Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@doug-o HI . . . . I'm guessing that the rendering was pushing my machine to its limits . . . Please help us to help you, currently we too are 'best guessing' what the cause of the issue is. We need the information @emmrecs has requested. What is

Movie Studio

6 answers, most recent on 6/26/2024

RE: Edit/playback screen lags / freezes during playback

@Bill-the-repair-guy Hi We need more information on your PC setup and the video formats you are working with - your computer system including Windows version and program version, see this topic for what is required and, if one is installed, any 3rd

Movie Studio

One answer, on 3/11/2024

RE: Audio Garbled upon export

@Robert-Wrisinger Hi We need more information to help diagnose the issue you are having: What is the Video encoding format, resolution of the video on the timeline? Download and install MediaInfo and analyse one of the clips causing the issue and

Movie Studio

296 answers, most recent on 3/29/2025

RE: [Closed] Feedback on Movie Studio 2023

@onlye Hi This topic is about feedback on Movie Studio 2023. Please create a new topic and include more information about your computer system including Windows version and program version, see this topic for what is required and please quote

Movie Studio

13 answers, most recent on 8/24/2024

RE: Movie Studio Freeze constantly

@Pablo-LoGiuddice Hi . . . . i7 13K . . . . There are several models of the i7-13000 series of processors, what is the full name including the letters at the end? We also need additional information on the video format, resolution and bitrates you

Movie Studio

4 answers, most recent on 11/8/2023

RE: Movie Edit Pro 2021

@Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,

Off topic

One answer, on 3/3/2024

RE: Reloading software on new PC

@David-Somboretz Hi For Magix products, ie not Vegas Pro or any of its derivatives, they have their own forum - link is at the bottom of this page, then we need more information: All products full names and versions. The specification of your

Other products

One answer, on 1/28/2024

RE: loss of access to Photo Designer

@Mike-Whyman Hi Depending on the Windows version installed on your computer, it is possible that Xara Photo & Graphic Designer 7, may no longer run. It was originally certified to run on Windows 7, would have run on Windows 8 and early versions

Movie Studio

30 answers, most recent on 7/4/2024

RE: My video is freezing when I try to export it. (MP4)

@Tony-Rapisarda Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and

Rescue Your Videotapes!

4 answers, most recent on 10/9/2023

RE: To transfer video tapes

@renroy-b Hi This is a user to user forum, not Magix support, responses to your post will depend on who is online and has the experience of importing video using the appropriate Magix software With the little information you have given and assuming

SOUND FORGE

One answer, on 3/28/2024

RE: phone number

@Harvey-Huber Hi Please note, this is a user to user forum, therefore it is not our software, everyone here is a user of Magix software like yourself. There has not been phone support for many years, this means you have 2 options: Start a new topic

Rescue Your Videotapes!

17 answers, most recent on 3/31/2024

RE: Can't get it to work on 2 different laptops

@Charles-Kelly Hi . . . . Nothing works on any option except the bottom one where the levels start to go green but a strange acoustic feedback starts. . . . . That is probably due to feedback from the laptop speakers to the microphone. From the list

Samplitude

6 answers, most recent on 7/6/2023

RE: 2 channel Stereo Surround and 5.1 Surround

@ElJulo No, I don't have recommendations on surround headphones or speakers. I don't own such things. Wikipedia says that ITU 5.1 is the most common surround standard. The brand new version of SpectraLayers uses the same Demucs 6 stems model as

Movie Studio

7 answers, most recent on 9/4/2023

RE: Vista does not start downloading

@darijuss, @CubeAce Hi As your computer is running Vista, what is the specification of the computer system, see this topic for what is required and please quote processor and graphics card make/model in full. . . . . I think Movie Edit Pro 2018 is

Movie Studio

20 answers, most recent on 2/27/2024

RE: Number of chapter markers

@Alfns Hi Are there any risks or disadvantages to now also installing Magix Movie Studio 2024 Suite Without knowing your computer specification and the video format you are importing, one or the other is likely to run 'poorly' if you are working

Movie Studio

12 answers, most recent on 4/25/2024

RE: Error Code When Creating a Movie File

@Marcus-Galiber Hi We need more information, to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and

Movie Studio

21 answers, most recent on 6/1/2023

RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt

@browj2 John, I admit I'm only basing my comments on the base model Magix software without all the plugins, which I suppose is what Colormill is. I just find it so intuitive and easy that it really helps me. I still maintain that the Gamma

Music Maker

4 answers, most recent on 11/18/2023

RE: Disable loading screen chrome

@Steven-Doig Hi Assuming you do not have hundreds of VST's, and/or you are working from an external USB drive, the scan will be slower if you do, check that the Windows 11 Settings, Text Cursor setting is turned off. There is no way to disable the

Photostory

8 answers, most recent on 1/27/2024

RE: Photostory 2024 wont load

@quantock Hi . . . . I will be opening a ticket with Support right away . . . . While waiting for a response from Magix, there are a few more checks which may be worth doing: As the resetting did not work, I suspect that the crash when 'I selected

Movie Studio

One answer, on 2/15/2024

RE: Crashing

@James-NICKERSON3518 Hi We need a lot more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote

Movie Studio

11 answers, most recent on 1/31/2024

RE: on load, the welcome screen hangs

@Amir-N Hi Thanks for the system specification. DELL Inspiron 3593, 16Gb memory, Intel i5 CPU, Display driver NVIDIA GeForce MX230, Screen Resolution 1920 x 1080 x 60 hz, OS: Windows 11 Home Is the Intel integrated graphics chipset enabled in the

Video Pro X

80 answers, most recent on 6/3/2023

RE: Video Pro X and Vegas Pro exports

I didn't actually install deep learning model. I installed Vegas and the deep learning model was just there. No idea where it came from . NO idea what it is or does, but getting rid of it allowed Vegas to start. How would I get the incorrect version

Movie Studio

5 answers, most recent on 6/4/2024

RE: Zawieszanie się programu

@Mich_mich8787 Hi . . . . SSD drive connected via USB 3.0 and it just hangs. . . . This should be OK if you are working with FullHD 1920 x 1080 resolution video endoded with h.264/AVC or h.265/ HEVC source videos. Hhowever if you are working with

Video Pro X

3 answers, most recent on 1/2/2024

RE: did not download

@wolves99 Hi Not a lot to go on - we need more information to help diagnose the issue(s) you are having: Which Magix or Vegas program are you upgrading from: Video Pro X Movie Edit Pro, Magix Movie Studio 18 or later version Photostory Vegas Pro or