• Movie Studio

  9 answers, most recent on 12/12/2023

  [Solved] Cannot render video MP4 but sound ok
  Movie Sturdio 2024: I try to export as MP4 or AVI and there is no video, only sound. Graphics card is a NVIDIA GeForce 9800 GT. Driver checked ok.
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
• SOUND FORGE

  9 answers, most recent on 6/4/2024

  RE: SF17 "...no recording device exists,... cannot...open"
  @TheGDog, Hi . . . . I don't get it though, since it's the mobo providing it, . . . . It is the drivers that provide the connectivity features to the audio chipset. @SP. commented, 'there is something broken in your Windows sound device settings or
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David Is your computer still the: Intel Core i7-11700 @ 2.50GHz CPU, GeForce GTX 1660 SUPER Graphics Card ? If so: Are the GTX 1660 Super drivers up to date, current versions are:GRD drivers 566.03 (32.0.15.6603)SD drivers
• ACID

  12 answers, most recent on 9/7/2024

  RE: ACID 11 Quits responding.
  @Jared-Emery Have you already tried another audio driver in the program preferences?
• Movie Studio

  32 answers, most recent on 8/5/2024

  RE: Timeline Cursor Question
  Greetings, I think I've discovered something. I have Audio Playback Driver set to "Wave Driver" and I get the 35/35. Change the driver to "Direct Sound" and the 35s disappear. How or why I don't know but it must be significant. Although I could be
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Great to hear you found the culprit. Of course, Acid should handle the drivers fine, but it's getting older every year and may have problems under certain circumstances.
• Rescue Your Videotapes!

  4 answers, most recent on 12/10/2024

  Converter driver install problem
  Hi, I have USB video converter K0067 and I can't install drivers for it to my computer. Firstly, I installed MAGIX Video easy Rescue Your Videotapes! Version 5.0.3.113 and when it was installing device drivers I first encountered the error prompt
• Rescue Your Videotapes!

  3 answers, most recent on 4/3/2025

  cannot install driver for premium video wandler
  I have used "Rescue Your Videotapes" (ver. 5.0.3.113) with the black videowandler. Recently I had to replace the video grabber, so I bought "Video Saver" (ver. 8.0.0.28) which comes with the premium video wandler. For some reason, my laptop will not
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  Ya, it's in a bad state alright. I got a fresh install of windows with updates. And a fresh graphics driver, network stack, wifi driver and bluetooth driver. Reinstalled K-Lite Codec Pack. Reinstalled Nvidia control panel. My bios secure boot was
• Samplitude

  7 answers, most recent on 4/17/2024

  RE: Wont start
  @Lars-Kristoffersen Yeah, I believe this simply shows up, if the audio driver gets enabled. Go into the program preferences. There you can select the audio driver. Usually, you want to select an ASIO driver, for example the Magix Low Latency driver.
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  With this parameters, encoding just the first video (around 60min long) takes more than 8 hours. Even I have GPU encoding enabled, when I start the process a message appears saying GPU acceleration was disabled and suggest to update graphics driver.
• ACID

  10 answers, most recent on 9/9/2024

  RE: acid music has stopped working
  @cazlo A crash in the Windows kernel is likely caused by a driver problem. I suggest you try another audio device driver in the program preferences. If yo cannot open the program try holding CTRL and SHIFT while starting Acid until a small window
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner It could also be a driver problem. Windows might create a crash log with more details. To look it up, press the Windows key and R on your computer keyboard. This opens the Run window. Now type perfmon /rel and press Enter. This opens
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  I was on my way to removing Norton's was getting tired of their bait and switch. They'd list issues w/ your pc and tell you to click it to fix it, but it ends up only fixing some of the problems listed. Norton's kept warning me about some driver
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  @mark-p8189 If you upload screenshots of all your audio settings, audio driver settings, project settings and export settings we can maybe see something that causes your problems. You can use the blue arrow icon above the response text box to upload
• SOUND FORGE

  4 answers, most recent on 7/8/2024

  RE: [Solved] SF18 crashes when loading a file.
  You could try resetting Sound Forg14 and/or 18 in the 'File' menu.. however I would surmise it is a PC related issue. Some folks have had issues with MP3 files and resetting usually resolves that issue. There are no common problems with PCM wave
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Even though my M-Audio has MIDI in/out, I don't use that. My keyboard is connected to the computer by USB and works fine with Music Maker so long as the M-Audio is disconnected. I think I'll try out my wife's fifine audio interface
• Samplitude

  6 answers, most recent on 9/3/2024

  RE: Samplitude Pro X8 doesn't play in RemotePC
  I assume I would need to set the remote user's Samplitude driver, correct?
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  @David-Barselow This can be an audio driver problem. Have you tried restarting the computer and a higher ASIO sample buffer size?
• Music Maker

  10 answers, most recent on 7/4/2024

  RE: VST Buffer Error
  @Paul-Beaudoin Try opening the program preferences, select an ASIO driver as your audio device driver, then open the ASIO driver control panel and set the buffer size to something reasonable like 512 samples. Yes, I see the Low Latency ASIO driver -
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio I did suggest you go directly to the Intel website for the latest drivers for your CPU (via the link I gave you). There have been numerous occasions when users have found that Windows Update reports the drivers are up to date when