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  • Other products
    No answers, created on 12/10/2025
    PhotoManager Deluxe - Editing/Deleting photos on NAS
    Hello, I have just purchased PM Deluxe after using the free trial. Although making progress on categorising my 8000+ photos (!), I am having an issue with editing or deleting photos from within the programme - the photos are stored on a Synology NAS
  • Movie Studio
    12 answers, most recent on 3/26/2024
    [Solved] Is there a way to download any bug fixes for Movie Studio 2023?
    In the past few weeks I've been having issues with Movie Studio 2023 crashing or at least locking up and or giving me generic error messages especially (but not exclusively) when rendering a project. I was wondering if like many programs/apps there
  • Other products
    No answers, created on 7/28/2024
    Error Code: -59 Question
  • SOUND FORGE
    6 answers, most recent on 2/7/2025
    RE: Error opening the program
    @JamersonDJ Tente repetir uma vez clicando com o botão direito do mouse no ícone de atalho > Executar como administrador. I did what you said, but the error persists
  • Audio Cleaning Lab
    2 answers, most recent on 10/22/2023
    RE: [Solved] Trying to record produces an error message
    @Brian-Pollard Hi See this comment for the same issue with ACL. John EBForum Moderator
  • Photostory
    2 answers, most recent on 12/2/2024
    RE: Activation denied
    @Helen-Robinson Hi . . . . just purchased Magix 2024 . . . . The current version is Movie Studio 2025, from where did purchase the 2024 version? If the activation code begins with P3- then if the error message is: Error -14,        this means that
  • Music Maker
    2 answers, most recent on 12/29/2025
    RE: Which Soundpools are included in MM2026 Ultimate
    @Tony-Kovac Your post here has been hidden since it has nothing to do with the question which @Eusebio-Rufian-Zilbermann asked! Please do not hijack another user's thread by creating a post which has nothing to do with the original question but
  • ACID
    16 answers, most recent on 4/27/2026
    RE: ntdll.dll - ACID doesn’t start
    I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean
  • Movie Studio
    3 answers, most recent on 9/5/2025
    [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
    My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
  • Music Maker
    3 answers, most recent on 5/26/2025
    RE: trying to activate MMM Premium edition
    hi jeff,thanks for getting back to me to answer you first question,i am trying to install MMM-2019 premium edition,next when i bring up the actvate page there is 2 sections ,1 section says,activating a new music maker adition,the other section says
  • Music Maker
    2 answers, most recent on 7/18/2024
    RE: [Solved] How to delete properly
    @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
  • Movie Studio
    2 answers, most recent on 6/11/2024
    RE: [Solved] I can not install Studio 24 that I purchased on 1/27/24
    @JA-Conzen Hi The 1603 error means the run permissions or Temp folder access permissions on the computer are incorrect, usually caused by your account setting being corrupt, this can occur after a Windows update not resetting the account correctly,
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error
  • Movie Studio
    12 answers, most recent on 4/23/2025
    RE: Error after installation when opening program
    im, having this same issue on my Dell computer and windows 11 with the latest intel drivers error in module "OpenCl.dll [Load address 0x00007FFBCA090000] to address 0x00007FFBCA09A21E [Exception 0xc0000005 "ACCESS_VIOLSTION"]
  • Other products
    One answer, on 6/16/2025
    [Closed] trying to download the learning models for Vegas 22
    I have Vegas 22 on my computer. I am trying to download the learning models for Vegas 22 but I get an error message stating" there are no compatible products on my computer." Any idea why this would happen and how to fix it? Thanks! Dell XPS windows
  • Movie Studio
    One answer, on 12/4/2024
    QuickTime
    When I try to include a mp4 video in the time line, I got an error message that says that I must have QuickTime installed
  • Movie Studio
    46 answers, most recent on 4/10/2025
    RE: Stereo not supported - burning disc
    @johnebakerJust tried to switch to surround (AC3) using the mixer and "advanced" setting of the codec but that fails to the same error message "Selected audio format is not supported. Please use the stereo setting for export."RobertDiver / Biker /
  • Movie Studio
    48 answers, most recent on 9/29/2025
    RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
    @AAProds Hi Al I currently don't have access to those files at the moment, my PC is offline for a few days. Will let you know as soon I can put something together for you. @jak.willis Hi Jak The full error message I believe
  • SOUND FORGE
    28 answers, most recent on 1/27/2025
    RE: INSTALLING LEGACY PLUG-INS
    Thanks for removing that, John. This error. I was searching for a solution for that error and I couldn't find one. It's not an issue right now. But, I'd like to know how you fix it. I couldn't see anything in permissions/security or in googling the
  • Video Pro X
    2 answers, most recent on 11/16/2025
    [Closed] Vegas Pro version 22.
    Hi, I don't visit this site often so I don't know if I'm un the good past section for my version of Vegas or Vegas itself? I'll hope for the best. I had to reinstall my version because the Preview pane and tool boxes were always missing after
  • Off topic
    40 answers, most recent on 1/26/2026
    [Closed] Does Magix have customer support?
    I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
  • ACID
    13 answers, most recent on 12/31/2024
    My Acid 11 Error code 14
    I can not access my ACID program. VEGAS program works well. The serial numbers check well. Code 14 is blocking my use of the program.
  • ACID
    9 answers, most recent on 1/24/2025
    RE: Won’t install Sony acid 7
    @NTC-LAIDLER Ok. So, did the Acid install at all? Because you wrote that the transfer throw an error but also that you tried to make it accept your serial number, which would imply that the installation went through. Are you getting a specific error
  • Other products
    One answer, on 8/29/2024
    [Closed] Sony Vegas "Error" "The Activation Code is Incorrect"
    I dont even know what is happening now, i just bought this program a couple of hours ago, and i have been trying to render some videos but this error appears before render the video, does someone have any solution??? I need a help real quick
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