• Samplitude

  9 answers, most recent on 4/2/2021

  recording directly from bass guitar input
  I am a beginner with recording. I have been trying for a long time now to record bass tracks via usb on samplitude music studio 2020. The video makes it look easy but despite following video I cannot get the system to record. Samplitude assumes a
• Movie Studio

  7 answers, most recent on 3/27/2021

  RE: Serial number not working
  @bettina-bitsch Hi In addition to @Markus73 comment above, use this guide to navigate through the Support system to raise a support ticket. John EBForum Moderator  
• Other products

  2 answers, most recent on 3/26/2021

  RE: Not for display - edit by moderator.
  @Dima-Dolya Hello. welcome I have deleted your personal and financial information including your two screenshots as this is a public user to user forum. There are no Magix employees or sale staff here. What is your product? If this is a vegas
• Video Pro X

  5 answers, most recent on 3/30/2021

  RE: Lockups and font size problem w/ 3D animated text
  @MF.Laboo Hi . . . . it locks up VPX and I have to close VPX from Task Manager . . . . What is you computer specification - see this topic for details required - please quote processor and graphics card full names eg 64 bit 3.3GHz i5 is insufficient
• Music Maker

  10 answers, most recent on 3/25/2021

  RE: Installing an upgrade to Music Maker Premium
  @Sidney-Stevens Hello, Welcome If you read the Microsoft error 1603 guide it may help you resolve your issue here Forum Moderator  
• Samplitude

  4 answers, most recent on 3/23/2021

  RE: Copy Velocity mapping to ModWheel
  @Jesnie 49 Tracks with about 25 minutes EACH? 😨 OK, that will take a lot of time. I have bought a tool called Synfire some years ago where I can just copy/paste the velocity to the modulation controller. If you want to try it for yourself you can
• Xara Designer Pro

  3 answers, most recent on 3/23/2021

  RE: Designer operating substandard
  @Vaughan-Martin Hi You can raise a Support ticket using the Support link at the top of the page - see this guide to navigate through the Support system. . . . . this problem spans 2 separate computers . . . . What is the system specification of the
• Photo & Graphic Designer

  One answer, on 3/18/2021

  RE: Horrible support
  @Kevin-Gutierrez Hi Magix support is done through a ticketing system - this ensures that all issues are logged, passed on to the correct support person and processed in turn. To raise a ticket see this guide on how to do so, however do note that the
• Music Maker

  11 answers, most recent on 9/2/2022

  RE: Installation Error Code 1638 Another Version Already Installed
  @Edward-Hamaty Thank you for the follow up and help guide to sort it out.
• Web Designer

  5 answers, most recent on 3/16/2021

  RE: Web Designer Pro X plus Free Gift
  @GNC Then may I suggest you please follow this guide step by step and raise a ticket with support here. followed your guide and was able to submit a ticket *crossing fingers*. Thank you for the instructions!
• Web Designer

  One answer, on 3/14/2021

  RE: Customer support email address
  @Make Hi To contact Support you use the Support link at the top of the page - follow this guide to get to the Support Request form. Additionally you can post the issue you are having here in the forum, there are many users here who may be able to
• Other products

  7 answers, most recent on 5/31/2021

  I don't know how to get started with photo Manager Deluxe?
  How do I get started? Do I grab (move, or copy) folders from my various drives&folders and save a new folder somewhere? Right now, I can see under folders all my folders saved to my PC, but how do I start a main folder that will eliminate my
• Web Designer

  5 answers, most recent on 3/16/2021

  RE: Web Designer Pro X plus Free Gift
  @GNC Then may I suggest you please follow this guide step by step and raise a ticket with support here.
• Movie Studio

  17 answers, most recent on 5/24/2023

  Text to Speech tool
  Hi Please guide how to use the text to speech tool in Magix pro premium 2021 softwere..??
• Web Designer

  20 answers, most recent on 3/6/2021

  RE: paypal buttons from catalogue won't download
  As users of Xara have not responded, other users in this forum will research for you to help you come up with a solution. This guide may help you out here on adding PayPal button.
• Web Designer

  20 answers, most recent on 3/6/2021

  RE: paypal buttons from catalogue won't download
  The Xara guide states: E-COMMERCE (Pro & Premium Only) - You upgraded to premium In Xara Web Designer 10 Premium and Designer Pro X10 you can use our set of e-commerce widgets to add your own online store to your website, or to provide access to
• Web Designer

  20 answers, most recent on 3/6/2021

  RE: paypal buttons from catalogue won't download
  @TRUDY-ARNDT-WOKSA This is a user to user forum, there are no Magix staff here, just users of the applicable Magix software products. There are no members of staff to speak to, as I advised please use the raise a support ticket guide step by
• Web Designer

  20 answers, most recent on 3/6/2021

  RE: paypal buttons from catalogue won't download
  @TRUDY-ARNDT-WOKSA Hello, Welcome You could try this Xara guide, it may offer some help here Or use this guide to start a support ticket here
• Movie Studio

  15 answers, most recent on 3/23/2021

  RE: Serial Number and Purchase
  @Nick-Giaquinto Hello, Welcome use this guide here to contact support    
• SOUND FORGE

  9 answers, most recent on 6/4/2021

  RE: static
  The attachment is a small clip of a 75-Min "voice-guided" recording. The static sound happens as soon as I open Sound Forge. It doesn't matter whether it is set to Record or just reviewing an audio file. It happens when I go to another app (ie
• Other products

  11 answers, most recent on 3/2/2021

  RE: Activate my software
  @Former user I suggest you follow this help guide to contact support and raise a ticket, click here.
• Music Maker

  4 answers, most recent on 2/28/2021

  RE: crashing
  @monique-Wyatt Hi Are you also getting an error message like this:- These are the loops I have in the Brass section As you can see there are some missing loop files in different keys in House by the Sea. Please raise a support ticket through the
• Video Pro X

  One answer, on 2/27/2021

  MxDownloader - how do I turn it off.
  How do you turn of the MxDownloadManger.exe. I DID A SEARCH with zero results. I always get a prompt of "Do you want to allow this app to make changes to your device. If I say yes it loads a list of effects even though all of them are already
• Other products

  2 answers, most recent on 2/23/2021

  RE: SPECTRAL LAYERS FILTER IN AUDIO & MUSIC LAB PREMIUM: WORTH IT?
  Hi, I am one that has been warning people, particularly those who had Audio Cleaning Lab and wanted to upgrade when a newer version was released, that Magix created two version - Audio Cleaning Lab (ACL) and Audio & Music Lab Premium (AML). The