• Music Maker

  4 answers, most recent on 7/5/2023

  RE: [Solved] MMM 2024, is it "locked" to 44.1kHz sample rate?
  @emmrecs Hi Jeff Is the default sound card in your PC, and the project settings set to 48 kHz samplerate ? John EB
• SOUND FORGE

  One answer, on 4/20/2026

  SFP 18 b21: Waves plug-ins have started crashing SFP
  I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  ok thers a whole lot going on here. deleting registries is never a good thing. sounds like your just jumping down a huge empty rabbit whole with all this research of likely problems or causes? All that you mentioned doing, its more like, just reset
• Movie Studio

  7 answers, most recent on 11/15/2023

  [Solved] New purchase is crashing
  I've just bought Movie Studio 2024 Platinum and it crashed when I open it. I have a version of Movie Studio 14 Platinum on my PC, which I can't uninstall, and has the error "The is a problem with this Windows Installer package. A DLL required for
• Web Designer

  7 answers, most recent on 10/29/2024

  RE: Activation of 2nd device
  Good day, I have upgraded to a new PC but my installation does not work! Can you please assist: Serial number: P3-Removed by Moderator
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Hi, right click on the taskbar at the bottom of the screen - Taskmanager, that will tell you if you're using up all your RAM (Memory) this can clog up your PC's ability to work, maybe your CPU or GPU is working overtime.. Sometimes
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Got it thanks, Is it supposed to do something? If not export as png from photoshop. PS I have no problem with that file, my PC isn't comparable but if there's a problem with a file or the software it still shows,. So others will
• Music Maker

  One answer, on 3/30/2024

  Using my purchase on different PCs
  I purchased Magix Music Maker and I am wondering if I can use my license on more than one PC. Some software companies alloy you to use your license on multiple devices BUT only ONE PC can use the software at any given time. Example: If I want to
• Movie Studio

  7 answers, most recent on 2/1/2025

  RE: Upon exporting all of my ZOOMS are black on playback
  @FF22 Ok, thanks, like I say I tried several times to try & replicate this, at least once like you mentioned.. The only thing I can think of is your PC, both your CPU & GPU are 10yrs old & your GPU only has 2GB of memory.
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Actually, correction. I used SF18 to edit the WAVs, but with the new batch converter being terrible, I used SF14's Batch Converter to create the MP3s. Looking into it, this means I used the LAME encoder. Interestingly, I was getting the same results
• SOUND FORGE

  2 answers, most recent on 5/23/2024

  Transferring software to new pc
  I have a new pc and was downloading Sony Sound Forge Pro 14. I used my existing key but it's reflecting this is a trial which should not be. How do I correct this issue?
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  Dear friends, Thanks for further comments. I have just tried to post at the Vegas Pro forum. Reyfox. My settings when I tried to export. I hardly remember. The result was an .m2v file with 30 Mbps. CubeAce. Vegas having more possibilities to confuse
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Bol Hi Rob It is strange indeed, over the years I have come to the conclusion that subtle hardware and more likely Windows differences can make or break whether i can reproduce issues, I think this may be the case here. I tested on my laptop,
• ACID

  18 answers, most recent on 8/25/2024

  RE: Acid Pro 10 VST scan error message
  Hi! Nope. That doesn't work. You guys can test this on Jumper EZbox-N100 Mini pc. It's random. Sometimes it doesn't happen at all. I think on this pc it has something to do with serial numbers and model Default String. I have to restart the program
• Movie Studio

  19 answers, most recent on 10/1/2023

  [Solved] Cartoon R Plus effects
  Movie Studio 2023 version 22.0.2.172 Cartoon R Plus effects cause the PC to crash every time I use the burn Blu-ray disc process. The crash occurs at the point in the video that the cartoon R Plus special effect is situated. By moving the position
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  @me_again Hi Andy The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. Login with the new account and try NV again. John EB
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  I edit and render 4K. Rarely if ever anything with a lower resolution since I edit what I shoot. So I really can not comment on editing/rendering in 1080 or lower. I guess there isn't much difference between your computers in the lower resolution is
• SOUND FORGE

  10 answers, most recent on 2/17/2025

  RE: Can SF 7 be uninstalled and reinstalled?
  Update: I checked again and found the download option. I downloaded SF7 again, no problem. But "Sony" still asks for registration, which will not work. This is the same result I got when I reinstalled/repaired SF7 from the original upgrade file I
• Photostory

  3 answers, most recent on 10/17/2023

  [Solved] After upgrade was installed I got an error message
  I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
• Music Maker

  3 answers, most recent on 4/5/2024

  [Solved] Upgraded monitor, same PC.. Resolution issue, some help, please
  Got a 4k monitor and had to reinstall new version of Music Maker due to updates. and I get a message every time I start up the program: "The program cannot be displayed correctly. please increase the screen resolution or decrease the display zoom.
• Other products

  2 answers, most recent on 3/27/2025

  RE: Installing Independence Pro on M1 Mac
  Hi John thanks very much for your reply. That's a shame, I really liked the Independence samples. I think I will dust off an old windows machine rather than trying Parallels - that sounds like it might take me down a rabbit hole. I guess I'll have
• Photostory

  One answer, on 3/18/2025

  Hangs, does not ever complete
  trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error
• Video Pro X

  10 answers, most recent on 8/23/2024

  RE: Windows O.S. will be upgraded in late 2025
  @robbiedaug I have read that the new 2025 Windows may cause some problems if the PC it is installed on is an older 'model' CPU. I bought this PC in the summer of 2016 and i am kind of wondering if this PC's CPU will be compatible with the new
• SOUND FORGE

  2 answers, most recent on 10/3/2024

  New install takes 20 minutes to open program
  When I start SF 18 I have to wait 20 minutes before it is fully open to use on my Windows 11 pc.