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@spuddy13 To answer your question, you can have two copies activated at any one time. I doubt whether you would actually need 2023 installed first, on your new machine, before you upgrade to 2024. I suggest giving it a go, when activating, either

Movie Studio

One answer, on 2/7/2025

RE: DVD Media/Disks

@AAProds Hi Al, Thanks for this link. The post confirms what I have found over a number of years; Ritek blank discs are certainly the least "problematic" of various ones I have tried! I have very rarely had a burn failure with any of their

Samplitude

40 answers, most recent on 4/15/2025

RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?

@gregory-battaglia You can download Samplitude from here https://www.magix.com/int/support/pro-audio-downloads/ and try it on your system. That's where I can find and download my old copy of Pro X? But if for some reason I can't download it or won't

Video Pro X

18 answers, most recent on 6/29/2025

RE: Magix Capture - Standalone program

@CubeAce @Gid Thanks for your feedback. @Gid because you don't play games, I investigated further and resolved my issue. The error had nothing to do with games but the settings on my Lenovo Legion laptop. There are a number of Hybrid GPU settings on

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Hi, I doubt that you received such an email from Magix. I have never heard of Magix threatening anyone with legal action. They can simply disable your software by blocking the activation code. It is probably a scammer. I recently got

Movie Studio

43 answers, most recent on 7/18/2024

RE: Can not trim or delete portions of audio

@Eric-Elliott I wonder if I can make the timeline itself just a little bigger? Maybe there is something in settings? I agree, the 20-something nerds with good eyes don't have a problem but us oldies have to peer at the screen closely to see

Music Maker

No answers, created on 11/30/2023

Not accepting serial numbers

Just purchased Music Maker ultimate 2024. and been trying to enter serial numbers for add ons such as isotope and included soundpools but every time i sign in and enter serial numbers it says invalid serial number need help downloading included add

Music Maker

2 answers, most recent on 3/15/2026

RE: I installed Music Maker 2014 in new computer.

@TERRY-BEACH Hi Error code -10 means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers

Photostory

4 answers, most recent on 1/29/2025

RE: Storyboard Problem in Photostory deluxe 2025

@robert-d8452 Hi The freeze and closing Photostory using Task Manager has probably corrupted the project file. You may find there are some backup files of the project in the same folder where the project was saved, they will have _BAKn.MP_ after the

Video Pro X

16 answers, most recent on 3/27/2025

[Solved] VPX16 Shot Match - How to (Help?!)

Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Thanks for the additional information. I uninstalled the Video Pro 15 app How, exactly, did you do this? I ask because, if you used only the default Windows Uninstaller that will not have removed everything associated with the

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

Next, we use the Mixer. The mixer shows track numbers, obviously linked to the timeline track number. The mixer works left to right. The audio for the background, which anyone who used a DAW, like Samplitude, would expect to be on the first strip -

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

@clement5 When exporting a standard 720x480 NTSC video with 4:3 aspect ratio, the result is a letterboxed video Once you've opened it for editing, the "NTSC" becomes irrelevant. It's just a set of numbers. I get no black bars on any edge when

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

@Former user I said that the timeline/tracks is like a spreadsheet. That is an analogy. You do not build your spreadsheets from the bottom up. What I show on the spreadsheet is pretty much identical to the image VPX timeline. 1 is the lowest number

Movie Studio

6 answers, most recent on 6/26/2024

RE: Movie Studio Pro 2025 Trial Version won't open

I just ordered Movie Studio Platinum 2025, thinking that if I buy a serial number, it would fix the problem, but it hasn't. I paid and registered the program, but still can't open it on my computer. When I click on the icon for Magix Movie Studio,

Movie Studio

27 answers, most recent on 11/18/2024

RE: Where'd the track options go?

@Calendyr Hi. How you want the program to behave is set in the Program Settings set of menus under File/ Settings / Program. A track is a track. It can contain anything you place on it from a still image to an audio clip or a video. A video file

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

Here we go again. @Hansy One of the great things about MMS/VPX is that one can put anything on any track. I want my audio with my video, not somewhere else. What you are showing would destroy a good thing. Just because another nle shows this way

Video Pro X

11 answers, most recent on 12/30/2024

RE: Coming from Movie Studio Platinum 15

@Johan_Hackman Hi, basically you haven't upgraded you've bought a completely different program. Read the first few comments in this link https://www.magix.info/us/forum/where-d-the-track-options-go--1342723/. Same applies for Magix Movie Studio

SOUND FORGE

One answer, on 2/4/2024

NEED ID NUMBER FOR MY RECENT ADQUISITION

ON JANUARY 8 I UPDATED SOUND FORGE TO 17 BUT I CHANGED MY HARDISK TO A NEW ONE. THEN I DON'T HAVE SERIAL NUMBER TO ACTIVATE MY SOUND FORGE 17. PLEASE HELP ME. IS THE SAME DESKTOP BUT WITH A NEW HARDISK.

Video Easy

One answer, on 4/17/2024

Error activating Magix Video Easy it keeping asking for serial number

Hi there, I needed to reinstall Magix video easy on a computer, we have the correct serial number, first time it asks for the serial number and after validation it's says ''the program has been successfully activated'' but this does not save the

Photostory

One answer, on 7/14/2024

RE: download problems

@Al-Schulzetenberg Hi Please not e this is a public forum, not Magix Support. Never post serial numbers, order numbers, Support tickets or other personal details in the forum. . . . . Photostory on my MacBook Air Laptop . . . . Did you check the

Other products

6 answers, most recent on 11/11/2025

I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link

I had been receiving a number of offers over the past months for special upgrade pricing to Video Deluxe 2026. I already owned Movie Studio (purchased in 2023). It's my understanding that Movie Studio became Video Deluxe at some point and after

Photostory

2 answers, most recent on 12/4/2025

RE: Not getting support only getting Ai

@cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support

Other products

One answer, on 2/14/2025

licenses for independence after hardware change

I have an old Mac Pro with Independence on it. After a bad crash the hardware has changed and now all my independence library is returned to demo. I have all the serial numbers in my account but I do not know how to reissue these. When I click