• Other products

  2 answers, most recent on 6/8/2021

  RE: cannot select advanced mode in Photo Manager Deluxe
  Thank you. That makes sense, but unless I missed it, this should be clearly stated / made know to the user who is evaluating the software. I wasted a lot of time trying to figure out why the functionality was not what was documented in the users
• Other products

  7 answers, most recent on 5/31/2021

  RE: I don't know how to get started with photo Manager Deluxe?
  @troyinriverview Hi . . . . If all this is is another editing program, not needed by me. . . . . The program is photo management software with limited editing functions - to quote the manual it is 'a photo album, photo optimizer, photo manager and
• Other products

  7 answers, most recent on 5/31/2021

  RE: I don't know how to get started with photo Manager Deluxe?
  Yeah, this was my fault. I should have read more clearly about the programs capabilities. I gotta be honest...I don't see the value of this program. I've got 3 others like it (that come with getting a new camera, or printer/scanner). If all this is
• Other products

  7 answers, most recent on 5/31/2021

  RE: I don't know how to get started with photo Manager Deluxe?
  There is not quick start guid or how to actually USE folders. Not impressed - Spend too long trying to get past step one with no help in help or online that STEPS you through what to do with folders.
• Movie Studio

  2 answers, most recent on 5/25/2021

  RE: HOW DOES ONE EMAIL OR GET IN TOUCH WITH SUPPORT
  @Mac-Max Hi First moderate your language your post has been edited to removed the totally unacceptable language you used and the rant. Additionally do not type in capitals it is bad forum etiquette and considered as shouting amnd read the Community
• ACID

  17 answers, most recent on 7/25/2021

  RE: VST Instruments Missing
  that sounds very odd. If a vst is looked at by Acid it should appear in the grovel file whether it's added, skipped, an effect, or instrument. a couple more things the file properties of c:\program files\common files\vst3\superior drummer 3.dll in
• Xara Designer Pro

  One answer, on 5/13/2021

  RE: The Snap to Object and and Snap to Grid is no more working.
  Unable to align objects to the Page Centre. Those Red guide line do not show anymore. Nor do the Corner Red dots on objects...
• Movie Studio

  6 answers, most recent on 10/6/2021

  RE: What is the support email address for the USA?
  @Trey-Lem Hi If you get lost in the Support system - follow this Support guide. John EBForum Moderator
• Other products

  5 answers, most recent on 5/9/2021

  RE: Magix Video deluxe Premium Seriennummer
  Download (magix.net) Ist ggf die Lösung: ein Guide wie es gehen soll
• ACID

  18 answers, most recent on 6/26/2021

  RE: Acid Pro 10 update made Stem Maker dissapear
  @phillip-rizzo @StMoritz @Jay76wd2 Hello, Welcome Please raise a ticket with support using this step by step guide here Forum Moderator  
• SOUND FORGE

  19 answers, most recent on 7/28/2021

  RE: izotope elements and rx asking for serials?
  Hi there. As I also have problems with iZotope plugins that are preinstalled in Sound Forge Pro, and clearly presented as part of the core functions (and not as some extra plugins). Even the Sound Forge Pro user guide says "New versions of included
• Photostory

  One answer, on 4/26/2021

  RE: The program crashes and shows an mxhei_x64.dll load access error
  @Kenneth-Hunter Hello, Welcome Please follow the step by step guide here to raise a support ticket. Forum Moderator  
• Photo & Graphic Designer

  10 answers, most recent on 4/24/2021

  RE: Incorrect ftp settings held in memory and undeletable
  @peter-b4534 Hi Peter Thanks for the feedback - it is good to know there is at least a workaround - I would suggest you raise a Support ticket on this issue - see this guide on how to navigate through the Support system. John EB
• Video Pro X

  46 answers, most recent on 4/21/2021

  RE: SORRY TO ASK...
  The online guides start with selecting the OneDrive icon from the taskbar. But I cannot do this as I uninstalled OneDrive. Am wondering if I am misunderstanding all of this. Everything I read says that OneDrive backs up folders and files; so why
• Video Pro X

  46 answers, most recent on 4/21/2021

  RE: SORRY TO ASK...
  @MCK Hi Mark. For future reference could you please put your whole computer specs, version of Windows and Video Pro X version down into your signature so when you ask questions we have an easy to look at guide as to what may be a relevant answer to
• Video Pro X

  36 answers, most recent on 4/26/2021

  RE: Can't play HEVC (hvc1) files in Video Pro X?
  @wkuk Hi The next step to raise a bug report (support ticket) with Magix reporting the issue. To do this follow this guide and raise a ticket with them and include a link to this topic. I will do the same. John EB
• Movie Studio

  26 answers, most recent on 4/17/2021

  RE: Mini DV AVI Smart Render? and Questions about BM Output possible?
  Hi Alwyn. I think the odd frame rates were due to the analog technology of the time and trying to avoid clashing screen refresh rates (or divisions of frame rates) and causing a strobing or flickering effect on a TV screen of the time. As most of my
• Video Pro X

  6 answers, most recent on 4/15/2021

  RE: Cant use my program, why
  @lars-plovmann Hello, Welcome This is a public user to user forum, there are no Magix employees here. please read this step by step guide to contact support here   Forum Moderator  
• Web Designer

  7 answers, most recent on 8/9/2021

  RE: Website Maker DELUXE
  @Steven-Cunningham Hello, Welcome As this is a public user to user forum, I don't think anyone can help you to create a website project. So I therefore advise you to contact support here using the step by step guide for further assistance. Forum
• Other products

  4 answers, most recent on 4/13/2021

  RE: Code -14
  @dawda-awdawdsd Hello, Welcome Please make sure you use the original email address when first registered. See troubleshooting guide here Or contact support here using the step by step guide. Forum Moderator  
• SOUND FORGE

  25 answers, most recent on 4/25/2021

  RE: Quote: "An error occurred while creating the media file"
  @AgentSam Please refer to this step by step guide to contact support. Forum Moderator  
• Movie Studio

  17 answers, most recent on 4/27/2021

  RE: Main Concept MPEG-4 Codec
  @Beardeboss Hi Please use this step by step guide here to contact support. Forum Moderator  
• ACID

  3 answers, most recent on 4/8/2021

  RE: Acid pro 10 update plugin issue
  @Peter-Smith2435 Hello, Welcome If you need to contact support, follow the guide here step by step.   Forum Moderator  
• Web Designer

  5 answers, most recent on 4/4/2021

  RE: PUBLICATION OF THE WEBPAGE
  @GRZEGORZ-BAK Hello, Welcome You could also raise a support ticket and follow the guide step by step here Forum Moderator