• Music Maker

  6 answers, most recent on 4/25/2024

  RE: equalizer / visualizer
  @playoftheyear Hi . . . a visualizer showing like wavelengths of the Sound going up and down to my song wanted to create that as my video track for a song. Is this possible? . . . There are many 3rd party programs/websites that do what you require,
• Music Maker

  9 answers, most recent on 11/30/2022

  RE: [Solved] No CoreFX for me :(
  I heard back from support - apparently CoreFX was supposed to be part of the deal on the website as well but for some reason wasnt included, but I got a key through support so im happy :) Thanks for your suggestions and help   Regards Kenneth
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox  As in this instance I have allowed this topic toun 'off topic' the questions / statements being made do show how features could be promoted/demonstrated more in the product pages on the Magix Website. . In @Gid's case a valid question has
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi and welcome to the user to user forums. It may depend on what produced the MKV files. They are not all equal. There is a program called MediaInfo that will show the file's data and tell us more and if there is a potential problem. The
• Video Pro X

  13 answers, most recent on 1/16/2024

  RE: Questions about "DVC Pro Encoder Upgrade"
  @RobertR Hi Robert. Can you look at your receipt and see if it says it is an encoder or decoder? HEVC for instance requires the two separate. They are separate purchases. A decoder will only allow importing of files into a project. It will not act
• Web Designer

  13 answers, most recent on 9/19/2025

  RE: My Magix account
  @johndm As @browj2 wrote in the post immediately above yours: There are no further updates from Magix, only from Xara. I believe the image you show is from the Xara website so you need to contact them to answer your question. JeffForum Moderator
• Video Pro X

  One answer, on 1/4/2024

  RE: [Closed] Compatability of Vegas Versions
  @Webster-Struthers I'm sorry but you are posting the the wrong website. Vegas forums are here. Ray.
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  @FF22 Hi. I've just visited the Magix website and I can't find those buying links either. I have sent them a complaint with explanation via the pop-up box that comes up if you say you won't recommend that web page. Also at the top of each page
• Other products

  One answer, on 8/18/2024

  RE: I can't activate MAGIX MP4
  @Morihiro-Miyazaki Hi and welcome to the Magix user to user forums. As we are all only users here and not Magix staff we cannot help or comply to your request which should be directed to the appropriate email address with your purchase details to
• Web Designer

  11 answers, most recent on 11/6/2022

  RE: [Solved] Web amendments
  @Stephen-Davies4967 Hi Thanks for the link, on checking the website it I can see it was created with WYSIWYG Web Builder 17. Web pages created in Web Designer (WD) have a different file structure and support files that are not easily integrated into
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @SP. all that info should have been "upfront" with the buyout by Artlist. Instead, they made a bunch of unfulfilled promises to the users. "Wait until you see what we have for Ignite!!!". Nothing. HFExpress, want to use the plugins you paid for
• Movie Studio

  7 answers, most recent on 11/5/2024

  RE: NewBlue updates
  @johnebaker the 'updates' from v3 to v5 are not accepting the serial numbers I have That's the exact problem I had with Elements Overlay 3 to 5. As I've mentioned above, I did a quick email to NewBlue support (actually not an email, it was through
• Sequoia

  5 answers, most recent on 8/27/2025

  Codemeter
  Hi- I own a copy of Magix Sequoia 12 but have misplaced the dongle. It is likely in storage. I still have the install discs and license code, book, etc. I’m registered with Magix. I’ve also reached out to Magix for support (they had offered this
• Movie Studio

  18 answers, most recent on 5/5/2024

  RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
  @Larry-Burkholder Hi. NB Refocus, Recolour, etc are not effects but packs within the main package containing the effects. To find out which pack contains which effects it would be good to visit the New Blue Effects website to see what effects are
• Movie Studio

  14 answers, most recent on 3/25/2024

  simple update from version 2023 to 2024! Impossible to do!
  Hi, It is not possible to complete the update on the sales website because there is no option for this. And I have no more patience for excuses on the excuses table. Magix is chaos!I'm unfortunately going to change editors. I'm tired Magix!
• Movie Studio

  29 answers, most recent on 7/6/2024

  RE: Magix Movie suite 2024 changes
  I've gone back through my emails and found this: I had Mercalli v5 Plugin with Magix (can't work out when that happened). There was a special upgrade deal for one of the Magix editors + Mercalli SAL v6, which I did. Later, I saw on the Prodad
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox Hi, I think just a short video of someone making a simple video would help, If i was looking to purchase I would want to see the UI & how even just the basic fxs are added, on the website all i see is this that you scroll up overlaying
• Video Pro X

  7 answers, most recent on 4/24/2025

  Creating your own templates?
  In a previous post called Website Observation (which is now closed), there was an interesting discussion regarding the Movie and Editing templates available in MMS/VPX. @browj2 indicated that it's possible to make your own templates; You can also
• Off topic

  161 answers, most recent 8 minutes ago

  RE: Magix support has not responded to support tickets for months
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Off topic

  One answer, on 1/27/2026

  [Closed] Non-existent technical support
  It appears to be impossible to get response from a human at MAGIX technical support. I have tried multiple times to submit a ticket, but all I get is constant bot/AI intrusion in MAGIX's attempt to keep customers from reaching a human support agent.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid @Can-Dive @johnebaker @browj2 @CubeAce Greetings all. It's been really really busy for me the last week, and it isn't slowing down. It is a good "busy". There are a lot of good ideas on what can maybe propel Magix further forward with what is
• Off topic

  161 answers, most recent 8 minutes ago

  RE: Magix support has not responded to support tickets for months
  Just a follow-up on the comments from the now banished user about Magix On-line World and Xara On-line and to clear up any misconceptions about the statements: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online
• Video Pro X

  15 answers, most recent on 2/2/2024

  RE: Recording from Atomos Zato has serious video/audio offset drift
  @sjmackinder 👍. I wondered why I could not find more complaints about this on line. It's just the space saving wrapper that is causing problems then. It's a pity there is no information on the website about this. Ray.
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi. That is normally a graphics driver problem. As it is an HP laptop go the HP website and check for their latest drivers for that laptop first as they may be specific to that laptop. While you are there you may want to see if there are any