• Movie Studio

  9 answers, most recent on 6/17/2024

  RE: Upgrade problem
  Thank you. I did follow purchase refund links to get here, but I seem to have diverted myself to the Forums. LOL I have since submitted a CS email for my refund request. I specifically want the Extras (effects and titles, etc), so it's worth my time
• Movie Studio

  33 answers, most recent on 12/3/2024

  RE: After Effects Rotobrush Effect
  MEP Premium ver: 19.0.1.18 (have stopped upgrading due to system capability) Hi, wondering if anyone knows where I can obtain additional transition templates? I'm mainly looking for specific shapes, like animals, transport etc. Also interested to
• Music Maker

  3 answers, most recent on 7/16/2024

  Music Maker 2025 Premium - Split MIDI track into separate tracks
  I have recorded a single MIDI file, consisting of several instruments (solo, base, drums, etc) on my keyboard. I have imported the file to Music Maker via the MIDI editor. Is it possible to split the 6 instruments into separate tracks so I can edit
• Samplitude

  2 answers, most recent on 3/18/2025

  Internal Error: Multi CPU Bouncing may have failed
  I keep getting this error randomly. Happens on different projects on different tracks and during different format exports (FLAC, mp3, etc). And sometimes doesn't happen at all and the export is successful.   System Specs: Samplitude Pro X8
• ACID

  One answer, on 5/13/2026

  Quantized Timeline Jumping / Live Arrangement Performance
  I am a long-time DAW user currently building live band medleys and stem-based performance sets inside ACID Pro 11. One feature that would dramatically modernize ACID’s live-performance workflow would be the addition of quantized timeline jumping
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  @CubeAce Ray, As far as I am aware, you have never been able to buy Video Easy as a standalone product from Magix. Why it is available from Ashampoo without the dongle I don't know and quite frankly, I don't care. I bought it to have an idea of what
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @me_again, @Pete-Lowland, @browj2, @johnebaker, @CubeAce, @Can-Dive, @AAProds Hello everyone, I've been following this thread with great interest. To avoid the problems described on the forum so far, I finally decided to convert all my *.TK2 files
• Video Pro X

  3 answers, most recent on 2/1/2023

  [Solved] Problems with Move Templates
  I am having trouble with the move templates on video pro x and can really use some help. The move templates work perfect on magix movie edit pro, but for some reason they are responding terribly in pro x. When I start with a green screen video and
• Music Maker

  11 answers, most recent on 1/30/2024

  RE: Changing frequencies of music (solfeggios)
  At the moment Soundpool loops for Yoga & Meditation etc but I want to create my own meditative sound with VST Instruments (I am a novice).
• Off topic

  4 answers, most recent on 2/14/2023

  [Solved] Problem in login to MAGIX personal area on web site
  I tried to make a login but it was no accepted. "not valid" or something. I used user id which I have used many years.I click on "forgot my password" and get email allowing make new password. Same error message. I did it again but same result.Then I
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hi . . . . VDL still creates new folders in documents when VDL is started. It is wrong that I cannot have photos in documents that have nothing to do with VDL . . . . That is correct, the folder should be called Magix within which
• Movie Studio

  One answer, on 10/26/2024

  RE: inserting arrow
  @Greg123 Hi In the Templates tab, Image objects, Present there are several arrows available. If there are none suitable, then you can download, or create using your favourite image editor, and insert an arrow image - however they must either be a
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  @Crystal-Hall Hi . . . . since I bought it through them however I paid for this year and I need to get my invoice for my account this information . . . . Do you have a Magix supplied version of Xara Web Designer, v19 being the last one from Magix,
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  @Brad-Markel Hmm. Old Soundpools have a BPM.inf text file with the information about their content inside the Soundpool folder. Newer Soundpools have a description.xml text file. I don't know if there was a change in Music Maker 2025 but maybe it
• Movie Studio

  17 answers, most recent on 4/7/2024

  error exporting any MVP projects to video (like AV1 etc)
  Hi I get an overall error that i can't export any projects to any filformat like AV1. I have just bought and installes Video premium deluxe 2024. please help
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Thank you Emmrecs (Jeff?) - yes, found Signature bit earlier today and added it. Sorry if I'm not using this forum correctly. Have looked at my Trial version and think I'm right that when you click on "Help" in the program, unlike old MEP13, context
• Music Maker

  2 answers, most recent on 10/7/2025

  [Closed] Start The LINUX support already. (Or quit hindering it)
  It is about time to devote some of your efforts into support for LINUX users.So far it has been obvious you could not care less. Your moderators even shut down any topics related to us using MAGIX on LINUX. Stating that we are "on our own" and
• SOUND FORGE

  8 answers, most recent on 5/12/2024

  requires the ser # everytime I start the pgm.
  I had a crash. Removed SF13, then Reloaded the program. Put in correct ser#, etc. Now, pgm requires a ser # everytime I boot the thing. Also, the original ver was 13.0.45. Now, it says just 13 and there is NO upgrade. Please help.
• Video Pro X

  9 answers, most recent on 2/28/2025

  bugs previously reported
  Hi, I know it's tiring! But today I once again told technical support that I "am aware of the bugs pointed out in relation to the project folder" (transfer of the clip from the folder list to the timeline with a 1-second limit, editing of list data
• Music Maker

  10 answers, most recent on 2/11/2023

  [Solved] 2023 Music maker - Updating free version to paid premium
  I was using the 2023 Music maker free version and then paid for the 2023 premium version. Downloaded the premium version from the links in the confirmation email. When installing - it uninstalled my free version and then only reinstalled the free
• ACID

  2 answers, most recent on 7/4/2024

  RE: Big Delay when Input Monitor is On
  Probably audio driver related, either which one used, and/or settings of it for block size, total latency range, etc. Assuming you are not trying to "live" monitor/listen to same track while recording... or, you could have too many plugins and
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @johnebaker 👍 Yeah I'd say it was 1-2secs slower, hard to tell when the window disappears as soon as it's finished. I exported this 15+ times, shutting down other software, Google etc. Export times varied by only 1sec, -ish. but FullHD was def just
• Music Maker

  4 answers, most recent on 11/19/2023

  DAW
  Just wondering why does anyone on here use MMM instead of FL Studio, Ableton, Serato etc. or do you use them DAWs as well. Me personally i just find MMM easier to use/navigate than eg. FL Studio, etc. even though the other DAWs are probably better
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported