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  • Video Pro X
    4 answers, most recent on 4/14/2021
    [Closed] Failure to render
    I have created a virtual choir video with approximately 60 video/audio tracks. The timeline has a mixture of MP4 and MOV files. I used the picture in picture effect to create multiple scenes of sized videos that range from 5 to 7 PIP in each scene.
  • Movie Studio
    150 answers, most recent on 4/12/2021
    RE: Graphics Card
    @Steve-McClelland Hi The use of the stock cooler or a better one is up to you - depending on whether you can stand the whine when rendering as it ramps up to full speed. I replaced the stock cooler after about 2 years as the whining became annoying
  • Music Maker
    2 answers, most recent on 4/4/2021
    RE: Ohjelman uusi päivitys kaatuilee ja koko ajan pitää ladata hm......
    Hello John EB, Thankyou for your suggestion comment, appreciated. In relation to the Music Maker 2021 version now on the laptop by Magix doing, the premium rights version has been already paid for previously. It seems that, there is a real software
  • Photostory
    No answers, created on 3/19/2021
    updateddownload stalled and paused
    update service failed downloading due to power failure and now will not proceed on re-starting download
  • SOUND FORGE
    11 answers, most recent on 3/17/2021
    RE: Volume Envelope - Is Process Selection back in SF14?
    Dunno. If anyone finds out I'd be vaguely interested to hear but I'm increasingly giving up Sound Forge, tbh. Most of my work department of around 18 audio designers have as well. We do most things in Reaper now and when we need a wave editor we use
  • Movie Studio
    4 answers, most recent on 3/15/2021
    RE: Two Questions About MEP re: Product Activation and a File Issue
    @jerancampy22 When I did this I first de-registered my copy of MEP at magix and then just reloaded the program from my user account. If you had some previous versions of plugins from previous versions of MEP they may be missing. You also have to
  • Video Pro X
    77 answers, most recent on 3/15/2021
    RE: LAPTOP UP THE CREEK
    My daughter has an older MSI gaming laptop. But the screen is "matte" and isn't a patch on the glorious 4k screens I've been working on of late.Having said that, screen failure is the reason why I need a new laptop.
  • Other products
    5 answers, most recent on 3/1/2021
    RE: Dupliate Photo Removal
    Hi . . . . I need to evaluate a tool for a group of seniors who will work on all sorts of family trees and organizations of thousands of historic photos already spread all over the local computers, but so far, this doesn't seem easy to me, I am not
  • SOUND FORGE
    One answer, on 2/27/2021
    Grovel failed unexpectedly (hr = 0x800106ba)
    Sound Forge Pro 12.1 goes into a loop when scanning for VST. The log reports "Grovel failed unexpectedly (hr = 0x800106ba)". The dll load before the failure is not always the same dll.
  • SOUND FORGE
    13 answers, most recent on 2/26/2021
    RE: RFE: Uninstall.exe
    "Petulant"?! Well ... okay ... so ... failure to communicate is standard for punishment? You've lost me.1) FAS clearly does include an Uninstaller I have C:\Program Files\SOUND FORGE\SOUND FORGE Audio Studio 15.0 open in Explorer just now. I see
  • ACID
    4 answers, most recent on 2/24/2021
    Acid Pro installation fail
    shellexecuteex failed. Details:Class not registered (system:-2147221164) Path:"C:\Users\-----\AppData\Local\Temp\mgxtc3fmpb7\MxDownloadManager.exe" I disabled Norton and tried again. Failure. went to the described path. Temp\mgxtc3fmpb7 is not a
  • Rescue Your Videotapes!
    6 answers, most recent on 4/17/2021
    RE: not recognising the usb
    Sara, I had a recent problem with the Win10 USB drivers for the black capture device which I managed to resolve by using the driver from the ‘premium’ device download. Details are at the end of the earlier post topic entitled ‘Conexant Polaris
  • Movie Studio
    33 answers, most recent on 2/24/2021
    RE: VDL 2021: Impossible to create a Blu-ray AC3 STEREO: error message
    @Eric C Hi Eric. There is no need for raid if the disks are in storage. I always have two copies of finished material on site and one copy off site at my sons' house. He has his off site backups with me. I have two 1TB internal drives for current
  • Movie Studio
    33 answers, most recent on 2/24/2021
    RE: VDL 2021: Impossible to create a Blu-ray AC3 STEREO: error message
    @Eric C Hi Eric. There is no need for raid if the disks are in storage. I always have two copies of finished material on site and one copy off site at my sons' house. He has his off site backups with me. I have two 1TB internal drives for current
  • Movie Studio
    12 answers, most recent on 3/12/2021
    RE: MAGIX Video deluxe Plus(19.0.2.58) instable, crashes
    @mha Hi . . . . No failures running at 175F for minutes. MEP usually runs the CPU at lower utilization. Openhwmonitor says both cores are running peak around 160F. . . . The processor temp, of 71°C (160°F) with MEP could be OK, however at 80+°C it
  • Movie Studio
    12 answers, most recent on 3/12/2021
    RE: MAGIX Video deluxe Plus(19.0.2.58) instable, crashes
    @mha Hi Thanks for the information, I did forget to ask if there are any effects eg sharpening, colour adjustments etc . Free space appears to be OK,. . . . . Memory consumption as per task manger is usually between 500 to 800MB . . . . Is this
  • SOUND FORGE
    6 answers, most recent on 2/20/2021
    RE: Can't reinstall Sound Forge Audio Studio 10.0
    Just to add to emmrecs very important advice, some scam websites sell 'stolen' software products with genuine serial numbers to multiple customers who get sucked in by the old 'too-good-to-be-true' low price. When the scammed purchaser goes to
  • Web Designer
    5 answers, most recent on 2/5/2021
    RE: I have bought this product 3 times,3 downloads, three failures.
    My reply - Specs see upload, Antivirus is Avast Supreme. The actual failure is Magix Installation manager. When installing, I receive a message to either abort, retry or ignore. Can't move from here unless I pay to continue or abort. Hence the three
  • Web Designer
    5 answers, most recent on 2/5/2021
    RE: I have bought this product 3 times,3 downloads, three failures.
    @Nicholas-Lee Hi What is you computer specification? See this topic for details required. Which Antivirus software are you using? What was the actual 'failure'? John EBForum Moderator
  • SOUND FORGE
    7 answers, most recent on 2/7/2021
    RE: Not able to install
    I changed the default browser to MS Edge. Same issue. I don't understand why the install window disappears within 5 seconds after the install starts. The failure message comes few minutes later. Is it doing something in the background? Never seen
  • Web Designer
    5 answers, most recent on 2/5/2021
    I have bought this product 3 times,3 downloads, three failures.
    Serial Numbers removed by Moderator This s/w has let me and my clients down. I have lost too many customers. Help please asap.   Nick Lee.  
  • Off topic
    One answer, on 2/2/2021
    [Closed] A reminder to Magix about the promises made in their mission statement
    I am a long, long time customer of Movie and Audio Studio... This is the second time, in a year that I was offered a discounted price on a current upgrade and within two weeks the new version was released. This is the second time that a campaign
  • Movie Studio
    15 answers, most recent on 2/7/2021
    RE: Program crashes
    @johnebaker @john-e @john-e Hi John-e. What I failed to notice and John picked up on is it isn't a missing file but information that the instruction is not being carried out due to some problem within the machine. Looking up Exception 0xc0000005 "
  • Movie Studio
    15 answers, most recent on 2/3/2021
    RE: Reinstallation
    @rminer Uninstall and reinstall is the only method to use to move any app from one drive to another. But the default locations for certain parts of the program, like transitions, is drive C:\ and moving them is not advisable since any update of the
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