• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link. Not the issue - but thank you. From my previous post I
• Music Maker

  One answer, on 11/26/2024

  Start Marker returns to beginning during recording? Music Maker 2024
  Hi everyone, Since my free upgrade to MM 2024 I have nothing but problems. The latest one is that when I am recording audio, I get so far and the yellow bar doesn't keep moving and the start marker returns to the beginning whilst I am recording. I
• Movie Studio

  One answer, on 5/26/2026

  Mixdown showing hardware acceleration deactivated in Movie Studio 2024
  Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  Hi John, Thanks for your patience on this. I really appreciate your help. I have moved the website files into the folder www. I can't see how to post a picture of the file structure into this comment so I'll try to list it below 'Home' with
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I appreciate all the help. I will email them and see if I can't get it resolved.Thank you.
• Samplitude

  5 answers, most recent on 11/29/2022

  [Solved] Recording 48000hz
  I'm trying to record on Samplitude 2022 at 48000 hz. I have no issues on 44100 but at 48000 I start to get glitches. On the wave formation it says, resample HQISRA. Also, after several takes when I stop recording part of the end of the recording
• SOUND FORGE

  4 answers, most recent on 10/21/2023

  [Solved] How to Select Audio in Between Markers in Sound Forge Pro 16 on PC?
  Hello, recently I have upgraded from Sound Forge Pro 14 to Sound Forge Pro 16. I am using the most current version and build (16.1.3 – Build 68) running Windows 10. Up until using SFP 16, I would insert markers on different points of time in a
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Jeff, I thank you very much for your patience, however, I can attach all the emails, but no point. I first requested a refund 5 days ago, sent a follow up, 4 days ago, and another follow up yesterday, I still have not received ANY reply. I emailed
• Music Maker

  2 answers, most recent on 8/26/2023

  [Solved] Unwanted "fan blade" effect / VST3 instrument settings not saving
  Hello! I think I have a rather unique problem in that I cannot find any information on this particular issue.I graduated to Magix Music Maker Premium 2023 back in April.  I'd been using the Premium 2013 version for 10 years and it served me well,
• Movie Studio

  24 answers, most recent on 2/3/2025

  RE: Edited video length
  Thank you for taking the time to explain all of that. I truly appreciate it. I think I will have to break up the long video into several videos but won't be removing anything from it. It's a continuous recording of a family visit where 1 of them has
• Video Pro X

  One answer, on 6/19/2024

  Deleating unused area at start of project
  I added 30 seconds to the start of my project to insert opening elements. I only used 10 seconds and want to delete 18 seconds of the remaining blank area. I highlight the area and click the red X but nothing happens. I have tried everything I can
• Movie Studio

  3 answers, most recent on 1/29/2025

  Assistance Needed with Creating a Photo Slideshow
  Hi, I’ve recently purchased the new version of Movie Studio 2025, and I’m hoping to get some help with creating a photo slideshow. I’ve located the Photo Slideshow Wizard under the "Edit" menu, but I’m unsure how to group or select only the photos
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  Thanks John, I did go and change that setting after you mentioned it, so it all seems to work as is for now. Thanks SP, I'm def not going to do the whole uninstall and reinstall thing again with Magix... been there too many times in past for various
• Movie Studio

  30 answers, most recent on 3/8/2024

  RE: MMS 2022 Suite, Slideshow Maker
  Thank you guys for all your help, I really appreciate it.😊🍷 Slideshow Maker works now perfectly when I expanded timeline to 35 tracks.( although I am still confused what is the difference between Selected Range and Highlighted Range 🙂) There is
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  [Solved] Application not opening suddenly. Error code: 59
  Hello, I have been using this app for a long time and now it doesnt seem to be opening. It is saying: "The programme could not be started... Error code: 59" I have tried deleting and reinstalling the app however the same thing happens. I would
• ACID

  No answers, created on 11/29/2024

  Some paid VSTi instruments do not produce any sound in the midi track.
  Hi, I have Acid 11 Suite and I've mainly been using samples but I want to start to use midi as well but I am having issues with some of the VSTi instruments that I have purchased (Proclethya, Axxess to name a few). They load OK and I can hear sounds
• Movie Studio

  6 answers, most recent on 3/21/2025

  V. 25 - Timeline Disappeared - Movie Studio 2025
  Windows 10. (I posted this here yesterday but I can't find it.) I began this video with the newest update of Movie Studio 2025. I was almost finished editing a short clip. I had just applied slow motion. I probably hit something which I didn't mean
• Movie Studio

  12 answers, most recent on 11/13/2022

  [Solved] Exporting Objects
  Hi, I've split up a video track into separate objects. I'd like to Export the individual objects as separate videos for Youtube and Facebook but can't find this option. Any help would be greatly appreciated. I seem to only find a way to Export the
• Other products

  One answer, on 8/2/2024

  [Closed] Vegas 19 won't run, crashes the computer, blue screen
  Would Vegas 19 run again if I uninstalled it and then re-downloaded (which I did successfully but hadn't uninstalled it yet) and re-installed it? Or is it a known issue resolvable by some other way? My version of Windows has gone up from 10 to
• ACID

  6 answers, most recent on 1/26/2024

  RE: Melodyne
  I appreciate your input. I do not remember the email address that was used to register the Essentials program in DECEMBER 2021. Anyone want to buy the Melodyne upgrade code from essentials to studio for $224? I do not have time for this garbage and
• ACID

  5 answers, most recent on 3/6/2023

  [Solved] Multiple midi tracks in Acid Pro 10
  I am back again with this issue on ACID Pro 10. I insert a midi track,insert a soft synth, and record a clip (using an external midi keyboard) which I then freeze. I insert a second midi track, insert a second soft synth, which produces a second
• SOUND FORGE

  2 answers, most recent on 10/2/2022

  [Solved] Ozone 9 elements not working after update to 16.1?
  Ozone 9 elements fails to load...tried reinstalling, no luck! Any help would be urgently & very much appreciated
• ACID

  One answer, on 10/21/2024

  Where are the loops? Download item on Help menu is greyed out.
  I've used multiple iterations of Acid (Sonic Foundry and Sony) and always appreciated how user friendly it was. I thought I'd check out the free trial of Acid Pro 11, and it seems like that user friendliness and intuitive UI might be a thing of the
• Photostory

  19 answers, most recent on 12/22/2024

  Can't understand advice given by support team
  The support team told me to go to magix-info/us/support/article how-to-keep-your-video-drivers-up to date. However this page said that I was on the wrong page. Also asked me to go to the program settings in Device Options in Photostory. But I cannot