• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc000041dFault offset: 0x000000000099016dFaulting process id:
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Faulting application name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Faulting module name: acidpro.exe, version: 8.0.12.26, time stamp: 0x5f804059Exception code: 0xc0000005Fault offset: 0x000000000099016dFaulting process id:
• ACID

  16 answers, most recent on 4/27/2026

  [Solved] ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Other products

  One answer, on 3/2/2026

  [Closed] Installion error on 23 vegas software
  Ihave this problem installation Problem Description    Application Name:    VEGAS Pro    Application Version: Version 23.0 (Build 302)    Problem:             Unmanaged Exception (0xc0000005)    Fault Module:        C:\WINDOWS\SYSTEM32\ntdll.dll   
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  here's the crash report.... Extra Information   File:                C:\Users\hp\AppData\Local\MAGIX\ACID Pro\11.0\dx_grovel_x64.log Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Heres what the last report states:- SourceACID Music Studio 11.0 SummaryStopped working Date‎19/‎02/‎2026 14:39 StatusReport sent DescriptionFaulting Application Path:    D:\Music\ACID11\musicstudio110.exe Problem signatureProblem Event Name:  
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  updating..magix has crashed again this time with this error: I have messaged Magix support, if they have no clue I am uninstalling.At least I now got new a new pair of headphones and usb audio controller. Faulting application name:
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  SourceACID Pro 8.0 SummaryStopped working Date‎29/‎12/‎2025 09:14 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\ACID\ACID Pro 8.0\acidpro.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:  
• Video Pro X

  2 answers, most recent on 3/30/2026

  [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  Hi! I was using V23 Build 356 in saturday and everything works great. After I finish movie I just turned off PC and didn't used it until now.Now I have VCRUNTIME140_1.dll error when I try to start V23. I uninstall all Microsoft Visual C++
• Other products

  One answer, on 9/16/2025

  [Closed] Vegas21 crashes on startup(0xc0000005)
  After installing some audio plugins from Boris, Vegas cannot start, version number Vegas21. I tried uninstalling Boris and Vegas, but it still cannot start. I once tried ctrl+shift to reset the Vegas settings, but it didn't work either.Problem
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  Sound Forge 17
  I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  10/28/2025 1:08pm Intel - System - 2.2.102104.8 SourceMAGIX Music Maker Premium SummaryStopped working Date‎10/‎30/‎2025 9:49 PM StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\MUSIC MAKER 2026
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  RE: SF17 will not completely load
  Here's what it says: Problem signatureProblem Event Name:    APPCRASHApplication Name:    Audiostudio150.exeApplication Version:    15.0.0.121Application Timestamp:    61bb7210Fault Module Name:    mgxasio4_x64.dllFault Module Version:  
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  This is the most recent crash description from the Reliability monitor     SourceSamplitude Music Studio SummaryStopped working Date‎30/‎06/‎2025 17:58 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\Samplitude
• Other products

  One answer, on 5/17/2026

  [Closed] Crashing Vegas 20.0
  Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Extra Information   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\dx_grovel_x64.log   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\vst_grovel.log Problem Description  
• SOUND FORGE

  One answer, on 4/6/2025

  Sound Forge Audio Studio 14 - iZotope Neutron 4 Elements Crash
  Every time I'm trying to use Neutron 4 Elements on a file with a non-standard sample rate (e.g. 32kHZ, 48kHz), Sound Forge Audio Studio 14 crashes.The same plugin works normally if the file has a sample rate of 44.1kHZ. Problem
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  @Apollo89x Hi. Can you update your signature to all your current hardware and windows version please? Ray. I've done that.This fault/bug with Movie Studio is still persisting though... :/
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  here are the last two.. let me know if you want/need more: DescriptionFaulting Application Path:    C:\Program Files\SOUND FORGE\SOUND FORGE Pro 18\Forge18.exe Problem signatureProblem Event Name:    APPCRASHApplication Name:   
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  To this day, some say that it's Vegas' fault (Creative) and others say it's Magix's fault. @Betovalle It was nobodys "fault". Who is stating this. As has been stated many times on this forum it was the Vegas team, not Magix, who decided to
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  Hi No fault notification showing in Reliability monitor.
• Movie Studio

  13 answers, most recent on 9/8/2025

  [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on