• Music Maker

  10 answers, most recent on 3/22/2024

  [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  RE: [Solved] LOUD STATIC NOISE
  @EHS This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can press the Windows key + R on your computer keyboard, and type REGEDIT in the Open field: Then
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
• SOUND FORGE

  4 answers, most recent on 10/21/2023

  RE: [Solved] How to Select Audio in Between Markers in Sound Forge Pro 16 on PC?
  For now, do you know of any keyboard shortcuts or any other ways to do this that are as efficient? 'Click and drag' ...or... click the start point, hold the 'Shift' key and click the end point' (both are relatively quick and easy) Keyboard.. place
• SOUND FORGE

  2 answers, most recent on 9/25/2024

  RE: doesn't open after install
  You might try a (forced) reset. Reset is normally accessed in the File menu, "Reset all preferences and clear cached data" If SF will not open, hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the reaet tool. btw, welcome to the
• Music Maker

  One answer, on 12/29/2023

  Native Instruments Hybrid keys and MuMa Izotope
  I got the serial keys for those two functions but do not know where to type them
• Video Pro X

  4 answers, most recent on 2/20/2023

  [Solved] Chroma Key Issue
  Hi All,   I can't find many tutorials that explain how to properly use chroma key on special effects or animations. I have an issue where I have YouTube subscribe animation but when I use Chroma Key to remove the green, it still leaves behind a kind
• Movie Studio

  11 answers, most recent on 7/17/2024

  RE: Intro/Outro Templates
  @MartonITService In addition to what the other contributors have asked, can you confirm that you registered the 2025 version (with its new serial key) when you first installed it? JeffForum Moderator
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @Can-Dive Hi . . . . actually viewing the log by pressing the button doesn't work on my system although I know the log exists . . . . This is probably Windows Explorer in a hung state, so the open log action fails. Two thingways to get out of this
• Web Designer

  3 answers, most recent on 4/8/2023

  [Solved] Is it possible to upgrade older version to new one?
  Hello, I have old key of MAGIX Xara Web Designer Premium. I believe it is 15 version. Is it possible to upgrade to latest version?
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Movie Studio

  18 answers, most recent Yesterday

  RE: Video Deluxe 2026 Plus
  @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
• Video Pro X

  24 answers, most recent on 10/8/2024

  RE: VPX Converting a Movie (MVD) to a Project (MVP)
  @Can-Dive Hi . . . . change the display name (which by default is the filename), the name of the object does not change . . . . Works fine for me. Did you press the Enter key, after typing in the new name, then OK? If not try it. John EB
• SOUND FORGE

  6 answers, most recent on 7/11/2024

  RE: Trying to find alternatives
  @Ozy With Sound Forge Pro Suite(!) also comes SpectraLayers Pro which you can use for denoising. Check Steinberg's website for more information. You can use the arrow keys on your keyboard to fine tune the sliders.
• Music Maker

  2 answers, most recent on 5/17/2023

  [Solved] Cant' get the Midi to fully connect with software
  I plug in my midi and (normally) I can play the midi while my song is paused and hear the notes as I physically play them. I would also be able to hit a note in the midi editor and hear that too. Today I plugged in the midi and saw the midi icon
• Movie Studio

  32 answers, most recent on 6/30/2024

  RE: Scrolling Suggestion-Thoughts Please
  @AAProds Hi Al,  Also, to be able to hold down the Shift key to jump 5 frames backwards and forwards, not one. Ctrl+left/right arrow. John CB
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily
• Movie Studio

  23 answers, most recent on 2/16/2024

  RE: Using the cut tool while the cursor or movie is playing
  @Kirk-Johnson, @Marc-Goder, @browj2 Hi As I understand the process being used in the linked to post, the method is quite simple and technically is not doing the cuts while the video is playing. Method: Hold down the right or left arrow key for the
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle @johnebaker @AAProds I can think of three solutions to this issue. The first is easy to implement by all of us editors of video. The other two require some programming enhancement. Instill in your personal workflow, the habit of cutting
• Other products

  2 answers, most recent on 4/26/2026

  RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Thank you for this thorough and very precise answer! I'll just have to be patient then! And yes, I think Magix can at least provide me with a key for VP22 to compensate for the broken version of VP23, and I heard about the driver issue. But I think
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  RE: Volume automation - Sound Forge 18 Pro
  Thanks, Rick. I appreciate that's one way of doing it, but drawing envelope points for every breath might slow me down a bit. Since I last posted, I bound a hotkey to the Volume window. Everytime I open it, it remembers the last setting I used (I'm
• SOUND FORGE

  One answer, on 7/29/2024

  RE: Sound Forge 17.0.2 (x64) Build 109 - Program wont load up
  Hi @STEVE-SIDORUK, Try re-setting Sound Forge.. which is normally accomplished through the "File" menu. When SF will not open to access the menus, hold down the 'Ctrl+Shift' keys, whilst launching SF, which should open the reset/clear cache tool.
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  @Richard-DeVito You only seem to be showing the first thirty seconds or so of the project. Richard, you can display the whole timeline/movie by clicking on a blank track and then the hitting the Enter key, or hitting CTRL F.
• Music Maker

  2 answers, most recent on 12/6/2024

  RE: How to get Music Maker 28 or 30 on new device
  @CB30 Welcome to the Magix users forums! Assuming your older versions were registered with Magix when you first installed them, go to your Magix account, log in and go to My products. Find the listing for your products and follow the links to the