
• Movie Studio

  51 answers, most recent on 12/14/2024

  RE: How to burn files to BD with menus but without having to re-encode?
  @jak.willis Hi Jak . . . . Would adding sharpness to the video help to make the quality look better? . . . . Maybe, it depends a great deal on the level of detail in the video scenes, and degree of softness. Again you will have to experiment to find
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk Hi To expand on @Gid's comment: Movie Edit Pro 2017 will import the following formats available on the iPhone: AVC/h.264 4K UHD - 8 bit only HEVC/h.265 4K UHD - 8 bit only Note: they are both MP4 files - 'MP4' is a container file format
• Movie Studio

  4 answers, most recent on 12/6/2023

  [Solved] The Proper Method Of Deleting Project Files
  Hi Gang ... We've discussed this before. Just making sure: Do you DELETE an unwanted Project File from the Windows Explorer window (or) from navigation, (whilst having MEP open)? Thank You
• Movie Studio

  5 answers, most recent on 2/26/2024

  RE: Movie Studio 2024 Platinum Red Line and Audio Shadowing
  @RichardDP Hi Richard. A red line across the top of the timeline normally indicates a pre-render. Try placing your [ and ] markers at the beginning and end of that section and then pressing the small downward triangle next to the lightning symbol
• Movie Studio

  14 answers, most recent on 3/25/2024

  RE: simple update from version 2023 to 2024! Impossible to do!
  @Betovalle Hi. Check your browser is not blocking functional cookies as it may be the cause of the buttons not being visible. They can been seen and used from my end in the UK. Ray.  
• Music Maker

  6 answers, most recent on 4/26/2025

  RE: Live Pad Set
  @David-Barselow Hi David . . . . . problem is the everything needed is not loading in the window as they use to when they were working just fine . . . . Do you mean the Live pads look like this on opening? When you select a preset do the pads then
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @Carl-Johansson, @Reyfox Hi Carl, Tony multi-GPU with anti-interface filter enabled = 33 minutesmulti-GPU (hence hardware acceleration) = 7 minutes The Anti-interlace on result is an interesting one, a 470% increase in render time with the filter