Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi Andy One thing I have not tested is if the auto backup timer gets reset every time you save manually. Which, if done regularly at intervals less than the time interval between the auto backups, may account why there are no _BAK0.MV_ files. Have

Xara Designer Pro

10 answers, most recent on 5/28/2025

RE: Will not publish my webpage

@Brian-Koncher Hi Assuming you are uploading to Xara hosting, it is online for me at this time. John EB

Music Maker

2 answers, most recent on 8/4/2023

[Solved] Grid snapping samples issue

Hello The update of the 3rd August to 32.0.1.8 is now giving issues when adding samples to the grid. They are all offsetting by 1/4 of a bar to the 1/4 before the point to place. Every time when adding a new sample, or a copy/paste. This is highly

SOUND FORGE

3 answers, most recent on 10/18/2023

[Solved] plugin is automatically showing last saved preset

I'm an old Sound Forge 12 user, this was not a behavior in that version... I use a plugin, creating a preset. The next audio file I use the plugin on, it automatically brings up that last saved preset. I would prefer it go back to default every

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

I too received the email with the name change to Video Deluxe. This should have been done a long time ago. I wonder what will happen to VPX now.

Music Maker

3 answers, most recent on 4/4/2026

RE: Disable VST plugin scanning??

@ray-r Hi . . . . Is it possible to disable VST plugin scanning . . . No. Many programs, eg Cubase, Reaper etc, that use VST's rescan on startup, some, such as Musc Maker display a small info message while the scan is in progress. An 'extended'

SOUND FORGE

16 answers, most recent on 8/9/2023

[Solved] Sound Forge 17 S# not working for POST 365 acc.

Still waiting on MAGIX to reply on this nonsense. In the mean time lets try my luck here.MAGIX upgraded SF16 to 17. Well that has crewed up my SF S#. It won't let me register.POST 365 accounts have SF included. I have a SF S#.. ok? I'm not using the

Music Maker

4 answers, most recent on 1/14/2024

[Solved] From Beginning Despite "Spacebar Stops At Current Playback" Checked

I just got Magic Music Maker Premium and am super excited to start off on my music journey. Only pain that I'm having is, despite having "spacebar stops at current playback" and even moving the playback around (and reinstalling the software numerous

Video Pro X

10 answers, most recent on 12/5/2025

RE: Video Pro X 11 Crashes Every 5 Minutes

@johnebaker Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing

SOUND FORGE

8 answers, most recent on 4/21/2026

Play head disappearing in SF18 Pro

Occasionally, when I launch SF 18 Pro, the play head disappears. If I quit SF and re-open it, it's still gone. Nothing short of a PC reboot seems to solve it and I don't want to do that every time I want to use SF (I keep my PC in sleep mode when

Movie Studio

17 answers, most recent on 9/25/2023

[Solved] Spacebar not stopping where I point to .... and where is tech support

After a long hiatus with no video editing, I recently began using it. (Just tried using 2023 a short time ago, but it was always crashing, even at loading.) Using Windows 10. Now trying the 2024 test version. So far, no crashes. My major problem at

MAGIX

10 answers, most recent on 3/30/2026

RE: Service Status: Loops Unlimited #Solved

@Neoblu63 this issue is still not fixed as of 12:12am Eastern Standard Time. US That is the early hours of the morning in Germany so no real surprise that the problem is not yet fixed. As I write this it's mid-morning in Germany so, hopefully, the

Movie Studio

19 answers, most recent on 10/1/2023

[Solved] Cartoon R Plus effects

Movie Studio 2023 version 22.0.2.172 Cartoon R Plus effects cause the PC to crash every time I use the burn Blu-ray disc process. The crash occurs at the point in the video that the cartoon R Plus special effect is situated. By moving the position

Video Pro X

4 answers, most recent on 5/23/2024

[Solved] Purchased Magix Store audio (ogg) files not found

Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current

Photostory

2 answers, most recent on 12/4/2025

RE: Not getting support only getting Ai

@cherba @emmrecs Hi I have tried numerous times to get a response from support with regards to my issue, I receive an automatic response and then days later receive an email that the ticket is closed? Ps I agree that they are non existent since

Movie Studio

2 answers, most recent on 1/4/2024

RE: [Solved] Export all movies in a project as a one movie

@Ian-Schwartz If you right click at the top of your Movies the're options, as far as i know you can only merge two movies into one each time, so you may have to merge 1+2, 1/2+3. 1/2/3+4.. If you were using Vegas Pro your individual movies would be

SOUND FORGE

15 answers, most recent on 1/2/2026

RE: mouse won't click properly in sf 18 waveform

since double-clicking doesn't work in 18 It does work.. sort of.. you just have to double-click really really fast. As I recall, this annoying issue started with SF-16 and was never addressed and adjusting the click speed in the OS settings does not

SOUND FORGE

One answer, on 12/3/2025

Sony Sound Forge 9 will not register

Sound Forge 9 was bought and paid for years ago. I've had issues and had to re-register the program multiple times which has always worked in the past. Now it want's me to register the product again but nothing is working. I'm on a windows 11 laptop.

SOUND FORGE

28 answers, most recent on 1/27/2025

[Solved] INSTALLING LEGACY PLUG-INS

Hi, I have licenses for Sound Forge 11 and Sound Forge 16. Version 11 was still Sony and bundled with the Izotope Mastering Suite. This suite of plug-ins was awesome and comparable to anything today. I have multiple computers and have been running

Music Maker

One answer, on 8/19/2024

charged for the music software multiple times

I somehow was charged for the music software multiple times and now unable to upgrade to the premium which i bought somehow multiple times and this unacceptable

Movie Studio

2 answers, most recent on 5/10/2025

movie edit pro

how do I get past the one time activation error mpeg2. it wont' let me burn a dvd. I know I have in the past.

Movie Studio

35 answers, most recent on 9/14/2023

[Solved] Frame Could Not Be Calculated

This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It

Music Maker

3 answers, most recent on 4/5/2024

[Solved] Upgraded monitor, same PC.. Resolution issue, some help, please

Got a 4k monitor and had to reinstall new version of Music Maker due to updates. and I get a message every time I start up the program: "The program cannot be displayed correctly. please increase the screen resolution or decrease the display zoom.

ACID

2 answers, most recent on 3/31/2025

Just re-installed Acid for old time sake

Just re-installed Acid for old time sake and boy, what a great DAW this was. Part of me still wants Magix to advance it. No other DAW on the planet has got the speed of the browser, pasting loops on the fly like this DAW does. Anyone else here would