• Video Pro X

  2 answers, most recent on 3/29/2023

  RE: [Solved] Why won't Vegas Pro 20.0 Work Without Crashing or Rendering Properly?
  @Jill-OBrien Hi, sorry wrong forum, copy & paste your comment here, the Vegas forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Music Maker

  4 answers, most recent on 12/15/2023

  [Solved] Loops Unlimited Not Working
  Hi,I purchased the Music Maker 2024 bundle with Loops Unlimited.When navigating to subscriptions it shows Loops Unlimited as "Purchased" but when I navigate to the store all sound collections have a price and ask me to purchase them.I have tried
• Movie Studio

  2 answers, most recent on 6/26/2023

  [Solved] Does Magix MEP2016 Allow Web Cam Capture?
  Hi Gang - Greetings to John CB, and everyone (hope all is well) I'm using Skype to record some video interviews. The problem is that Skype has eliminated the Split Screen feature, naturally making many people very unhappy. Aside from choosing a
• Music Maker

  8 answers, most recent on 3/3/2023

  RE: [Solved] Program reacts very very slow
  Hi, It was a background program, to be precise, TextExpander was causing all that problem. Thanks for your Help.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @browj2 Hi John, Thanks for that! Obviously, I didn't read far enough down that page! Jeff
• Off topic

  163 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP. Hi Thanks for the heads-up, indeed a normal user account cannot PM or Tag a member of Magix staff. John EB
• Movie Studio

  2 answers, most recent on 2/16/2024

  RE: [Solved] Frame around Preview Editing Screen
  @Xenofex2 Hi George . . . . Effects/Movie Settings/and then tick ‘show screen in preview monitor’ that this will automatically set it to whatever ratio I am working in, in this case 5:4? . . . . This will put an overlay on the preview monitor
• Movie Studio

  4 answers, most recent on 11/26/2023

  RE: [Solved] Does Movie Studio include also Photostory Deluxe Functionality?
  @Giorgio-Pranzo Hi, Yes and yes. The only thing that PhotoStory has that Magix Movie Studio Platinum/Suite (MMS) does not is the fx panel that you can open when the Preview Monitor is in full-screen. However, MMS doesn't need this as it has movable
• Movie Studio

  3 answers, most recent on 3/31/2023

  RE: [Solved] audio playback while previewing
  @Not-Applicable Hi, Did you try turning on audio scrubbing? Right-click on the speaker button at the right of the timeline window button bar and select one of the Scrubbing parameters. John CB
• Movie Studio

  53 answers, most recent on 11/13/2023

  RE: [Solved] Movie Studio 2022 cannot separate multiple audio tracks
  @Paul-Ravenscroft Hi, My highly directional microphone records in mono on the left speaker track. The other track is vacant. In MS16 I could see both the recorded and empty track. A right click allowed me to combine them into a single track so that
• Samplitude

  2 answers, most recent on 6/5/2023

  [Solved] Later tempo markers move as you move earlier markers.
  Hi, does anyone know a way to prevent later tempo markers from moving when moving earlier markers? If I have many songs in the session (with different time signatures, tempo), and for example in the first song I want to change anything in the tempo
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: [Solved] Copyright Claim
  @Carolly Hi . . . . Are "daredo GmBH" . . . . legitimate enforcers of Magix copyright? . . . . No. They are one of the many Media Distribution companies that 'distribute and offer copyright protection for media creators. Loudly were/are part of the
• Video Pro X

  3 answers, most recent on 3/11/2024

  RE: [Solved] How to add and edit metadata to an mp4 movie in Video Pro X 15
  @lauriemessage Hi . . . . Someone advised we find out about using metadata . . . . What did they suggest using this for ? VPX does not allow additional header data to be added to the video file Some Metadata is inserted into the file header
• Music Maker

  2 answers, most recent on 7/3/2023

  RE: [Solved] Reinstall
  @Leon-Fourie Hi, There is no program for Premium Edition. An Edition is an add-on to the program Music Maker. Just download and install the free version (now 2024) of Music Maker and log in using your normal username (email address) and password for
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright Hi Are you using a Microsoft account to login and OneDrive? John EB
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  @Antonio-Marte Hi Assuming the order confirmation email is not sufficient, you will have to email infoservice@magix.net. John EB
• SOUND FORGE

  4 answers, most recent on 7/9/2023

  RE: [Solved] Sound Forge 11 Windows 11 errors
  @3D87C4 Hi . . . . video itself is a 4K, profile oriented, cell phone clip . . . . If the video encoding format is h.265 (HEVC) then this is not suopported by Sound Forge 11, the video will have to be converted to a supported format - AVI, WMV, MOV,
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @Reyfox, @PATIENT-X, @ericlnz Hi Tony, Stephen, Eric The system requirement options for VDL, VPX etc are now available on the Magix website. John EB
• Movie Studio

  21 answers, most recent on 2/7/2023

  RE: [Solved] MEP 2016 Copying Attributes To Other Clips?
  @CarpentersMate Hi Mike, Shortcut M for Mixer. John CB
• Photostory

  3 answers, most recent on 8/5/2023

  RE: [Solved] 2023 Version Spell-Checker
  @David-Robinson5527 @emmrecs Hi, The only reference that I can find is the same as that indicated by Jeff. The full sentence is, "The new search feature helps you not only find the correct effects and templates even faster – it also corrects small
• Music Maker

  2 answers, most recent on 6/9/2023

  RE: [Solved] Where is the chorus effect ?
  @webdude Hi, I don't know why you find this frustrating when it's very simple. Open the Object Effects window. It should show up in the bottom dock. Select the object. In the Object Effects window you have some standard effects and + and - buttons
• SOUND FORGE

  4 answers, most recent on 5/31/2023

  RE: [Solved] How To Make Insert Markers Solid
  Hi @Pauly13, Go to the 'Options> Snapping' menu and enable, 'Snapping'. Confirm 'Markers' is enabled as well. When snapping is enabled, the vertical 'dotted' marker / region lines will change to solid. btw, you can change the marker and region
• Movie Studio

  3 answers, most recent on 11/28/2025

  Hi I am new to Magix
  I still have a lot to learn from you
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @set Hi Your very welcome and all the best to you in your new adventures. Stephen 😉 Forum Moderator