• Photostory

  7 answers, most recent on 2/25/2020

  RE: Organize Photo pool by date created?
  @browj2  8 of us traveled together and all took photos. The biggest challenge is always organizing all the photos by time/date stamp. In this case, I made sure everyone had the right date/time set in their camera (phone). In this particular case, it
• Photostory

  7 answers, most recent on 2/25/2020

  RE: Organize Photo pool by date created?
  It's sad to hear that the new version of Photo Story also doesn't allow sorting by metadata field "Date". I gave up on Photo Story & just used Movie Edit Pro for the photo show. I guess Photostory still only allows sorting by "Modified" date or
• Photostory

  7 answers, most recent on 2/25/2020

  RE: Organize Photo pool by date created?
  I have the same problem in new version of Photo story in Feb 2020 have you managed to find a fix
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  Thank you Johny for bringing this issue up. I feel your frustration in every way. Over the last seven years I have purchased 14 of their products and spent hundreds of hours learning their software. I had to create a website for a new business so I
• Photostory

  6 answers, most recent on 2/14/2020

  RE: updating to new version
  Thanks so much for all help - I feel reassured and have ordered Photo story 2020. Also interesting to hear projects can be open in Movie Edit too. Just consider that after updating, you may have a 8hr blackout... because you will be asked to
• Photostory

  No answers, created on 2/11/2020

  Photostory keeps freezing
  PHOTO STORY KEEPS FREEZING 2018 windows 10 not happy never has worked email address removed by Moderator
• Photostory

  No answers, created on 2/2/2020

  MY DVD Player Rejects my Magix Photo-Story burnt disk
  I am using a recent version of Magix Photo-Story (Delux). I have prepared a phgoto+music slideshow. It runs perfectly on my PC. (M.S. Version 10). I burnt a DVD as instructed but my DVD Player rejected the disk. How do I format the disk to be
• Photostory

  3 answers, most recent on 2/14/2020

  RE: My new laptop has no optical drive
  @B-V-Boy Since this is a user to user forum and not a contact for Magix Support I have removed your support ticket number since it is, essentially, personal to you and so should not be posted to a public forum. please tell me what I will need to do
• Photostory

  6 answers, most recent on 2/14/2020

  RE: updating to new version
  Thanks so much for all help - I feel reassured and have ordered Photo story 2020. Also interesting to hear projects can be open in Movie Edit too.
• Photostory

  One answer, on 12/22/2019

  RE: CAN'T LOG INTO OR FIND MY PHOTOSTORY ACCOUNT TO VIEW MY PHOTO MOVIES
  @Elaine-Duquette Hi and welcome to the forum. Please do not type in all capitals it is not good forum etiquette - it is considered as shouting. . . . . Can't log into or find my photostory account to view my photo movies . . . How to i get to my
• Photostory

  One answer, on 12/22/2019

  CAN'T LOG INTO OR FIND MY PHOTOSTORY ACCOUNT TO VIEW MY PHOTO MOVIES
  HOW TO I GET TO MY PHOTO STORY
• Movie Studio

  4 answers, most recent on 12/13/2019

  RE: 21:9 Aspect ratio support - Movie Edit Pro Plus 2016
  Hi . . . . Is there any way at all to force 21:9 . . . . By default MEP will be using the Intel codec which has options for 4:3, 16:9 and 2.21 AR video only. You can export very close to the Aspect Ratio (AR) ie 21:9 (or  2.3888 ratio).  However
• Movie Studio

  35 answers, most recent on 12/12/2019

  RE: Possible Bug During Save Project
  @CubeAce Hi Ray, I trust that you kept your pocketbook firmly attached, what with the Artful Dodger an' that. Last Saturday night with friends, we had planned on each reading a favourite poem or a bit of prose. Since you had mentioned Dickens and
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @terrypin@terrypin@terrypin Hi all. I think John CB's first news desk is the closest to what I'd hoped for. I think what I would be after is something similar to what I can do with my stills photography where I can make it look like a convincing
• Movie Studio

  10 answers, most recent on 11/2/2019

  RE: It does not export in 4k and if it does the option is not easy to see
  My English is not the best but anyone who reads this will understand clearly the issues I wrote here.I did manage to finally do something with it on my own before getting these replies, but it is not normal and works horribly compared to the 2013
• Movie Studio

  195 answers, most recent on 2/12/2026

  RE: Any problems to expect if upgrading CPU/MB/ and operating system?
  @Scenestealer Hi Peter. Funnily enough I was messaging John about it was a shame it was not practical to export the project due to it being over 15gig in size. As to your first question. I have had that box ticked on every export. Second question.
• Photostory

  4 answers, most recent on 10/21/2019

  RE: Photostory Delux 2019 Tutorials for Newbies
  I have to agree with Chrisvd. It is as if everything is about Movie Edit Pro and Photo story is an after thought. I am really trying to grasp this program and having a hard time. Sorry the Movie Edit Pro videos are very different than Photo-story.
• Photostory

  3 answers, most recent on 10/8/2019

  RE: set the order of photos
  @RobJO Hi and welcome to the forum. . . . . How to set the order . . . . This has to be done manually within Photostory if you are importing via the media pool and I would recommend working in Timeline mode not Storyboard mode - editing is easier
• Photostory

  3 answers, most recent on 10/8/2019

  set the order of photos
  How to set the order or rename photos on the story board?
• Photostory

  2 answers, most recent on 9/24/2019

  Landscape V Portrait
  I have used Magix Photo Story on DVD 2013 Deluxe successfully  for many years but always wondered if a portrait photo could be enhanced in any way to simulate a landscape photo instead of showing two black borders either side on a slide show. Can
• Music Maker

  5 answers, most recent on 9/22/2019

  RE: uninstall (or remove) soundpool
  @marco-l right-klick on the soundpool and there you'll have the button to delete it. Is it necessary to do this if one is merely "upgrading" to the commercial version by buying the commercial/professional licence? Hi Jeff, Definitely not. Just to
• ACID

  14 answers, most recent on 12/22/2022

  RE: Acid Pro 8 Failed to install Microsoft Visual C++ 2017 Redistributable
  So here's an update in terms of finding a solution to get AP8 32-bit installed on my Windows 10 Pro 32-bit machine. After communicating back and forth with MAGIX Pro Support via email, the last email I received from them (09/03/19) concluded that
• Photostory

  5 answers, most recent on 9/1/2019

  Import data from DVD to Photoshop Story on DVD 2013 Deluxe
  I burnt a DVD from a project created on mt Photo Story On DVD 2013 Deluxe many years ago. I have since lost this project. Is it possible to recover all the data from the DVD
• ACID

  3 answers, most recent on 8/22/2019

  RE: Acid 8 wont load plugin window
  Hi sheppo   thx   Yes it was all plugins,   Problem is fixed, I can report,   It was due to some problem with Windows (I found by process of ilimination)I don't know what part of the windows system was to blame (I wish I did)   On try 2001 to fix, I