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  • Samplitude
    4 answers, most recent on 10/4/2025
    plugins window
    Hi allim new on samplitude,but not new to DAW when im mixing on the mixer-view on a plugin window,i loosemy computer-keybord,i have to click aside the plugin to be able to use myshort-cut keybord. Is there a setting somewhere for this? thank you
  • Movie Studio
    14 answers, most recent on 11/15/2025
    RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
    @stephen-logsdon Hi Thanks for the Reliability Monitor screen shots. Several screen shots, images 1,3,4,7 counting L to R suggest that you are running Webroot SecureAnywhere as your Antivirus progam and it is crashing. I would advise you to
  • Movie Studio
    2 answers, most recent on 1/15/2024
    [Solved] Video/Picture doubled Movie Studio 2024 Platinum
    I was working on a video today and decided to restart my computer because it was running slow. After the reboot, when I opened the project it was displaying the video twice, side-by-side. I think it might be in a 3D mode. It is doing this to every
  • Movie Studio
    3 answers, most recent on 2/6/2025
    RE: Unable to install Magix programsUnable to install Magix programs
    Translated My old computer stopped working and I got a new laptop. Asus Viviobook Win 11 16/512. Ryzen 5. The problem is that the Magix programs refuse to install on my computer. There's still 400g of space. Right from the start, the message comes:
  • Music Maker
    12 answers, most recent on 11/29/2024
    RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
    @The_Banando Ok. Are you using a relatively modern computer? Does it have a graphics card?
  • Video Easy
    3 answers, most recent on 10/9/2024
    Cannot register the programme
    I filled in my email address and the Serial number sent to me when i registered after installing om my computer, even filled the computer name as it was required , when it comes to send, all i get back is unable to send
  • Music Maker
    16 answers, most recent on 1/12/2026
    RE: Midi keyboard not playing live
    @Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music
  • ACID
    3 answers, most recent on 8/30/2025
    [Solved] Acid Music Studio 10 - Cannot Register on New PC
    Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
  • Music Maker
    7 answers, most recent on 12/16/2025
    RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
      I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer.  I uninstalled it and then reinstalled it and that finally made it work.  I really appreciate
  • Movie Studio
    2 answers, most recent on 5/10/2025
    RE: movie edit pro
    @Susan-Accomando Hi Can you clarify the issue your are having please: Which version of Movie Edit Pro are you using, full name and version number as found under Help, About?  What is your computer specification, see this topic for what is required?
  • SOUND FORGE
    77 answers, most recent on 2/4/2026
    RE: SFPro continually crashes - versions 14-18
    @SteveMTNO You can try running Sound Forge first. DISM should give you newer repair files. SFC used the ones already stored on your computer. Maybe that was enough.
  • Video Pro X
    46 answers, most recent on 5/14/2025
    [Solved] VPX16 plays Sony XAVC with no sound
    I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that
  • ACID
    4 answers, most recent on 3/6/2024
    RE: [Solved] Rendering
    @PETER-RYBCHINSKI Try restarting your computer. Please select the Restart option and not the Shut down option. If this doesn't help, there were some suggestions that work while encountering VST problems in Sound Forge. They might work for Acid as
  • ACID
    8 answers, most recent on 2/27/2026
    RE: Acid Music Studio 11, Auto update failure.
    @stuart-cassie The program is attempting to install an older version of the C++ Redistributables than the one already installed on your system. This will not work. The installer does not seem to recognize that you already have a newer version
  • Movie Studio
    37 answers, most recent on 6/7/2025
    RE: Yoo Hoo! Here comes Magix Video Deluxe!
    @Gid Hi, MMS2024 Suite and MMS 2025 Platinum can be installed on the same computer without any problems. But if MMS2024 had also been Platinum, it would still have been overwritten by MMS2025 Platinum. HTHRob
  • Movie Studio
    26 answers, most recent on 3/18/2025
    RE: MIX option missing in Chroma Key
    Hmmm.... here is a screenshot of MMS2024 Suite on my computer...
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    @rickduley Hi Rick Can correct you add to your signature computer spec that the PC has a Nvidia GT 730 GPU. I tested MKV file with the three GPU options I have, ie CPU, UHD630, RTX 2060 and got the following results: CPU and my RTX 2060 :- Video
  • Music Maker
    2 answers, most recent on 3/21/2024
    RE: [Solved] will not except wav files anymore
    @Terry-Scott In case you cannot see the waveform, it might help to disable the stereo representation under the View > Arranger menu. I'm not sure what triggers the problem that stereo waveforms are invisible. If you encounter clicking/skipping
  • Music Maker
    2 answers, most recent on 6/28/2025
    RE: need to download music maker mx version 18
    @Lance-Troian Do your still have the CD? I don't think the downloader will still work. Activation might be possible if you select offline activation after installing the program and entering the serial number and computer ID into the activation
  • Movie Studio
    8 answers, most recent on 2/18/2025
    RE: Freeze frame & Red Circle
    @Gid looking at your video above, I looked to see if I needed to restart my computer because of a Windows update like what is seen on your screen!
  • SOUND FORGE
    16 answers, most recent on 3/21/2025
    RE: not saving to mp3 files
    @Randy-Young So, the dialog freezes? Is that your problem? That's odd. Maybe it's a graphics driver problem? Can you list your computer hardware? Are the drivers up-to-date?
  • Rescue Your Videotapes!
    18 answers, most recent on 11/5/2025
    RE: [Closed] Installatie mislukt
    @robbyscot2 Hallo Robby, Controleer eens uw Systeembestanden. Zie: Systeembestandscontrole gebruiken in Windows - Microsoft Ondersteuning Als u de systeembestanden hebt gecontroleerd, start dan je computer opnieuw op. Groet, Rob
  • SOUND FORGE
    4 answers, most recent on 8/26/2023
    [Solved] Unable to download product and manual
    I just purchased Sound Forge Audio Studio 17. The download link doesn't work! I check the "I'm not a Robot" box, then click on the "Start Download" button and nothing happens. This is a Windows 10 computer.
  • Other products
    One answer, on 10/7/2025
    [Closed] Instalation problem with Vegas Movie Studio HD Platinum 10.0
    Hello. I'm trying to install Vegas Movie Studio HD Platinum 10.0 on a new computer. The installation program asks me to register through www.mediasoftwareapps.com, but it doesn't respond. In fact, the product is already registered with Magix. The
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