• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  @Storyhub Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge Audio Studio. This is an old version of ASIO4ALL and might be simply incompatible with modern operating
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  @Gid Hi Gid. Transparency is just fine Gid. I took a couple of screen shots before deleting the file. Ray.
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Thanks! Here the same problem occurred (AppHangB1) and it was caused by the audio driver. https://www.magix.info/us/forum/acid-11-quits-responding--1341184/ There are also some other tips like running sfc and DISM via the command
• Music Maker

  9 answers, most recent on 7/18/2024

  Not working
  Hi! I have a problem. I added an external plug-in to the Music Maker program, I wanted to check the plug-in there, but the program froze. Then I restarted the program, but it doesn't start... The plug-in check doesn't run through. I reinstalled the
• Other products

  5 answers, most recent on 2/7/2025

  RE: Independence Pro Premium Suite Being Flagged as Malware
  @christopher-h5120 I don't use Mac but I would guess it's the same as in Windows where the files get quarantined first instead of instantly deleted so you can reinstate them manually afterwards. So, you need to look up how to do this on Mac OS. In
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  @DarkWestern I must admit I had to read John's square brackets comment a couple of times to understand what he was getting at. The process that he described will delete any object in the movie between the Play marker and the ]. That includes the
• SOUND FORGE

  One answer, on 9/13/2025

  problem registering Sound Forge 9.
  I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @Donald-Rivers @GRB I can also confirm that webradio works in my SFACL4 as well but I also note that a lot of stations no longer work for some reason. I think Magix needs to do a general cleanup of their station database or enhance the system so
• Off topic

  One answer, on 1/13/2024

  Deleting Old Posts
  Is there a way to delete old posts? Thanks.  
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas What does "froze" mean? Very slow user interface? Try disabling the Text-Cursor-Indicator in the Windows Accessibility settings. If you can no longer open Music Maker delete the musicmaker.ini file which stores the program settings.
• Movie Studio

  5 answers, most recent on 6/18/2024

  RE: trying to download movies studio2023 platinum
  @k9vet Hi, remove that serial number, you'll prob have to delete the whole comment, this is a public forum not Magix support. @johnebaker
• Movie Studio

  20 answers, most recent on 2/27/2024

  RE: Number of chapter markers
  How do I delete he screenshots??
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @CubeAce Nothing appears. Sending the cash log to Magix does work - or at least it says its been sent, but actually viewing the log by pressing the button doesn't work on my system although I know the log exists. Post note: I deleted the contents of
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  @Eric-Elliott Hi Eric, Please watch my video several times. What do I do to redo an audio track (voice over)? First, let's get the jargon straight. You don't redo an audio track, you simply record again to an audio file. In Movie Studio (MMS),
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Movie Studio

  29 answers, most recent on 7/6/2024

  RE: Magix Movie suite 2024 changes
  @Gid Hi Gid . . . . can delete just the photo or blur it for me . . . . Image has been replaced with redacted version. John EB
• Movie Studio

  No answers, created on 2/3/2026

  Video deluxe 2026 Text to Speech Box not opening
  I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the
• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  @donjen33 Hi Jenny Check in the following location to see if there is an entry for Photostory, if there is delete it C:\Users\your user name\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup John EB
• Off topic

  One answer, on 4/1/2024

  RE: Who do I contact or where do I go to delete my MAGIX account?
  Hi As a 'Former user', it looks like you are doing it already. If you mean delete all your posts and any media you have posted, deleting your account does not remove them, your name is changed to 'Former user', all links to your profile are
• Music Maker

  9 answers, most recent on 7/18/2024

  RE: Not working
  @Peter-Blutbad There might be a hidden dialog box behind the Music Maker splash screen? That's just a speculation from my side. To reset Music Maker please navigate to C:\Users\YourWindowsUsername\AppData\Roaming\MAGIX\mm33\ There you should find
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al, I assume you created a full Registry Backup before you deleted that specific key? If so, have you tried reinstalling that backup? Does that resolve the issue for you? If so, it would seem that Support's advice to @PETER-SMITH1397 is
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter, @CubeAce, @Gid, @emmrecs Hello Lisa, When I get such a problem of crashes and freezes, I always delete the videodeluxe.ini file and the Cache folder first. It is possible that the videodeluxe.ini file has become corrupt, as well as
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter, @CubeAce, @Gid, @emmrecs Hello Lisa, When I get such a problem of crashes and freezes, I always delete the videodeluxe.ini file and the Cache folder first. It is possible that the videodeluxe.ini file has become corrupt, as well as the
• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  RE: Error when publishing website
  I saved the file under another name then deleted the top of one file and bottom of the other.