Comments

emmrecs wrote on 3/1/2021, 1:42 PM

@Former user

Welcome to the Magix user to user forums.

I assume from what you write that your product is actually "MP3 Maker Deluxe". Is that correct?

What happens when you try to activate the software? What operating system is your new computer? If it is Win 10 I wonder whether that particular software is designed to run under that OS?

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Former user wrote on 3/1/2021, 2:30 PM

When I try to activate it said (This serial number has already register to another e-mail address. That my e-mail address) Please contact magix support. error code: 24

SP. wrote on 3/1/2021, 3:37 PM

@Former user You must use exactly(!) the same e-mail address you used in the past to register the software.

Former user wrote on 3/1/2021, 3:48 PM

I did use my e-mail and it said (This serial number has already register to another e-mail address. That me.

PATIENT-X wrote on 3/1/2021, 3:54 PM

@Former user

Hello, Welcome

For error code 24 advice click here

Last changed by PATIENT-X on 3/1/2021, 3:56 PM, changed a total of 1 times.

Friedrich Nietzsche: "Without music, life would be a mistake."

Pc1: Currently building my new computer based on RTX40 series and Intel i9 13th gen. Just waiting on new main board components.

Pc2: Zoostorm Crystal Intel i5 10400f 2.9ghz, 16gb ram, Rtx2060 super Gpu, 1tb SSD,

Monitors: MSI Optix MPG321QRF-QD 32 Inch, 4k Quantum Dot, WQHD, 175Hz, IPS, 1ms, RGB, G-SYNC Compatible.

BenQ EL2870U 28 Inch UHD 4K Gaming Monitor - 1ms, HDR, Eye-Care,. LED, Free-Sync, B.I. Plus Sensor

Laptop: Acer Nitro 5 AN517-54 79d2 Gaming Laptop - 17.3in QHD 165Hz, GeForce RTX 3060, Intel Core i7 11800H. Corsair Vengeance 16gb ram DDR4 3200. 1st M.2 Acer NVMe 512gb SSD. 2nd M.2 Samsung 980 PRO 500GB NVMe SSD. 3rd Samsung 870 EVO 500GB SSD drive.

Music hardware: AKAI MPK mini mk2, Yamaha PSRE373 keyboard, Hercules Impulse 300 & Hercules Jogvision DJ controllers.

PreSonus 68c Audio Interface, Audio Technica ATH-M50x headphones.

AKG K550 mk2 reference headphones.

Instruments: Vintage Maidstone Violin 3/4.

Lark Trumpet 4015, both instruments restored by me.

MCSE, MCSA, MCSA:MESSAGING, MCE, MCP, CCNA, A+, N+ Year 2005 ID#3485188

Inner Peace - meditation etheral music.

https://www.magix.info/us/media/inner-peace--1291891/

 

 

 

 

Former user wrote on 3/1/2021, 4:11 PM

I change my e-mail address. It will not take my serial number.

Former user wrote on 3/1/2021, 4:19 PM

I order Magix MP3 Deluxe 19 jan 23,2019, order Removed by moderator

PATIENT-X wrote on 3/1/2021, 5:34 PM

@Former user

Did you enter original email address from when you purchased the software in 2019?

Friedrich Nietzsche: "Without music, life would be a mistake."

Pc1: Currently building my new computer based on RTX40 series and Intel i9 13th gen. Just waiting on new main board components.

Pc2: Zoostorm Crystal Intel i5 10400f 2.9ghz, 16gb ram, Rtx2060 super Gpu, 1tb SSD,

Monitors: MSI Optix MPG321QRF-QD 32 Inch, 4k Quantum Dot, WQHD, 175Hz, IPS, 1ms, RGB, G-SYNC Compatible.

BenQ EL2870U 28 Inch UHD 4K Gaming Monitor - 1ms, HDR, Eye-Care,. LED, Free-Sync, B.I. Plus Sensor

Laptop: Acer Nitro 5 AN517-54 79d2 Gaming Laptop - 17.3in QHD 165Hz, GeForce RTX 3060, Intel Core i7 11800H. Corsair Vengeance 16gb ram DDR4 3200. 1st M.2 Acer NVMe 512gb SSD. 2nd M.2 Samsung 980 PRO 500GB NVMe SSD. 3rd Samsung 870 EVO 500GB SSD drive.

Music hardware: AKAI MPK mini mk2, Yamaha PSRE373 keyboard, Hercules Impulse 300 & Hercules Jogvision DJ controllers.

PreSonus 68c Audio Interface, Audio Technica ATH-M50x headphones.

AKG K550 mk2 reference headphones.

Instruments: Vintage Maidstone Violin 3/4.

Lark Trumpet 4015, both instruments restored by me.

MCSE, MCSA, MCSA:MESSAGING, MCE, MCP, CCNA, A+, N+ Year 2005 ID#3485188

Inner Peace - meditation etheral music.

https://www.magix.info/us/media/inner-peace--1291891/

 

 

 

 

Former user wrote on 3/1/2021, 5:41 PM

Yes I did

PATIENT-X wrote on 3/1/2021, 5:50 PM

@Former user

I suggest you follow this help guide to contact support and raise a ticket, click here.

Last changed by PATIENT-X on 3/1/2021, 5:56 PM, changed a total of 2 times.

Friedrich Nietzsche: "Without music, life would be a mistake."

Pc1: Currently building my new computer based on RTX40 series and Intel i9 13th gen. Just waiting on new main board components.

Pc2: Zoostorm Crystal Intel i5 10400f 2.9ghz, 16gb ram, Rtx2060 super Gpu, 1tb SSD,

Monitors: MSI Optix MPG321QRF-QD 32 Inch, 4k Quantum Dot, WQHD, 175Hz, IPS, 1ms, RGB, G-SYNC Compatible.

BenQ EL2870U 28 Inch UHD 4K Gaming Monitor - 1ms, HDR, Eye-Care,. LED, Free-Sync, B.I. Plus Sensor

Laptop: Acer Nitro 5 AN517-54 79d2 Gaming Laptop - 17.3in QHD 165Hz, GeForce RTX 3060, Intel Core i7 11800H. Corsair Vengeance 16gb ram DDR4 3200. 1st M.2 Acer NVMe 512gb SSD. 2nd M.2 Samsung 980 PRO 500GB NVMe SSD. 3rd Samsung 870 EVO 500GB SSD drive.

Music hardware: AKAI MPK mini mk2, Yamaha PSRE373 keyboard, Hercules Impulse 300 & Hercules Jogvision DJ controllers.

PreSonus 68c Audio Interface, Audio Technica ATH-M50x headphones.

AKG K550 mk2 reference headphones.

Instruments: Vintage Maidstone Violin 3/4.

Lark Trumpet 4015, both instruments restored by me.

MCSE, MCSA, MCSA:MESSAGING, MCE, MCP, CCNA, A+, N+ Year 2005 ID#3485188

Inner Peace - meditation etheral music.

https://www.magix.info/us/media/inner-peace--1291891/

 

 

 

 

johnebaker wrote on 3/2/2021, 6:46 AM

@Former user

Your user name we are seeing is for a disabled/deleted account.

If you are doing this, is there a reason why you do not use either your real name or a nickname to keep your profile active?

John EB
Forum Moderator

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.