• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  Thanks Ray, Although I cannot reproduce the first time I uploaded a piece of film in Magix I am pretty sure that the audio automatically appeared above the vision. I had been using Sony Vegas which input the audio below the vision. Initially I was a
• Xara Designer Pro

  4 answers, most recent on 4/8/2024

  RE: publish
  Xara premium 19 does not allow me to update only the changes made to the document. It always uploads the entire website
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
• Web Designer

  10 answers, most recent on 12/27/2023

  RE: updated content in web site Pages not showing on web when re uploaded,
  Check to see if it is uploading as https. I have the same issue. When I remove the 's' (http) it displays properly. Not sure how to change it.
• Music Maker

  4 answers, most recent on 7/31/2024

  RE: Revolta2
  @Curtis-Harmon Please record some notes with working keys and without working keys. Then open the MIDI Editor by double clicking on the MIDI object. In the MIDI Editor display the Event List by clicking on the corresponding button in the toolbar at
• ACID

  4 answers, most recent on 4/19/2024

  RE: Independence Library Standard
  @Andres-Meza Please upload screenshots of your ACID audio settings and the ASIO driver control panel. Maybe there is something not correctly set up. You can use the arrow icon above the response text box to upload images to this forum. I hope
• Music Maker

  37 answers, most recent on 11/11/2023

  RE: need major help with recording on music maker 2024
  @iikka-uusitalo Please upload screenshots of your settings via the blue arrow icon above the response text box.
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  Thanks, I do have Video deluxe 2026!!!!!!!!!!!!!! I uploaded the wrong screen shot, sorry! As you see, I now have a new problem, and yes, I am sorry I started a new thread, as you may have guessed, unlike yourself, computers are not my strong point.
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• Video Pro X

  58 answers, most recent on 1/21/2024

  RE: Poor result on still image travelling
  @CubeAce  @AAProds @Former user @MME007 I knew the forum videos got re-encoded as my uploads always look worse quality wise when posted here but wasn't aware it changed the fps. Good catch Al. It explains why my 50fps uploads look more stuttery
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @JussiK Could you upload one of your files to Google Drive or some other file sharing service so we can try them ourselves?
• Movie Studio

  11 answers, most recent on 10/29/2023

  RE: instagram video size
  As far as i understand, i can upload a video in 16:9 format on Facebook, right?
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce Thanks, I'll run the suggested programs from this thread. I've got a ton of USB ports, most of them Yellow and Blue, I never learned the colouring difference until now, thnx. None of my PC drives are USB, both are internal, C drive is 2TB
• SOUND FORGE

  17 answers, most recent on 3/25/2025

  RE: Sound forge 17: Cursor/Marker is not fixed -moves when zoom in-out
  Hi there. August 2024: Sound Forge Pro 16 build 106. Same issue as above unfortunately (on Sound Forge Audio Studio 17). I've uploaded a short 90 second clip showing all my settings and a proper demonstration of the issue on a WAV vs on a compressed
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded
• Rescue Your Videotapes!

  6 answers, most recent on 5/4/2024

  RE: Connecting HDMI TO SCART TO RCA TO...
  @Doug-Burck  But, no luck, I need to use a HDMI cable to go from that new SCART to the Panasonic VHS/DVD.  This doesn't make sense to me. Please upload some photos. Does your VHS player only have HDMI out? Usually, these devices have RCA Cinch
• Movie Studio

  17 answers, most recent on 6/29/2024

  RE: Can't re-install Magix Movie Studio
  @Joseph-Luciani Yes, you can upload images to this forum via the blue arrow icon above the response text box. You can try to reset the Windows by pressing F9, at least this it how it works in my old versions of the software. My other advice about
• Photostory

  10 answers, most recent on 2/28/2024

  RE: Copy rights on audio music files in Photostory Deluxe 2021
  @brian.doreen I have had exactly the same issue with Invincible.ogg. I have 10 videos to upload to Youtube all using the same music. I keep getting Content ID matches the moment I upload. So far I have disputed the Claim 3 times. The first 2 were
• Off topic

  6 answers, most recent on 3/31/2024

  RE: I can't find my Acid Planet music profile
  @grubmonkey Hi Did you not receive the emails back in 2018 that Sony were shutting down Acid Planet and to retrieve your uploads? See this topic here, you may get lucky with the archive that was saved. John EBForum Moderator
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better
• Music Maker

  6 answers, most recent on 10/8/2023

  RE: I don't have any pointer tools... can't put points on volume...
  @greg-lent Can you upload a screenshot of your Music Maker mouse mode options?
• Movie Studio

  11 answers, most recent on 2/12/2025

  RE: Title templates
  @CubeAce Eh? You've moved the goal posts or twisted it, show me a 9:16 video being imported into 16:9 project & MMS then asking to change the resolution?, It doesn't. How's about this one, this is a 1:1 1080x1080 clip imported into a 16:9