• Music Maker

  2 answers, most recent on 10/25/2023

  [Solved] Problem after updating soundpools
  I am having a problem with MM 2024 - I updated several soundpools and now I cant see the objects properly (see screen shot). I see them in the soundpool window (bottom of image) but when I move something up to a track it just draws a straight line
• ACID

  8 answers, most recent on 9/22/2024

  RE: No Sound
  @Ken-Bundy Can you show us screenshot of your settings? You can upload them via the arrow icon above the response text box. As far as I know, Acid and Sound Forge are very similar.. So if you use the same settings in both and it doesn't work, that
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: String Ensemble, Drum Kit and Vita Sampler not loading!
  @Alex-Belobraydich Does the folder already exist? The 'not enough RAM' error message is a useful error message because Music Maker 2020 is only a 32 bit application and the RAM limit for 32 bit applications is about 1,5 GB on Windows (without using
• Music Maker

  2 answers, most recent on 2/11/2026

  I Need To Enhance MP3 Audio Files From LPs
  Music Maker Premium 2026  /  Windows 11 Pro / RealTek Audio / PNY GeForce RTX™ 4060 Ti 8GB / 64gb RAM Hello folks, I was just wondering about Sound Forge and Audio Studio.Last November, upgraded my Music Maker to Music Maker Premium 2006. It came
• Movie Studio

  33 answers, most recent on 3/6/2025

  RE: Odd Autosave Behavious with MS 2025 version 239
  The whole point of my starting this thread is that I'm not getting backups on some projects. Basically, the replies have been to say that I must be getting backups and this is how to find them. I still don't get regular backups to certain projects
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
• Music Maker

  3 answers, most recent on 8/13/2024

  Restore purchases
  I was using Magix on another computer, that said computer broke and I went to buy a new one. I had over ten soundpools and am unaware of how to restore them. I used magix maker 2024 and never had to pay for anything besides the sound pools, but now
• Movie Studio

  8 answers, most recent on 8/22/2024

  RE: Upgrading to Magix 2025
  @robert-g Hi . . . . Magix informed me that the second email address (yahoo.com) already exists. . . . i did create that second (yahoo.com) email address already, years ago. . . . That would suggest that you created a second account,in which case
• Samplitude

  15 answers, most recent on 1/20/2024

  [Solved] Midi Keyboard, not operating correctly
  Samplitude 8 - I loaded it 3 times and still have a MIDI keyboard note hanging issue. The "note off" signal seems not to get back to the keyboard. I swapped the AXIOM 25 with a full size keyboard and get the same problem. Hit a note and it's on
• Movie Studio

  8 answers, most recent on 11/29/2024

  RE: Using Vegas Video Stabilization
  @Joe-Berg I know exactly what you mean, most of my "playing" is with old VHS tapes and many photos taken with a Kodak Instamatic, mostly taken last century - aarrgh that's frightening. I've been using Magix Movie Edit Pro (latterly Movie Studio) for
• Movie Studio

  3 answers, most recent on 2/27/2025

  magix hub - txt to speech
  me again as i perfect my video edit skills i listen to my audience and do what i am told 😁 my last film had so many txt entries my brother in law had sore eyes reading them so he suggested i do a voiceover i tried but i dislike my voice in my latest
• ACID

  4 answers, most recent on 5/20/2025

  RE: presets not loading
  @Mark-Martucci Hi . . . . The drop down menu for the presets just says "untitled." . . . . To qualify @Former user and @Acid-Pro-A-Dead-Stick comments. The issue, has been reproduced, acknowledged and being worked on by Magix see this comment here
• Music Maker

  6 answers, most recent on 9/3/2024

  RE: soundpools that were purchased no longer exist after upgrade
  @Jerome-Trutmann If you visit Producerplanet.com and log in with your Magix e-mail address and password, can't you see the Soundpools under 'My Products'? Make sure you use the exact same email and password you used back in 2019. Don't use a new
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @johnebaker Hi John EB, Thanks for confirming about the audio problem in Storyboard mode. @Can-Dive Hi, Thanks also for confirming the audio problem in Storyboard mode. The Demo is so old that most of us weren't born yet. Ok, that's an exaggeration,
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• Samplitude

  12 answers, most recent on 7/10/2024

  [Solved] Routing Modern and Massive with Magix Samplitude Music Studio 2022
  Hey all, just wondering if anyone has successfully managed to route and getGoodDrums midi drum libraries In Samplitude Music Studio 2022 or not. Or other similar versions. I've followed all the tutorials on their website for all the other popular
• Rescue Your Videotapes!

  3 answers, most recent on 7/30/2024

  RE: Error when activating account
  @Bethan Hi Contact Magix by email to infoservice@magix.net, giving them your serial numbers and order numbers email address you used. etc so they can reset your account email address password. John EB
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Nicole, could you upload one of the videos to Google Drive or similar file-sharing site and post the link here for us to analyse. In the worst case, it's easy to convert them to a format Magix can handle for editing. Microsoft
• Movie Studio

  One answer, on 6/22/2025

  RE: Cancellation of registration and new setup for new PC purchase
  @AKITERU-WATANABE Hi To do this login to your account at magix.com, use the same email address and password used to purchase/register the software. Under My products you will see your registred software, select More Details, from there you can
• Movie Studio

  2 answers, most recent on 10/8/2024

  RE: Files lost
  @Stewart-Rollinson Hi and welcome to the user to user forums. There are no Magix support staff here, only other users willing to help out. Personally I would start by not emptying your recycle bin in case something you did deleted them from your
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman I, like all the forum moderators, am not a Magix employee, just a fellow-user, so yes, raising a support ticket is absolutely the right course! I would not, at this stage, even think about uninstalling and reinstalling. Hopefully,
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• SOUND FORGE

  17 answers, most recent on 5/28/2024

  RE: SF18 build 21: Plug-in Manager problem
  Unfortunately SF ain't one of them. Sound Forge stopped in time and fell behind. I have to learn how to use another DAW.
• Movie Studio

  4 answers, most recent on 11/26/2023

  RE: [Solved] Does Movie Studio include also Photostory Deluxe Functionality?
  @Giorgio-Pranzo Hi, Yes and yes. The only thing that PhotoStory has that Magix Movie Studio Platinum/Suite (MMS) does not is the fx panel that you can open when the Preview Monitor is in full-screen. However, MMS doesn't need this as it has movable