• Music Maker

  10 answers, most recent on 3/22/2024

  [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  An AMD user here. I've been using AMD GPU's for decades, since the original Radeon (2000). I've built custom PC's for businesses (well over 100) and individuals (90), serviced lots, and have never had an AMD card fail. Ever. Does that mean it can't
• Movie Studio

  7 answers, most recent on 11/5/2024

  RE: NewBlue updates
  @CubeAce, @me_again Hi Ray, Andy I do not use them, the updates that are, as far as my notifications that have popped up so far, they are v5 and appear to need new serial numbers, the 'updates' from v3 to v5 are not accepting the serial numbers I
• Movie Studio

  4 answers, most recent on 6/7/2026

  RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @browj2 Greetings, Yes, I've been to the 'functions' page. The "Cut and Trim" video is lackluster. Look at the Vegas video, all done in Vegas without any additional plugins. That is something that might cause you to look further. I do agree it at
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio The only email address that I am aware should be used is infoservice@magix.net. I suspect your earlier emails, to support@ and info@, may be permanently "lost in the ether" because they do not have a correct address on them,
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi. No, it's more options for those that need them and understand or have been trained how to alter the settings. The more people want to do the more complex the programs become. I am not trained but read a lot, experiment a lot. Had a
• Off topic

  163 answers, most recent on 6/12/2026

  Magix support has not responded to support tickets for months
  Because the previous topic was closed by @PATIENT-X I open this replacement topic. This topic is to make aware about Magix not answering support tickets over months and the need to overhaul their support system. I had tickets from October 2025 after
• Music Maker

  21 answers, most recent on 12/21/2024

  Old soundpools and general questions
  Greetings... I'm coming back to Magix Music Maker 2025 Ultimate vol 2 on Windows 11, and I'd like to use it with some sound pools I bought 10 years ago for Magix Music Maker 15. I have the original CD's and I've copied them to my hard drive, but
• Video Pro X

  11 answers, most recent on 1/10/2024

  [Solved] Program refuses to make chapter menus.
  Hello, I am running the trial for Video Pro X15 now and I am happy about the rendering speed. However, there is a problem: When I place chapter markers in the timeline which I plan to use for the menu of the Blu-Ray I am creating, the program never
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  Previous comment deleted and reposted due to a spelling error in the original, because I can't do edits on my posts. @Apollo89x When "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file
• Video Pro X

  3 answers, most recent on 3/11/2024

  RE: [Solved] How to add and edit metadata to an mp4 movie in Video Pro X 15
  @lauriemessage Hi . . . . Someone advised we find out about using metadata . . . . What did they suggest using this for ? VPX does not allow additional header data to be added to the video file Some Metadata is inserted into the file header
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  I tested SFAS 17 with plugin scan files taken from Music Maker 2026. Yes, the program recognized all plugins, but not all of them agreed to work correctly. If anyone is interested, I will now describe the results of my tests. The program acts
• Video Pro X

  6 answers, most recent on 3/6/2025

  RE: Bug in Video Pro X 16
  @preacherallen HI . . . . I would like the Preview monitor to be in the left monitor so I can work on it there . . . . In standard layout (one monitor) move the entire VPX interface to the right monitor, follow through sequence I gave above and
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth
• Movie Studio

  6 answers, most recent on 8/22/2025

  RE: Magix video deluxe 2026
  @cresswell Hi . . . . I really wanted to slow down or speed up the final edit then save it and download it in its slowed down or speeded up state,is this possible . . . . In this case use the Speed effect as @Gid's commented above. Note the speed
• Movie Studio

  10 answers, most recent on 4/20/2025

  Magix Movie Studio 2025 TRIAL
  I cannot get this software to run at all.I am using Windows Pro 10 with 3 internal drives. The C: drive is a fast MVMe.The E: drive is used for general storage and the D: drive is a 240GB SATA which I do all my video editing on. It is always cleaned
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @johnebaker Hi John EB, Further testing. I copied my takes done with MMS2025 to another folder and tried opening them. They both show up as 1s on the timeline. In the source monitor, they show as the correct duration. When dragging to the timeline
• Movie Studio

  10 answers, most recent on 3/15/2025

  RE: Movie Edit Pro 2016 Plus Ungrouping Problem
  @craig-dingle Craig, you can create the separate audio track on your objects by right-clicking them and choosing audio functions (at least that is what is on the later versions). To get around this issue, if you don't already know, you can use the
• Other products

  27 answers, most recent on 1/7/2025

  RE: DVD Architect Studio 5.0
  Thank you so much for all the help and information on the links! I've obviously been out of the loop on developments with these particular software programs. I've been quite happy with VMS 13 and DVD Architect 5.0 since I bought them several years
• SOUND FORGE

  4 answers, most recent on 5/1/2025

  snapping
  I have Sound Forge Pro 18 How do I tell if snapping is enabled or not? Particularly, snap to zero crossings. I know where to find these options; Options > Snapping, but the buttons don't change color or anything to indicate whether they are
• Movie Studio

  20 answers, most recent on 2/6/2025

  RE: Looking to use this OPENING in newest video.
  @browj2 Hi John. Those titles are very similar to those that come as some basic templates with the Boris Effects Titler. Once you get used to how to edit the titles it would be relatively easy to make those and save them as templates. I made a ton
• Movie Studio

  8 answers, most recent on 2/19/2025

  RE: Burning Disk
  @Ray-Lang Hi We need more information to help diagnose the issue(s) you are having: Which disc menu template(s) are you using and are you making any changes to them?  The brand and type of discs you are using?  Are you burning direct to disc or
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @me_again There is nothing wrong with you being "selfish". We all are. When new versions of any software that I use are being released, I look at what are the improvements and new features that are added. If they are something that I can use, and