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  • Movie Studio
    25 answers, most recent on 4/11/2022
    RE: Software Updates
    @david-l651 Hi David. Did you check your system has compatibility for the Neat video plugin? The normal directory for Magix would be Local Disc C:\ Program files \ Magix \ Movie Edit Pro (version). Ray.  
  • Movie Studio
    25 answers, most recent on 4/11/2022
    RE: Software Updates
    I obtained the NeatVideo demo plugin and absolutely cannot find where to locate it so that MEP can find and use it. Followed the directions that came with the Neat Video plugin. The recommended location for the Magix plugin does not exist? Tried the
  • Music Maker
    2 answers, most recent on 4/7/2022
    RE: Magix Music Maker 2013 Premium Missing Drivers
    @BeyondLife It's possible that a new Windows update introduced tougher anti virus protection that now blocks this old version of Music Maker from accessing the features. You could try to restart your computer and then running Music Maker as
  • Photostory
    5 answers, most recent on 4/6/2022
    RE: My Photostroy Pro keeps crashing and I can't fix it.
    @kenm12 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
  • SOUND FORGE
    4 answers, most recent on 4/15/2022
    Audio Studio 16 using MP3
    When saving a wav file as an mp3 I get the message "error opening codec." I haven't seen a separate link for activating the .mp3 codec, which I'm guessing is the problem (unless the codec wound up in the wrong directory). I've already tried
  • Xara Designer Pro
    No answers, created on 4/1/2022
    [Closed] Upload works but can't be found on Internet
    HP Pavilion DesktopWindows 8.1Xara Web Designer ProMatt, I tried asking before, but your reply came back incomplete. Please find below a copy of original:–---------------------------------------------------------------------------My first upload to
  • Xara Designer Pro
    5 answers, most recent on 4/2/2022
    RE: Upload failed
    @David-Cowan Hi . . . . Tried Filezila using directory " public_html" without success: I get error "mkdir/public_html permission denied" . . . . The error message would suggest that you have given FileZilla the wrong location to open and it is
  • Xara Designer Pro
    5 answers, most recent on 4/2/2022
    Upload failed
    HP Pavilion Desktop, Windows 8.1: Xara web Designer Premium: First uploaded my site "leylinesexplained.com" via Xara's "Sign in to Web Hosting" which went seamlessly. Tried uploading more web pages to my other domain "leylinesexplained.net" which
  • Audio Cleaning Lab
    8 answers, most recent on 3/30/2022
    RE: When Loading Audio file get message "Error occured while writing data"
    @emmrecs Nearly all programs I use install additional files (preferences, user settings) under C:\ProgramData or C:\Users\MyWindowsUsername\AppData or in the Documents folder. This is because Microsoft restricted the access to the program files
  • Xara Designer Pro
    2 answers, most recent on 3/30/2022
    RE: HTML export is duplicating files
    Here is the list of pages in Xara, and a screenshot of the output directory the HTML pages are written to. Notice the "2" after most of the pages. If I export again, the next copy will be "3", then "4", etc...
  • Music Maker
    27 answers, most recent on 9/23/2023
    RE: Song Maker AI Templates and Functions
    How to use the editor? 1. set basic info - style, bpm, chord... 2. select song parts (click on the Show/Hide menu on the right) 3. select track instruments (the parameters need only when you want randomize song data) 4. click generate Loop Map
  • Music Maker
    27 answers, most recent on 9/23/2023
    RE: Song Maker AI Templates and Functions
    Hi, i made a Template Editor/maker for Magix song maker AI. You can create or modify original templates. http://enkisoft.nhely.hu/index.html After you created a template, save it to the Magix SongTemplatesAi directory. -> add more functions! Have
  • Music Maker
    17 answers, most recent on 2/11/2025
    RE: OS Startup Notification/Advertisement
    Thanks, John EB. The Microsoft Troubleshooter Tool couldn't find Magix Connect in its list of installed programs and when I selected "not listed", it wanted me to enter the product code. I don't think I ever got a product code for Connect. I don't
  • SOUND FORGE
    26 answers, most recent on 5/18/2022
    RE: Sound Forge 16: making sample chains
    Ah, I see now the line where you create the file name here:     if(combinedFile != null)    {        combinedFile.SaveAs(outputFolder + @"\" + di.Name + "_" + fileCounter + ".wav", combinedFile.SaveFormat.Guid, "Default Template",
  • SOUND FORGE
    26 answers, most recent on 5/18/2022
    RE: Sound Forge 16: making sample chains
    @amaury-groc I have here modified script that should do what you asked for. You can select the input folder. The script will then walk through all subfolders and create an output file in an output folder you can specify. The output filename will
  • Video Pro X
    10 answers, most recent on 8/3/2022
    "File not found", even after re-selection
    I have a project where I have added an mxcOGG file that prompts me with "File not found" each time I open it. The file is definitely there in the ShopManager directory, and I can easily select it again, but I noticed that the file name appears to be
  • Movie Studio
    10 answers, most recent on 3/22/2022
    Extra software programs being installed in wrong directory
    Magix Movie Editor Pro Premium Version 21.0.2.130 (UDP3) Windows 10 I bought and installed Magix Movie Editor Pro 2022 and it wanted to download a load of extra programs which is fine by me. The problem is they automatically start downloading them
  • ACID
    4 answers, most recent on 3/20/2022
    Updating VST Directory Search Crashes Program at Launch
    This post is for an issue getting ACID PRO 10 Suite to launch properly.   I recently purchased a new Alienware System for my studio: Aurora 13 Widowmaker Series Intel Alderlake 12gen i9 Processor 64GB RAM 2TB SSD 2TB HDD Windows 11 Home Edition I
  • SOUND FORGE
    10 answers, most recent on 1/5/2023
    RE: Remove context-menu
    I arrived to this thread when trying to search on how to disable the Sound Forge Pro 14.0 context menu, which appears whenever I right-click on any folder. After digging in for some time, I found this registry
  • Movie Studio
    179 answers, most recent on 4/16/2022
    RE: Video Pro X12
    The Mercalli 2.0 Stabilization works great, though. Can't say the same about the VEGAS Pro Stabilizer, which is awful (not even sure why that is in there, if they will continue to bundle Mercalli 2 and sometimes give Mercalli 5 as a
  • ACID
    2 answers, most recent on 3/16/2022
    How do I install Loop Collections into my Acid Pro 10.x program?
    I'm a novice to this product. I installed the Acid Pro 10.0.5 (build 38) program. It came with some sound loops and other stuff that appears to have installed successfully (the "Download Loops and Instrument Collections" from the Help menu shows
  • Movie Studio
    11 answers, most recent on 3/18/2022
    RE: Export 3D video stopped working. Out video no video just sound
    Thanks for this. The device option tab has all 3 set to Radeon R9 M370X.I checked in WIndows device manager for the AMD R9 and the current driver on my system is 7/15/2015 ver 15.00.1060.0.Apple support has an article (
  • Photostory
    5 answers, most recent on 3/8/2022
    RE: Crashes or won't run
    OK. I did open a support ticket, but I think I may have resolved the issue in the meantime. Here are the details in case others are experiencing similar issues. Fix was to do a system restore to several days before I installed a filename randomizer
  • Photostory
    5 answers, most recent on 3/8/2022
    RE: Crashes or won't run
    I downloaded the latest download, but it only shows as 21.0.1.74. I can't even get it to start to update it. When I run it, the cursor spins for a second, then nothing. Event viewer shows nothing in the app log, and the following in the system
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