• Music Maker

  One answer, on 10/17/2024

  RE: Saying ser number being used on another computer, but says it
  @sandy-baker Welcome to the Magix users forums. You need to deactivate previous registered installations. To do this, go to your Magix account, log in, go to My products and find the listing for whichever version of Music Maker you wish to use on
• SOUND FORGE

  3 answers, most recent on 7/16/2025

  RE: Used Pro12 for years. Now get license error message and can't save
  Hi @George-Pettingell, try going to the MAGIX Service Center, log into your account, and go to 'My Product > Select your SF-12> Show More Details> Deactivate'. Then re-activate when you launch SF-12. I would try this before
• SOUND FORGE

  4 answers, most recent on 7/29/2024

  RE: Sound Forge Registration on New DAW
  What version number of Sound Forge do you have?Confirm the email address you used when you registered SF. it is possible to have two + accounts if the email (log-in) address is different. The activation serial is not universal and must be used with
• Movie Studio

  One answer, on 2/5/2026

  RE: [Closed] Can't register Sony Movie Studio Platinum
  @Karen-Fritz Please read this post on the Magix Vegas forums and follow its advice. Also, please read this pinned post and follow its advice to post any further questions to the Vegas forums. Thank you. This thread will be closed. JeffForum Moderator
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello Rob, thank you for your input. I think Magix is activated. I just try to download video from hard disk, make short edit and safe as MPEG-2. Everything is working. I think there is problem with connection with my firewire card. I did not use it
• Movie Studio

  11 answers, most recent on 11/8/2024

  RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.
  @elModo7 Greetings Re BorisFX, before we go any further I assume you've followed the instructions given with your order confirmation email from Magix? Your purchase of Movie Studio includes an in-app Store coupon code for Boris FX BCC Chroma Key
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Hi everybody! I would also like to add my experience with the total lack of support from Magix.In short:I had subscribed to the Vegas Pro 2-year Smart Subscription in 2024.Before the renewal, which was due in January 2026, I received couple of
• Movie Studio

  2 answers, most recent on 6/26/2025

  APPLICATION
  Hello, I am Eshtem Graci, I bought your program MAGIX Movie Edit Pro Plus Your order number is: Removed by Moderator.And P3-Removed by Moderator. I can't work in the program because it asks for an activation code. how to do it. Thank you
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak See this topic regarding Smart Copy and how finicky it is. John EB   Hi John, Yes, but I really don’t understand why it would say there are effects active when they’re not?
• Other products

  One answer, on 9/22/2024

  [Closed] ACTIVATION
  I AM UNABLE TO ACIVATE VEGAS 21 PRO.
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  @webfrit Hi. In my opinion, it is always worth having accounts with the individual plugin effects companies that you have. First it would allow such deactivations / re-activations and second, sometimes there are free updates to such programs that
• SOUND FORGE

  18 answers, most recent on 6/24/2024

  RE: [Solved] SoundForge Pro?
  You think Audio Studio is most similar to Sound Forge of the past?, Basically, the UI is very similar, some functions have changed dramatically, Sonic Foundry versions prior to SF-5 did not have real-time preview. The record and plug-ins work flow
• Movie Studio

  4 answers, most recent on 6/15/2024

  RE: [Solved] Two video clips/images have appeared in each clip whilst editing.
  @Brian-Fairhurst Hi Do you mean the Preview monitor looks like this with the image/video duplicated: If so you have accidentaly activated the Stereo side by side mode - keyboard shortcut Shift + . Press the fullstop (period) key only, or click the
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott P2-Serial numbers might need a installation counter reset by Magix support. I encountered this problem once and support reset the counter for me. As far as I know it is also possible to install the software from CD and then select
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds Hi Al, I, too, had to de/reactivate when I updated VPX, but not VDL, as I had never put VDL on my laptop. I guess that I now have 2 activations of VDL for the same computer. The update didn't help with my current project. The photos, videos
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  Hello @zdenekrsa, I think there are two things going on. On the first screen, you get a message that you can download the MPEG-2 by clicking "Yes". On the second screen, I read that Pro X16 has not been successfully deactivated, because Pro X16 is
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on
• Movie Studio

  40 answers, most recent on 11/24/2023

  [Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  Hi All, Recently bought Movie Studio 2024 Suite. Added some MP4 files and on first adding it told me I needed to "activate" something for copyright reasons. I clicked activate and it let me add the videos. However, the videos won't playback in the
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  @Kat-Rhein Hi . . . . . I have put in my software number . . . . Does this begin with P3- followed by 6 blocks, separated by hyphens, of 5 numbers? If so you enter this as @Gid commented above If not, and you have a series of letters/numbers
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  There is a new Sound Forge forum on Boris FX as well. Not much activity there though.https://forum.borisfx.com/c/sound-forge/57 I do not know if there are plans to eliminate the Magix SF forum. The 'Vegas Creative Software' (Magix) forum is gone..
• Off topic

  8 answers, most recent on 10/14/2025

  RE: Software
  @Eric-Bremmer As I understand it, the Computer ID required for the off-line registration of older software is NOT something you can "find" for yourself. Rather, it is generated by the software itself as part of the off-line registration process,
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  I paid 49.99 to install Movie Studio 2025 on one computer. But I cannot activate it because the serial number box does not show P3. Only P. Also, I paid another 49.99 to install on my second computer and this one has the same issue: no P3 box. What