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I got a nice survey with good news about Acid from Magix, they are great!It is for the upcoming Acid Pro, hopefully it will be 64 bit, that's what I mainly need as update. If you get the survey too be sure to mention what you need, 64 bit is what I

ACID

13 answers, most recent on 8/29/2022

RE: [Solved] Updates/Plans about Acid Pro?

Scroll down a bit and you'll see my replies on this post:https://www.magix.info/us/forum/new-acid-version--1180110/

Music Maker

17 answers, most recent on 9/18/2019

[Solved] Playback Marker Stopped Moving!!

I may have right clicked something. The red playback marker/line that normally travels along the tracks while playing the song does not move anymore. I can click the top bar and set the marker, and the song will play from where i set it, but it

Photostory

8 answers, most recent on 1/27/2024

RE: Photostory 2024 wont load

@quantock Sorry, I'm completely out of ideas! I did notice you were running the latest version (which I hadn't yet updated to) so I did the update; everything works as it should for me. It can be rather slow at loading, especially at the screen you

Music Maker

16 answers, most recent on 10/3/2025

RE: Plug-ins not working.

@Kaiius The last thing to try is to reset the program settings under the File > Settings menu. In case this also doesn't help I suggest you create a technical support ticket. Click on the SUPPORT link at top of this page and then select your

Movie Studio

4 answers, most recent on 11/8/2023

RE: Nothing shows in TimeLine Mode but does show in StoryBoard Mode

@FF22 FF, you've posted this in the Movie Edit Now section but I think you're using Movie Edit Pro/Movie Studio. First, "optimise the timeline view" by hitting CTRL+F. That will fit your whole movie within the visible timeline, L/R-wise. If that

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

Hi all, @Reyfox Pixelan (I am not familiar with it doing what Vegas AI can, but take your word on it), costs money. And since Vegas AI has already been developed and used for a couple of years, there is no programming effort other than porting it

Video Pro X

27 answers, most recent on 3/3/2024

RE: Export Video as AVI

@Jamil-Taylor, @AAProds Hi . . . .I simply want AVI export to work. This is a feature offered, and I want to use it.. . . . Unfortunately, the issue with the AVI export splitting the AVI file is preventing this and we cannot determine why it is

Movie Studio

9 answers, most recent on 2/26/2024

RE: cannot copy video effects

@Greg123 Hi Greg. I have deliberately not replied to this one before today to see if anyone else was willing to step in first and try with an explanation. I would be surprised if applying the same processing to the end of a long video clip would

Movie Studio

19 answers, most recent on 4/15/2024

RE: filmed a funeral and want to share it with copyright material

folks, i tried all the suggestions and got my error schenes sorted and my video is nearly ready for sharing thanks so much for all your training and guidance however one final request for hep beore i go 😁 i wanted to do this idea on my video

Movie Studio

6 answers, most recent on 12/4/2024

RE: Custom Buttons on BluRay Menus Throw Errors on Menu Encode

@Rajada Hi The error codes you are getting are similar style to those Windows generates, Magix internal error codes are a more specific in where the error is. Searching for the particular error code does bring up many similar error messages which

Music Maker

One answer, on 8/14/2023

RE: Updater Stopped Working - (resulting in program crash)

@3DSownz I found another post where Service_rel_u_x64_vc16.exe crashed. It was solved by contacting support. They sent some files to replace the broken ones. https://www.magix.info/us/forum/update-funktioniert-nicht--1248777/ So please contact

Audio Cleaning Lab

One answer, on 11/30/2023

RE: Error Message

@Ray-Wise Hi, The 101 error is one of several bugs. It doesn't stop anything but working, but it is very annoying. See this thread, right to the end. And watch the video below showing the bugs. Now raise a ticket with Magix and plead with them to

Movie Studio

6 answers, most recent on 8/1/2023

Movie Edit Pro Titles problem

Hi, first time on the forum looking for help. Movie Edit Pro 2022 on Win11 PC. I create a custom title within my timeline that scrolls text from left to right. It works fine, and I then want to use it multiple times during my film to convey

Music Maker

2 answers, most recent on 7/31/2023

RE: The Edit menu function Track/Audio Mixdown no longer works

@NancyHollo You can also try to reset the program settings under the File > Settings menu. You'll need to restore your settings manually after doing this. Maybe make take some notes of all your paths in the program settings. To contact technical

MAGIX

No answers, created on 3/26/2025

[Closed] Patch for Music Maker | version 33.1.1.19

Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to

Music Maker

20 answers, most recent on 1/28/2026

Music Maker update 33.1.1.19

Hi all, Today we have released a program update that brings Music Maker a lot further in terms of functionality and user interface, and also contains some bug fixes. Please find below the official patch notes: Changes in patch 33.1.1.19 compared to

Movie Studio

26 answers, most recent on 1/27/2024

RE: An Error occured during Export

@johnebaker @fishycomics Hi John, Fishs. I missed the images showing the two GPUs. In Windows / Settings / System / Display, scroll to the bottom of that page and select 'Graphics settings. On that page you will see. Hardware accelerated GPU

ACID

16 answers, most recent on 12/5/2023

RE: Missing sound bank for ACID music studio 10.0.

@Andeje With apologies but I have removed the images of your account details from an earlier post you made because you revealed there your serial key. To do this is to risk your software and account being hijacked and rendered unusable, so please

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@David-Fitt For sales support please write to infoservice@magix.net and for technical support please click on the SUPPORT link at top of this page and then select your product. On the next page scroll down until you can click on Contact Support.

Video Pro X

111 answers, most recent on 1/29/2025

RE: Feedback about VIDEO PRO X15

@Felix-Wright I don't think that sending a crash report will do anything. Better open a technical support ticket. Click on the SUPPORT link at top of this page and then select your product. On the next page scroll down until you can click on Contact

Audio Cleaning Lab

6 answers, most recent on 6/27/2023

RE: Volume & Modern EQ

@vincent-mulder Is it possible to talk to an actual human being from MAGIX support, or is that only a dream from the past ? Click on the SUPPORT link at top of this page and then select your product. On the next page scroll down and click on Contact

Movie Studio

84 answers, most recent on 8/5/2024

RE: Linking "videos" or "projects" question

@Eric-Elliott Hi Eric, However, timeline is good for initial editing, I may find working with or putting in transitions easier in storybook mode for me, it depends. No, it's the inverse. Storyboard is ok for initial editing - getting photos and

Music Maker

8 answers, most recent on 6/25/2024

RE: Technical problems in the MIDI editor.

@Former user It is very good if you found a way to reproduce this problem reliably! This bug is a problem for many years now, but for most users it appeared only once and they didn't know why and therefore nobody was able to fix it. I suggest you