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I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally

Music Maker

3 answers, most recent on 6/17/2024

[Solved] Problem with purchased sound pools

when I go to the Store in music maker it shows I purchased 3 soundpools (SEE IMAGE ATTACHED) (commercial license)but in loops they are greyed out and says no loops?? A. How to fix this? B.Why does this happen? Note: Not happening on all of the ones

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: [Solved] Sound Forge 17 not loading on Windows 11

Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the

Movie Studio

8 answers, most recent on 12/27/2025

[Solved] Error while downloading covers from the store ...

My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please

ACID

2 answers, most recent on 9/1/2025

[Solved] Zukunft von Acid

Liebes Magix-Team!Nachdem nun wichtige DAWs an Boris abgegeben wurden, würde mich interessieren, wie es um die Zukunft der ACID-Produktfamilie bestellt ist. Ihr habt euch ja von den hochwertigen Programmen getrennt und scheint euch auf

Video Pro X

22 answers, most recent on 5/10/2025

[Solved] Crash Log does not open

Oddly, when I crash VPX and restart it, the Crash Log window pops up where you can view the log and/or send it to Magix Support. For some reason, clicking on the display button doesn't open anything. A crash log has been created, and I can find it

Samplitude

2 answers, most recent on 7/21/2025

[Solved] Soundcard Options

I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or

Movie Studio

2 answers, most recent on 5/27/2024

RE: [Solved] how to use Prodad Vita scene

@fergie Hi Once you have redeemed the Vitascene coupon the Vitascene download option shown below should appear in the program Copy the serial number, also make a note of it for future reference in case you need to re-activate again after a

Music Maker

7 answers, most recent on 6/13/2024

[Solved] I keep getting error message "audio engine inactive " from VST plugin.

Hi, I use Magix Music Maker 24 Premium and have Superior Drummer 3 installed as VST plugin. It always worked fine, until I updated MM. Now there is no sound from the plugin and the message "audio engine inactive check your audio device" pops up in

ACID

3 answers, most recent on 8/27/2024

RE: [Solved] Acid Pro 11 won't open AutoTune 11

@paulyuk6 I suggest you try a plugin chainer like DDMF Metaplugin, Plogue Bidule or Waves Studio Rack to load plugins that don't work with Acid Pro 11. I installed Waves Studio Rack (they now call it Studioverse) loaded it up in Acid Pro 11 and I

Movie Studio

30 answers, most recent on 8/9/2024

RE: [Solved] Copyright Claim

@Carolly Hi . . . . Are "daredo GmBH" . . . . legitimate enforcers of Magix copyright? . . . . No. They are one of the many Media Distribution companies that 'distribute and offer copyright protection for media creators. Loudly were/are part of the

SOUND FORGE

4 answers, most recent on 10/30/2024

RE: [Solved] SF 17 AS does not open after installation

@whatUneed Try the following: I think the DLL file can be found in the directory C:\Program Flies\Common Files\MAGIX Services\System\ Rename the file to something different, restart the computer (please select the Restart option and not the Shut

ACID

3 answers, most recent on 8/30/2025

RE: [Solved] Acid Music Studio 10 - Cannot Register on New PC

I tried registering again and noticed this time that the window said I had 26 days, so it's definitely counting down from 30 days. I did some more reading here in the forum and found that I could go to my Magix account and download a copy of the

Music Maker

4 answers, most recent on 12/27/2023

RE: [Solved] No MIDI object selected to edit

@SPow I see multiple problems in your screenshot. Firstly, the yellow loop bar at the top is collapsed into a single point. You can expand it again by clicking on the looking glass icon in the bottom right corner of the arranger window and switching

Audio Cleaning Lab

5 answers, most recent on 12/13/2023

[Solved] Split tracks and fade in/out

I'm new to ACL 4 having used Audacity for so long. What I could do in Audacity in 2 minutes is taking me a lot longer in ACL. If I record side A of a record and there are 6 tracks, I would like to apply fade in and out on each track. Especially for

Movie Studio

27 answers, most recent on 8/1/2024

RE: [Solved] No Longer Able to Render Project

I think I have solved the problem. The video is rendering so I will know in an hour or so for sure. I didn't think it was the files or the frame rate, etc. The problem was much simpler that that....it was my CPU usuage. I noticed the CPU usuage at

Music Maker

5 answers, most recent on 6/25/2024

RE: [Solved] Magix 2025 Upgrade Issues

@Zachary-Cannon-Bryant Did you download and install the new version or did you only enter the serial number in Music Maker 2024? I'm pretty sure the new version is a separate software.

Photostory

5 answers, most recent on 9/25/2024

[Solved] Editing length of Dynamic Title

Hi, how do I lengthen a dynamic title from 6s to 8s? It seems as if dragging the edge of the title in the timeline would make sense but that does not work. Any thoughts? p.s. I am using PhotoStory 2025

Movie Studio

3 answers, most recent on 6/30/2025

RE: [Solved] Movie Studio (Video Deluxe) vs Video Pro-X

Thank you for the detailed explanation. I have downloaded the trial version of VPX and compared it to MS Studio 2025 and VD 2026 trial and I found it be very similar, but I decided to go for VD 2026 Ultimate instead, because I don't create videos

Movie Studio

3 answers, most recent on 9/5/2025

[Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error

My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through

Samplitude

One answer, on 4/4/2024

[Solved] Does Pro X1 support ARA plug-in format for Spectral Layers Pro?

Once I confirm here https://forums.steinberg.net/c/spectralayers/12 that Spectral Layers Pro (SLP) plug-in can repair my mono and stereo files, I would like to use it with Samplitude. Long ago I was gifted Pro X1, which I've enjoyed using primarily

Music Maker

3 answers, most recent on 9/2/2024

[Solved] Copying and Loading Soundpools Problem

I have Magix Musicmaker Premuim 2023 running on a new Windows 11 PC. I reloaded the program from CD to my new computer so it didn't find all my soundpools. I copied my old soundpools to a DVD and from there used "add new soundpools" to get them to

Music Maker

2 answers, most recent on 2/19/2024

[Solved] Royality free or not ?

Hello, I just acquire the Magix Music Maker 2024 and i have a question about those 6 soundpool you have from the Free version, I dont saw them in https://producerplanet.com/ in my product and in the store its like i dont own them, so witch licence i

Movie Studio

12 answers, most recent on 11/15/2025

RE: [Solved] Speech to text

@JRH Hi, You'd think they'd include a few free minutes with the download to get you started and tell you you need to buy more and provide a link. I don't understand. All 3 versions of VDL2026 have TTS characters and STT time included. The minimum is