• Photostory

  3 answers, most recent on 2/22/2022

  RE: PHOTO STORY 2014 DELUXE
  Problem solved. Needed to uninstall from another computer and reinstall on computer in use. The fault was mine.
• Movie Studio

  4 answers, most recent on 2/12/2022

  MEP unable to export .MOV footage into .MP4 format?
  I have fooatge which after being processed by AfterEffects is in .MOV (they don't offer MP4 due to some stupid reason!)But when I import that video into MEP, then try exporting as MP4 it shows an error message, and makes me close down the entire MEP
• Movie Studio

  15 answers, most recent on 2/10/2022

  RE: Program jam
  We desperately need a sticky to help people set their machines up for the new Hardware Settings or give solutions to this incessant crashing/freezing simply because Magix can't/won't program their software to fail gracefully. I would wager a fair
• Music Maker

  19 answers, most recent on 2/10/2022

  RE: Copyright claim on a producerplanet SONG
  @Pic Technically this has nothing to do with Magix. You just send YouTube all your purchase confirmations which show that you can use the audio royalty free. You can also cite the license agreement from Producerplanet.com It reads like you didn't do
• Video Pro X

  38 answers, most recent on 2/7/2022

  RE: proDAD Mercalli V5 SAL
  I checked my daughter's computer and the problem is the same. This is clearly the fault of the X13 version. The computer is on AMD Ryzen 5 3500 16 GB of RAM and the problem is occurring.
• Video Pro X

  38 answers, most recent on 2/7/2022

  RE: proDAD Mercalli V5 SAL
  @Pawel-Rybinski hi. I can't really see what is going on in one video as at present it is only showing on YouTube at 320p so not enough detail to make out anything, but on the second video the stabilization is not shaking but has the 'jellow' effect
• Video Pro X

  38 answers, most recent on 2/7/2022

  RE: proDAD Mercalli V5 SAL
  @Pawel-Rybinski hi. I can't really see what is going on in one video as at present it is only showing on YouTube at 320p so not enough detail to make out anything, but on the second video the stabilization is not shaking but has the 'jellow' effect
• Video Pro X

  38 answers, most recent on 2/7/2022

  RE: proDAD Mercalli V5 SAL
  @Pawel-Rybinski hi. I can't really see what is going on in one video as at present it is only showing on YouTube at 320p so not enough detail to make out anything, but on the second video the stabilization is not shaking but has the 'jellow' effect
• Video Pro X

  12 answers, most recent on 1/26/2022

  RE: Lots of stuttering since the brand new VPX13 update
  @Wayne-McIlvaine Hi Wayne. I know this will not help you at the moment but on some previous update notes and on this page there is a warning not to update the program until you have completed any projects you may be working on. There is a danger of
• ACID

  11 answers, most recent on 10/2/2022

  "Acid Pro 10.0 has stopped working" error on startup
  I have begun receiving this error whenever I open Acid Pro 10. Recent change was upgrade to Win 11. AP10 continued to work, but this error started appearing. Need anyone's help as the web doesn't have good info on this. Thanks. Problem Description 
• Movie Studio

  67 answers, most recent on 2/8/2023

  RE: Uploading 3D video to YouTube?
  @Scenestealer Hi Peter. Your point is duly noted but I was referring the the likely chances of anyone being able to give a direct reply rather than whoever is asking the question. 🤣🤣🤣 I would never accuse anyone asking a question here as being 'Odd'
• Music Maker

  One answer, on 1/12/2022

  Unable to install Music Maker 2022 Premium
  Hi, I just bought Music Maker 2022 Premium with online installation. Unfortunately I am unable to install the software completely. The installation window remained frozen for almost 2 hours before I finally decided to abort the installation. Also,
• ACID

  6 answers, most recent on 1/7/2022

  RE: Error message
  @robert-trainor Hi and welcome to the forum. We need more information: Computer specification, Windows version, and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would
• Web Designer

  4 answers, most recent on 8/31/2022

  RE: Error open Online Contetnt Catalogue
  @Pal-Laurinyecz Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. The problem you are seeing could be caused by a fault at the Magix server, I think. Assuming your Update Service is still current and that you
• Movie Studio

  25 answers, most recent on 12/28/2021

  RE: Quick Time Movie Export (Advanced) Not Working
  @johnebaker Hi John. There is a slight difference in frame rate as well which was my fault. Ray.
• SOUND FORGE

  2 answers, most recent on 12/24/2021

  Got Sound Forge15 for $29.00. Won't take SN# till I buy again @ $49.99
  Greetings to all and Happy Holidays: I wasn't envisioning my first post to be like this. Dilemmas are as follows: I purchased Music Maker Premium Edition yesterday, here in the states on 12-23-12 for $79.99 US. An hour earlier it was posted on the
• Movie Studio

  One answer, on 12/22/2021

  RE: Unwanted sound interference during video dissolves
  @JDW Hi and welcpme to the forum. We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in
• Other products

  10 answers, most recent on 12/18/2021

  RE: Downloading from the cloud
  Thanks for that Jeff. My fault totally. I should have had my glasses. Having said that there is only one hidden icon. This reads "Magix network sync" This button then opens a box showing "Cloud Import" All the information after that is in
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  @AAProds Hi Al. Fare enough, I don't disbelieve you. Most of my BSODs were with my last motherboard / CPU. As I said, in my experience, any glitches are generally caused by a fault of some kind, not by some fundamental inability of the system to
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  @CubeAce Ray, Win 7 was better for me, actually. It was just such a great OS. I loved it. Did I ever have a BSOD? Of course I did; I didn't say I never did. But it was so rare it didn't bother me. I've had more BSODs/lockups with Win 10 than 7. As I
• Movie Studio

  One answer, on 12/15/2021

  [Closed] VEGAS Pro Edit 14 - Crash on Launch
  Hi, I've had VEGAS Pro Edit 14 for a few years now. I've reinstalled the application on Windows 10 Pro 64bit Machine and whenever I launch the application I get a crash. ERROR: Extra Information Problem Description   Application Name:    VEGAS Pro 
• Movie Studio

  40 answers, most recent on 12/16/2021

  RE: Unable to export cropped video properly
  @Bob-Schlesinger Hmmm. Any chance of putting the video file onto Google Drive or Dropbox for us to play with? Just for elimination purposes, export a short segment of that file, at full size ie no Section effect applied, then, assuming it exported
• Rescue Your Videotapes!

  10 answers, most recent on 12/15/2021

  RE: Video color noise
  @MineJOT1 Thank you for the updated additional information. No, that is not overscan but looks rather more to me like a "fault" of some kind in the actual tape or with your tape player. Can you test this by playing the tape direct to a TV? Do you
• Movie Studio

  6 answers, most recent on 12/8/2021

  RE: Capture Sputtering - DV Tape
  "do the eSATA boxes have USB connection" Strickly esata (no combos) Just captured more than 16 minutes (no stutter), using fresh install of 'MEP 2016 Plus' ... Unless using MEP 2016 made the difference (instead of version 2013 & 2015), I'm