Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

My issue has been SOLVED. Here's a SUMMARY. First off, my thanks to Magix staff member for the solutions he provided. This is what he wrote: INTRO This issue is a rare one, but it did happen occasionally, as it was an issue caused by a leftover bit

ACID

2 answers, most recent on 4/16/2021

RE: [Solved] Licence Ownership Duration

@Tonyynotlevy If you have a license of ACID Pro 10 you can use it as long as there are computers that can run it and as long as the software is supported. That is the disadvantage with online activations. When the activation isn't possible anymore

Other products

3 answers, most recent on 4/13/2021

[Solved] Independence Pro/Free

I have 2 requests maybe someone in the community can help me with considering a week has gone by with No reaponse from MAGIX. Many years ago I downloaded the YT Independence Free (2.5) for Mac. I liked it because I had fun with it. I still have the

Movie Studio

4 answers, most recent on 3/22/2021

[Solved] Glitchy plugins out of the box

So I just upgraded from Studio Platinum 13 to Platinum 17 (Build 204) purchased online. First effect I try to use - Ignite Gunfire - asks me to "Register and Activate" using the email to which my software is registered, the one I successfully logged

ACID

24 answers, most recent on 2/18/2021

[Solved] ACID Pro 10 - Highly unstable & won't render complete mp3's

Hello All, thanks for reading. I recently installed Acid Pro 10, version 10.0.4 (build 29) onto a recently purchased Alienware m17 laptop running Windows 10. I'm in the home stretch of my first project, and I'm running into major issues: 1) The

Samplitude

2 answers, most recent on 1/31/2021

[Solved] Samplitude 9SE re-activeren

Ik gebruik een oude versie Samplitude 9SE gratis verkregen bij een tijdschrift in 2008. Deze versie draait prima op een oude laptop voor locatie opnames. Nu heb ik een nieuwe harddisk geinstalleerd en wil Samplitude 9SE reactiveren maar bij de

Movie Studio

3 answers, most recent on 1/17/2021

RE: [Solved] Best codec and settings to export GoPro video

@Fedex03 Hi. . . . . . Which is the best codec to export the video? . . . . The simple answer to that is 'there is no one size fits all solution' it depends on your target media and audience and the source video resolution, framerate, and

Samplitude

4 answers, most recent on 1/18/2021

RE: [Solved] Computer ID

@Steven-May Welcome to the Magix user to user forums. The Computer ID is generated automatically by the online activation and registration process. The fact that your computer is offline clearly makes that impossible. Is there an option within the

Video Pro X

14 answers, most recent on 1/6/2021

[Solved] Installation Error

I keep receiving "Could not access network location [WIX_DIR_COMMON_DOCUMENTS] MAGIX_Travel Maps\." I don't know how to fix this issue at all, nor could I find any viable solutions online.

Xara Designer Pro

4 answers, most recent on 1/11/2021

[Solved] Software Activation - "An online connection could not be established"

I have been trying to activate my software for ages now and have read and applied suggested solutions like Background Intelligence Transfer, Internet explorer settings including Firewall settings and none of them have worked. More so frustrating is

Video Pro X

22 answers, most recent on 12/1/2020

RE: [Solved] my version and Mercalli v5 suite

Sorry, this will be a bit wordy, but I don’t know how else to explain the problem and solution. Firstly, when I only saw the “proDAD Mercalli 2.0” Effect option, I believed that my version of VPX was not current. This confusion was compounded by the

Video Pro X

22 answers, most recent on 12/1/2020

[Solved] my version and Mercalli v5 suite

I want to active Mercalli v5, but am confused by some of the forum posts. I have MVP X. When I look in my available Effects in the app it only shows "proDAD Mercalli 2.0". My app indicates that I have MVP X "Version 18.0.1.89", but my online account

Audio Cleaning Lab

10 answers, most recent on 12/4/2020

[Solved] Cannot activate audio lab software online

Hi, Whenever I reinstall Windows 10 My audio lab software no longer works. I usually download it again and the code activates without issue. I am now seeing an error message I have tried to create an activation code but that is also showing an

ACID

3 answers, most recent on 9/27/2020

[Solved] ACID Music Studio 11 will not go online to install.

I'm getting this error when i try to install, I've tried switching off AV, Firewall & Safe Mode, same popup. I am online & everything else works perfectly. Any ideas? Thanks. Win 7 Pro Service Pack 2 for the PC i want it installed.

Video Pro X

3 answers, most recent on 9/25/2020

[Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"

What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial

Photostory

6 answers, most recent on 10/14/2020

[Solved] Update has corrupted program

Had Photostory Deluxe couple of years. Paid for update subscription but struggled getting link to latest online update (2021). Magic support emailed me the link and after using the Photostory main program looks to have disappeared, ie has been

ACID

2 answers, most recent on 7/15/2020

RE: [Solved] Where is the update to 8.0.7.231 and the patch to 8.0.8.29?

Hi @Sam-Gerardi > WHERE IS THE DOWNLOAD PAGE? That's a fair question. I don't believe the automatic update notification and download option was added until 8.0.7.231 - the version you are requesting. You can always download the latest version of

Music Maker

3 answers, most recent on 6/29/2020

RE: [Solved] Please help me with this issue with the "Song Maker"

I am so very sorry, I found the info I need from the manual online. No need to answer. Thank You.

Video Pro X

16 answers, most recent on 6/18/2020

RE: [Solved] Firewire IEEE 1394 to USB 2 or 3

I found this device online. In your opinion, do you think it would do what I need? https://www.bhphotovideo.com/c/product/1540615-REG/xcellon_little_brother_thunderbolt_3.html/accessories

Off topic

2 answers, most recent on 5/5/2020

[Solved] Changing Card Details (Magix- loop Unlimited)

I need to change my details for my card for the magix- loop unlimited. I don't where I can do it as soon as it shows acquired. How can i change it online? I got a contract number

Audio Cleaning Lab

3 answers, most recent on 4/23/2020

RE: [Solved] audio cleaning lab says update is corrupt, won't complete download

After thinking about your question, I selected "update online" from the Help menu. What appeared to be the same dialogue box opened, I proceeded, and this time the download went through, and the update was successfully installed. I can't imagine

Movie Studio

7 answers, most recent on 4/2/2020

[Solved] No Hardware Encoding issues

Hello, I am using MAGIX Movie Edit Pro Plus V 19.0.2.58 and have an Intel Core i7-9750H 2.6GHz processor with an Nvidia GeForce RTX 2060 GPU. When I export a video as HEVC I am getting a "No Hardware Encoding" message at the top of the export window

SOUND FORGE

8 answers, most recent on 4/6/2020

RE: [Solved] SFP14: Scripting API

It's ok now.If you don't install the 32 bit version along the 64 bit version the help files won't install. I did a new install including the 32 bit version and can read the online help now with th documentation of the api.

Page & Layout Designer

12 answers, most recent on 3/20/2020

[Solved] Where's English?

Hoping someone can help here -- I downloaded Xara Page & Layout Trial, liked it and wanted a serial number. During the online purchase, I was directed to Magix as they were responsible for Germany, where I currently live. Bought the serial