• Other products

  4 answers, most recent on 5/2/2022

  How do I put my payment card information?
  Hey. I can't change my debit card information. The program is asking for a phone number and has the wrong country code ready in front. Should be the Finnish number. How do I put my payment card information?
• Movie Studio

  One answer, on 4/21/2022

  RE: magix content
  @Richard-Steelman Welcome to the Magix user to user forums. Have you bought the subscription version of the program? Magix Content is only available to subscribers and not to those who choose the single payment option, sorry. HTH JeffForum Moderator
• Other products

  One answer, on 4/14/2022

  [Closed] Cancel subscription
  How do I cancel my monthly subscription to Sony vegas pro? All i see when I go into my contracts is the option to change my payment method.
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  @CubeAce Hi Ray Sorry for jumping to the wrong conclusion about VPX11 and VPX12 coexisting on your machine. ....it is possible to export to Dolby Digital 5.1 surround sound, again via the main concept encoder. It is also possible to export in my
• Video Pro X

  3 answers, most recent on 4/10/2022

  RE: [Closed] ااا
  @mansour-mohsen Hello, Welcome email infoservice@magix.net and tell them you wish to cancel your subscription. Cancellation will take effect exactly one month from the date on which Magix receive your email. If another payment becomes due between
• Movie Studio

  2 answers, most recent on 4/5/2022

  RE: About MOVIE EDIT PRO MX 11.0.0.38 year 2011
  @Siamak-Molaie Welcome to the Magix user to user forums. MEP MX is now very old and does not run successfully, if at all, under Win 10. You should be eligible to update to the latest version (now called) Movie Studio 2022. You can find the full
• Movie Studio

  14 answers, most recent on 3/24/2022

  RE: Difference between Magix Movie Studio 15.0 and Magix Studio 2022?
  The site is confusing when you have '12 months / annual payment' next to 'New purchase'. Is the 'New purchase' priced at an annual payment of $69.99? Therefore, subscription? Or is 'New purchase' a single payment of $69.99, no subscription? And then
• Photostory

  2 answers, most recent on 3/22/2022

  Unable to update to 21.0.2.115
  I have purchased a 12 month update service for Photostory DeLuxe 2022. When I try to update I am taken to the payment for the update which I have already done. It keeps going round and round. I am also unable to find where I can lodge a request for
• Movie Studio

  35 answers, most recent on 1/24/2024

  RE: Reorder Audio/video tracks in Moview Studio 2022 Suite?
  @ericlnz You will get the firms that offer both but normally a set hourly rate for filming plus travel expenses, Formats, variations and lengths agreed upon and then editing time at an hourly rate and then duplication fees etc or a one off payment
• Xara Designer Pro

  2 answers, most recent on 3/16/2022

  RE: Upgrade off finishing 24th March
  @JohnnyRadar Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, should never be posted to a public forum like this one. My understanding of your question is that, to qualify
• ACID

  6 answers, most recent on 3/16/2022

  RE: I'm Unable to Upgrade My Trial Version of Acid Pro 10
  Help! The sale ends at midnight tonight! My payment remains in limbo!
• Movie Studio

  20 answers, most recent on 3/14/2022

  RE: Movie Edit Pro vs Premiere Elements
  Premiere Elements has one intriguing feature - Elements Organizer - powered by Adobe Sensei. On this page, scroll down to Effortless Organization and watch the video beside Organize Automatically. Just import your photos and videos into the Elements
• Web Designer

  No answers, created on 2/23/2022

  Website M failed to send confirmation email
  When attempting to register my free domain name (available), and using my coupon code - all was well and the payment section correctly showed £0, but upon getting the instruction that a "confirmation email (activation) had been sent, no such email
• Off topic

  One answer, on 2/22/2022

  Making payment method change
  The knucklehead Geniuses at Magic's don't even give an easy way to make a payment method change on their website. Somebody tell me how I can do this.
• Movie Studio

  2 answers, most recent on 2/19/2022

  RE: [Closed] 1 month subscription
  @DAnny7 These are user to user forums, so no-one here can tell you why you were charged for a second month. However, I know that Magix will automatically charge you for each subsequent month if you do not cancel the subscription, normally at least
• Movie Studio

  2 answers, most recent on 2/19/2022

  RE: [Closed] 1 month subscription
  @DAnny7 Hi, you're on the forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/ but if you subscribed to a monthly contract, each month it will take the payment unless you cancelit before the end of the month.,
• SOUND FORGE

  4 answers, most recent on 2/5/2022

  Where is my registration code
  I WANT MY REGISTRATION CODE NOW PLEASE OR I WILL CANCEL PAYPAL PAYMENT
• Other products

  One answer, on 2/3/2022

  Please cancel your automatic payment
  i didnt use this products, but i already paid unwanted money. please refund this. thank you.
• ACID

  One answer, on 1/23/2022

  RE: Questions about upgrade offer
  @Damon-Snoeyenbos Usually you can only buy the upgrade if you already have a version of ACID registered to your account. If no version is found you cannot proceed with the payment process. I don't think it will work with the demo version.
• Xara Designer Pro

  20 answers, most recent on 2/12/2022

  RE: refund required due to false promotion of cost.
  Hello Stephen Thank you for your quick response I order it from Magix. See the attached receipt I received after the fact. What is not shown is the ordering process that did not say it was in USD or were there options to change to AUST and AUD I am
• Music Maker

  One answer, on 1/20/2022

  Payment
  Hello, My card information got stolen awhile ago, and I am looking to change my payment information. I was wondering how to go about this process.
• SOUND FORGE

  2 answers, most recent on 1/18/2022

  I´m trying to buy one of your produts (Sound Forge -15)
  I´m trying to buy one of your produts (Sound Forge -15) but the payment is not accepted. I tryed 3 kinds of payment and nothing.
• Music Maker

  6 answers, most recent on 1/14/2022

  RE: CUSTOMER SUPPORT
  Make sure you are logged into your Magix account. Then: https://www.magix.info/us/support/ Choose music maker https://www.magix.info/us/support/music-maker--8/ Bottom right hand corner "Contact
• Movie Studio

  11 answers, most recent on 6/16/2022

  RE: HEVC doesn't work
  @Lorenozuchitor-Ignez Hi. If this is the first activation of the codec it should have worked. However if you uninstall the program and reinstall it you will need a new activation code. If you write to Magix with your original purchase order