• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  Me and kaspersky tech support ran through some scenarios. The SF18 batch process doesn't work whether kaspersky is running or not. This is not normal. I just bought your product and it isn't working.Hello? Earth to Magix. I just bought your program
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  Back in the days, there was a "secret" MS document about XML's for WMM so I did my tries to unlock or custom stuff, few even worked... it was much simpler then then now 25 years later...
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi. Even if you have changed your email address you can use your old email address to log into your Magix account. From there you can change your account settings to your new email. Whether your purchase works or not could depend
• Photostory

  9 answers, most recent on 12/29/2023

  RE: [Solved] Travel Maps version 5.0.0.500 crashes
  Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to
• SOUND FORGE

  18 answers, most recent on 6/24/2024

  RE: [Solved] SoundForge Pro?
  You think Audio Studio is most similar to Sound Forge of the past?, Basically, the UI is very similar, some functions have changed dramatically, Sonic Foundry versions prior to SF-5 did not have real-time preview. The record and plug-ins work flow
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @randy-flemming All my video programs and image editing programs are currently working so well that I'm sticking with the current driver version 581.80.
• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• Photostory

  16 answers, most recent on 12/21/2023

  [Solved] Travel Maps
  The Magix Travel Maps video ends with the travel video saved back to Photo Story. I can't seem to get that to work. I have to save it to the folder with photos, and then load it as another photo. Am I missing something. Windows & recently
• SOUND FORGE

  2 answers, most recent on 12/29/2023

  RE: [Solved] Choppy audio when saving files.
  Seasons Greetings and welcome to the Magix Sound Forge users community @Docrox, Change/experiment with the "Playback buffering" setting in Sound Forge (Options> Preferences> Audio).A 'garden variety' internal soundcard usually works well in
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Can't the files be read because the CD is scratched? Or is just incompatible with your new computer? Sound Forge Pro 18 is not the latest version of Audio Cleaning Lab. Only the name is similar. Audio Cleaning Lab was a special version of
• Other products

  2 answers, most recent on 6/9/2026

  RE: program magix mp3 deluxe 19 won't open
  @janet-keppel Are you needing a specific feature that is available in MP3 Deluxe? As a short term workaround you could use the free program MusicBee from here: https://getmusicbee.com/ It should work similar to MP3 Deluxe.
• Other products

  One answer, on 2/26/2026

  [Closed] Vegas Pro 22 - Surround Sound
  I want to create a Surround 5.1 audio track(s) on my video, and I am having issues getting it to work. Are there any clear and concise directions printed anywhere that explains this? When I use the Pan tool I cannot get audio to route to my Center,
• Movie Studio

  2 answers, most recent on 2/16/2024

  [Solved] Frame around Preview Editing Screen
  I think I have finally found my answer but just hope to seek confirmation. I am working on editing a 5:4 video that because it was originally recorded at night, it is quite hard to see the outside edges of the video to be able to zoom in. Am I right
• Photostory

  16 answers, most recent on 12/21/2023

  RE: [Solved] Travel Maps
  To all if following this thread, I got a response to my post from PS support. Still not sure that it works as described in the tutorial video, but checking the box "Edit video in Magix PhotoStory 2024" does put the travel video on the timeline. Mine
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  Thanks for that. Its weird because it works in Acid 9, but not in 11. 🤔
• Movie Studio

  3 answers, most recent on 4/8/2024

  RE: [Solved] Right to left Languages
  @Romelj Hi The program does not support Right to Left languages. The workaround is to create the text as an image in an image editor and save it as a PNG file with background transparency, importing the PNG file and animating, resizing as
• Music Maker

  6 answers, most recent on 7/29/2023

  RE: [Solved] The program does not load external VST plugins.
  I had an issue with the tracks, but it's working now
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  I hate to go backwards, but this solution has not actually worked. It just comes back over and over, making the app unusable. Any other ideas.
• Music Maker

  3 answers, most recent on 12/5/2025

  RE: AI voice changer?
  @Tim-Strickland You can use effect plugins from other developers inside Music Maker. Have you tried if SoundID Voice AI works with Music Maker?
• Samplitude

  4 answers, most recent on 10/4/2025

  RE: plugins window
  @martmix What version of Samplitude? What shortcuts are you trying to press that don't work?
• Photostory

  10 answers, most recent on 7/26/2023

  RE: [Solved] Magix Travel Maps requieres API Key for OpenStreet Maps
  Just installed the update and WOW! it works fine. THX for support.
• SOUND FORGE

  11 answers, most recent on 3/1/2025

  RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
  Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are still not working. The "Generate Preview" works fine, but when I download the audio the download is digital white noise. The program worked fine during the trial period, but after I purchased
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  [Solved] importing a stereo mp3 file into both tracks seprately
  After using an older version of Sony Sound Forge 7.0, which was beautifully intuitive, I'm trying to figure out the new Sound Forge Audio Cleaning Lab 4 program. For starters, I still have the old Sony Sound Forge program, with which I've made
• Music Maker

  23 answers, most recent on 4/4/2026

  RE: Producer Base
  All the music on Producer Bass was poor or I would not pay money for their works. It be interesting if the Producer Bass is started again with another name but could not be uploaded from Magix Music Maker.